Consumer Complaints


Fail datemilesoccurencesPurchase date
INTERIOR LIGHTING
09/10/2008780501
 2004 vw passat 4 sedan rear cigarette lighter and ash tray are not safely and functional installed well. have the tendency to keep coming apart entirely exposing electrical wires leading to burn and electrical shock or popping or burning of wires. have had the problem repaired on multiple occasions by dealer as well as by myself to further prevent the mishap since out of warranty. my children bump the cigarette lighter and it caused sparks and burning smell. i was able to repair the enclosure again for the 13th or so time and since it's not under warranty it's not covered. children sit in the rear more than adults but there has been time where the adults have causd the same issue. it's that my 9 yr old son try to repair or put back in where the entire enclosure fell out again. *tr
09/01/2008559991
 Incident description = 2004 vw passat had been previously report several fuel consumptions problems at hoy fox vw and gas ended up leaking out of fuel tank and cause a spill in my garage and drive. hazard was inhalation gas in a closed in area caused head aches/ nausea/dizziness/ for my family and i i have had mutiple problems with vehicle since then has broke down on me twice in less than 1 day's time. on 01 sep 08 my wife noticed and oil spot in driveway after i left to go out of town granted we have brand new home and the vw was only vehicle parked in that spot she could reach me because no service with my cell phone but i ended up broke down outside big spring ,tx the care was sluggish and leaking oil this time and on 03 sep08 in /texarkana after being in shop allday 2sep08 it broke down for a previous condition with ignition coils. hoy foxvw not admitting that may have put the new oil filter to tight to cause to breakdown after having the oil change on 28aug08/29aug08 for other neglected maintenance. please look into this matter i'm sure it's not just my vehicle they trying to assume because it just had went out warranty. the engine oil cooler was damaged and bursted when put on at hoy-fox vw by a vw technician after putting the oil filter on entirely to tight. leaked in yard and i was not aware of it and the spilled out all over the ground at a high temperature vehicle (overheated) which make it hard for me stop while drive because of the slickness of mixture between the coolant and oil. almost ran off the road but ended up shifting to neutral and letting coast over to median. *tr
08/07/20041
 While test driving a volkswagon passat glx sedan, touching the window control caused the abs braking mechanism to engage. the car lurched as if the brakes were quickly applied and abs failure warning lights and tones went off in the car. the instrument lights flickered as well. the warnings shut off in a few seconds and the car appeared to return to normal. this happened on two seperate occasions in the span of 10 minutes both times while traveling on a level road at a constant speed with my foot on the accelerator at the time. the situation was dangerous because of the unintended braking and the startling effect of the warnings occuring simultaniously. *ak