Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, DIESEL
04V586000VOLKSWAGEN OF AMERICA, INCfrom 03/01/2004 to 08/29/2004V (Vehicle)1928402/08/2005MFRVOLKSWAGEN OF AMERICA, INC12/15/200412/16/2004
Defect SummaryOn certain passenger vehicles, the high pressure diesel pumps were produced with an improper fastener, which could allow diesel fuel to escape from the pump.
Consequence SummaryFuel leakage in the presence of an ignition source may lead to a fire.
Corrective SummaryDealers will replace the diesel pump. the recall began on february 8, 2005. owners should contact volkswagen at 1-800-822-8987.
NotesVw recall no. vy.customers can also contact the national highway traffic safety administration
FUEL SYSTEM, GASOLINE - DELIVERY
08V156000VOLKSWAGEN OF AMERICA, INCfrom 06/01/1999 to 05/31/2005V (Vehicle)41200006/13/2008ODIVOLKSWAGEN OF AMERICA, INC04/07/200804/07/2008
Defect SummaryVolkswagen is recalling 412,000 my 1999-2005 passat (5th generation) vehicles equipped with automatic transmissions and produced after june 14, 1999. these vehicles may have an underbody heat shield that can become damaged. in addition, affected vehicles with automatic or manual transmissions may have a fuel line (1.8t engines only) or fuel tank ventilation valve (4motion/all wheel drive only) that can leak due to fracture.
Consequence SummaryA heat shield that may contact the exhaust system can result in a vehicle fire. in addition, a fuel leak from a fuel line or fuel tank ventilation valve, in the presence of an ignition source, can lead to a vehicle fire.
Corrective SummaryDealers will install additional underbody heat shields on vehicles with automatic transmissions to cover the possibly damaged areas and flash all 1.8t engines with a precautionary software update. dealers will also inspect and adjust the fuel line routing on 1.8t vehicles and the fuel tank ventilation valve on 4motion/all wheel drive vehicles, and replace components if necessary free of charge. the recall began on june 13, 2008. owners may contact volkswagen at 1-800-822-8987.
NotesVwoa recall no. 26e5/r5.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
PE08008VOLKSWAGEN OF AMERICA, INC01/31/200805/30/2008FUEL TANK LEAK08V157000
 Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed.
PE08008VOLKSWAGEN OF AMERICA, INC01/31/200805/30/2008FUEL TANK LEAK08V156000
 Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed.
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES
PE08008VOLKSWAGEN OF AMERICA, INC01/31/200805/30/2008FUEL TANK LEAK08V156000
 Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed.
PE08008VOLKSWAGEN OF AMERICA, INC01/31/200805/30/2008FUEL TANK LEAK08V157000
 Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
05/10/2010121641
 Re: odi 10288798 2004 passat tdi while moderately accelerating between 60 and 65 mph you experience a bump type of action, like being bumped slightly from the rear. i do not get the sensation that the transmission is hesitating or lurching. i took the car to the dealer and their diagnosis indicated a bad mass flow indicator (mfi), see odi 10288798. i stated that this was suppose to be the problem 6 months ago with a previous issue. the dealer replaced the mfi and stated the test drove the car and the problem did not recur. upon leaving the dealer as i accelerated onto the interstate the problem did recur. i was able to replicate the problem numerous times. they must have test drove another car. i notified the dealer before i was 10 miles away that i would bring the car back. before leaving the dealership after the supposed repair i went over the list of vw passat tdi complaints. he assured me i do not have those problems. however, based on my previous experience and this repair work so far, i am not sure they really understand what the problem is let alone tell me i have no concern. the mfi just can not be the diagnosis cure all my problems and evidently it hasn't been either.
06/01/2008890001
 Engine started fine, and let it ran for a minute or two on drive way. then suddenly it died. computer screen displayed stop, oils pressure can, and low oil pressure warning lights came on. *tr
10/24/200689000105/16/2004
 I have a 2004 volkswagen passat 2.0l tdi diesel car. the high pressure fuel pump started leaking diesel fuel all over the engine compartment. i checked on-line to determine if there was a recall on this problem. after checking on-line i learned that there was in fact a recall for this problem. i contacted both volkswagen of america and a local dealer. both indicated that there was a recall, but that the vin number on my car was not included in this recall. i had to have the pump replaced at a cost of $750.00. i believe that the problem incurred is the same problem from the recall and that the defective part includes more than just the vin number vehicles that volkswagen admits. when i had the high pressure fuel pump replaced, i advised that i wanted to old pump. i have the old pump in my possession. i am concerned that there may be more vehicles than indicated in the recall that may have the same problem and the possible fire problems that could be caused. i believe that this repair should have been covered by volkswagon. *nm
06/19/200677724105/16/2004
 Dt*: the contact stated diesel fuel leaks onto the engine and the exhaust system. the dealership determined the diesel pump needed to be replaced. there is a nhtsa recall, # 04v586000, regarding the fuel system diesel. the vin was not included in the recall. the manufacturer has been alerted.
FUEL SYSTEM, GASOLINE
09/21/201195000
 Fuel line broke and leaked gas onto the hot exhaust system. the fuel leak was from a fuel hose on the firewall. the fuel lines are leaking in several other areas underneath the car.
05/01/2011100000
 Fuel line leak in the engine compartment. fuel line material was deformed and resulted in a small hole where fuel was spraying directly on the turbo, cat and related exhaust components. vehicle continued to run and did not shut down or show signs of a fuel leak.
10/26/200894109
 1. on the evening of friday october 24, 2008 my check engine light began flashing and the car started running rough. 2. on the morning of saturday october 25, 2008 i brought the car to southpoint volkswagen in baton rouge, la. they diagnosed the problem as a faulty #4 engine coil. they replaced the coil, tested the car and returned it to me. the car seemed to function properly and the check engine light remained off. 3. the next day, sunday october 26, 2008, after driving only 28 miles, the check engine light started flashing and the car began running rough again. i immediately pulled off the road into a gas station. at this time i noticed smoke coming out from under the hood. i opened the hood to find a fire near the lower part on the passenger side of the engine compartment. we extinguished the fire and had the car towed back to southpoint volkswagen. 4. southpoint replaced the other 3 coils and other parts that were damaged by the fire. 5. friday, october 31, 2008 southpoint vw made arrangements to meet in orange, tx, to return my passat and pick up the rental car. after this exchange, and approximately 15 minutes of driving time, the check engine light came on and was steady. 6. i then learned that the check engine light was caused by an issue with the emission system. the coil failure allowed unburned gas to go into the exhaust system damaging the the catalytic converter. vw has acknowledged that this is what happened but has refused to repair the damage to my emission system. diagnostic test at the time of the coil replacement show that the exhaust system was functioning properly prior to the fire.
12/18/201095000
 Driving along came up to a stop sign and car sputterd then dies and could not be restarted towed to dealer. advised of bad fuel pump. $800.00 for repair. same as several other 2004 complaints and checking to see if this should be tied to the 2003 recall.
09/17/201057000
 Tl-the contact owns a 2004 volkswagen passat. while driving60 mph he smell fumes in the interior of the vehicle and the check engine light illuminating. the vehicle was taken to mechanic shop where they tested for leaks and found the fuel tank ventilation valve leakage due to a fracture. the manufacturer was contacted who stated there was a recall nhtsa#08v15600; component: fuel system, gasoline: delivery. vwoa recall no. 26e5/r5. but his vin was not included. the vehicle was not repaired. the failure mileage was 57,000...mw
08/28/201098499
 A change in the electrical motor components in the fuel pump led to an inoperative fuel pump and, ultimately, stoppage of fuel supply to the engine causing it to stall while on the highway
08/25/201060000
 Tl-the contact owns a 2004 volkswagen passat. while driving approximately 55 mph the vehicle stalled. the vehicle would not restart so it was towed to an independent mechanic where he was informed the fuel pump failed and it was repaired. the failure and current mileages were 60,000. sm.
07/02/2009530511
 I was driving on hwy 101 in san luis obispo county california when my call stalled in the fast lane. my fuel pump went out. i have a 2004 vw passat. the 2003 passat's fuel pumps were recalled jan 2006 and august 2007. after my car was made which makes me wonder why my cars fuel pump wasn't recalled since it was made after recall date. *tr
08/06/2008526631
 Our 2004 volkswagen passat fuel pump failed at around 52,000 miles which caused our car to stop dead in the road. luckily it wasn't on a high traffic road. since there was a fuel pump recall in 2003 for passats, how do i know that one of those fuel pumps did not end up in our car? when we had the dealership replace the fuel pump, the first one they put in was defective. i asked the dealership for the original part , which i have. the part number is 8e0 906 087e . please advise. thank you. *tr
08/03/2008580001
 Identical to 07v375000, but 2004 not 2003 model year 1. none 2. first time. 3. towed car to dealer, identified broken fuel pump. 3a. replacing fuel pump. *tr
07/25/2008650001
 While stopped at light, car stalled and would not start. fuel pump failed. dealer replaced fuel pump to fix problem. very similar to 07v375000 but for 2004 model passat. *tr
FUEL SYSTEM, GASOLINE - DELIVERY
01/01/19011
 2004 volkswagen passat with recall for fuel tank inspection. customer states that he had gotten the component in the fuel system replaced at his expense before the recall. he would like reimbursement. *kb volkswagen stated the repair invoice the consumer submitted did not contain the parts that matched the parts identified in the recall. *jb
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
08/06/2008526631
 Our 2004 volkswagen passat fuel pump failed at around 52,000 miles which caused our car to stop dead in the road. luckily it wasn't on a high traffic road. since there was a fuel pump recall in 2003 for passats, how do i know that one of those fuel pumps did not end up in our car? when we had the dealership replace the fuel pump, the first one they put in was defective. i asked the dealership for the original part , which i have. the part number is 8e0 906 087e . please advise. thank you. *tr
07/25/2008650001
 While stopped at light, car stalled and would not start. fuel pump failed. dealer replaced fuel pump to fix problem. very similar to 07v375000 but for 2004 model passat. *tr
09/10/200753500104/10/2004
 No real warning--my wife was driving our passat and the engine stalled. attempts at restarting the vehicle failed. i am thankful that my wife was in a parking lot instead of a busy highway. the vehicle was towed to the nearest dealership where they informed me that the fuel pump was at fault. i had to pay over $500.00 for replacement of the fuel pump. what's more frustrating is that a recall was apparently ordered for this same problem on 2003 model year passats (see nhtsa campaign id number 07v375000). *tr
02/15/200758310103/05/2004
 While driving at approx 70 mph on the interstate the car stalled our and would not start. it was determined that the fuel pump had gone out. the car had 58k miles. this happened just three weeks after an engine coil had to be replaced. i no longer own a vw.*jb
07/21/200674000104/28/2004
 Dt*: the contact stated while driving 60 mph the vehicle stalled and had to be pushed off the road. the vehicle was towed to the dealer who determined the fuel pump needed to be replaced.
FUEL SYSTEM, OTHER
11/05/20081
 We receive a recall letter from vw june 2008, a week after we shipped our vw passat to greece for us to use while we are in greece. when i came home i open my mail and found the recall letter. i immediately fax it to greece for my husband to take it to the dealership to fix the recall problem. when the dealership corrected the problem i received an invoice from them with an itemized description. ( i know a few of the corrected item are not in the recall letter which i do not expect them to pay). they call me and told me that it would take 4 to 6 weeks for them to process the invoice because they had to send it for translation. several weeks go by and they call me and said that some of the items in the invoice were not part of the recall and they would not pay me which i agree, but the rest it would take about another 3 weeks. now it is 3 months and i called them, they said non of the things i had corrected were in the recall letter according to the translator. i tried to tell yes it is and i ask them to call the dealership to find out, but they refuse and they refuse to reimburse me for the work. i feel that this is outrageous. i would something to be done. thank you *tr
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
01/18/2005506/16/2004
 Engine malfunction indicator light stays on, musfire in cylinder # 3 since january of 2005, car at dealer for service repeatedly for same problem. so far no resolution. car will not pass inspectiond due to problem
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - FILLING/CHARGING
04/01/20052400010009/01/2004
 Tl*the contact owns a 2004 volkswagen passat. the contact noticed rust had formed in the filler neck of the fuel system. the dealer stated that this was not covered under warranty and was unable to determine the cause of failure. the current mileage is 40,000 and failure mileage was 24,000.