Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| P-9-99C8 | 06/01/2008 | 10026068 | Volkswagen: service air plenum area to improve drainage and install improved pollen filter seal. *pe | 09/26/2008 | |
| STRUCTURE - BODY | |||||
| P-9-99C8 | 06/01/2008 | 10026068 | Volkswagen: service air plenum area to improve drainage and install improved pollen filter seal. *pe | 09/26/2008 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| P-9-99C8 | 06/01/2008 | 10026068 | Volkswagen: service air plenum area to improve drainage and install improved pollen filter seal. *pe | 09/26/2008 | |
| P 9-66C8 | 06/01/2008 | 10025923 | Volkswagen: 2001-2005 models: service air plenum area to improve drainage and install improved pollen filter seal. water could leak into the passenger compartment. 2002 models could have leaks into the brake booster. *pe | 09/16/2008 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/16/2009 | 38000 | 1 | |
| 2005 passat wagon - 38000 miles blocked drains around the sunroof caused rain water to leak into the floor boards of the car. the build-up of water caused the tcm (transmission control module) to malfunction. the (automatic) car was able to be driven only with hard shifts between gears and now will not move out of park. (undrivable). replacement of the tcm will cost $3210. the car was a garaged car up until a few months ago. it was at the dealership for all scheduled maintenance. i was told by the dealership that the drain tubes can get clogged with one leaf and the next rain can cause this problem. i was advised to park in a covered area and never drive in the rain. this seems like a significant design flaw that one leaf followed by any rain can cause the tcm to fail and need replacing. *tr | |||
| 02/04/2006 | 11002 | 1 | |
| Water intrusion in passenger side rear footwell. anytime it rains. i have cleaned sunroof drains, battery compartment drains, cabin filter area and problem still persists. *tr | |||
| 07/09/2006 | 44000 | 1 | 02/09/2004 |
| Have a water leak in my 2004 vw passat. after a heavey rain i was cleaning the inside of my car and noticed a large amount of water in the rear floor behind passenger's seat. i then soaked up all of the water and air dried my mat. i have searched the internet and found that this is a common occurance for vw owners and would like to report this immediately. thanks for your time. *nm | |||
| 03/01/2006 | 1 | 01/24/2004 | |
| I have a 2004 vw passat wagon. we were in the lake tahoe region last week during a rain and snow storm. we got in the car one morning to find inches of water in the rear passenger floor and to discover our transmission was shorted out. had it towed 100 miles to sacramento, where it sat for a week before they were able to diagnose the problem which was pine needles in the drain below the battery which caused water to get in through the venting system. volkswagon claims that this issue does not fall under warranty but was a matter of maintenance - yet no one seems to know that you are suppose to regularly check and clean the this drain as it's not part of normal maintenance procedures. we know at least the transmission control box is fried and do not have any idea if/what any other damage may be. there is nothing in the owners manual to tell one to check for this issue. i anticipate that this will be a cost of thousands of dollars. besides the issue of water getting into the car, why is the transmission control placed in non waterproof location under the passengers seat that could be prone to getting wet? there is a forum in which many other vw owners speak of the same issue - http://www.theautobahn.com/forum/showthread.php?t=12789 i cannot accept vw's lack of responsibility on this. | |||
| 12/01/2005 | 1 | ||
| When it rains, water leaks into and floods the foot well on the rear driver's side. *nm | |||
| 09/27/2004 | 1 | 04/22/2004 | |
| Distance between the foot rest and clutch are designed poorly. when transferring feet from one pedal to another consumer's foot will get stuck between the pedals. dealership has been notified. *ak there is a gap between the clutch pedal and the footrest to the left of the clutch pedal. consumer's foot has gotten caught on sevreal occasions. dealership removed footrest. *tt | |||
| STRUCTURE - BODY | |||
| 11/08/2012 | 114000 | ||
| Power train issue: bad torque converter (tc). why a safety issue? it can fail while on the highway sending debris into the transmission causing a catastrophic failure. caused by a bad seal gasket. technical bulletin # 2011908 address the issue in 2007. but the tdis were not included in the tb [same tc & transmission], and this is a very common problem in many vw, audi and bmw vehicles, including tdis. e.g. vw & audi: http://kansascitytdi.com/audipassat-p0741-17125-code/ bmw: http://forums.bimmerforums.com/forum/showthread.php?t=1601642 with a p0741 error: dtc results: 17125 p0741 003 torque converter clutch circ. performance or stuck off intermittent if you do a web search for: p0741 error code transmission torque converter the results are startling, it seems that vw, audi and bmw all have the same issue with tcs, my understanding is the internal tc seals were not up to the task on the original tcs of that era. ...including audi. http://forums.tdiclub.com/showpost.php?p=3036384&postcount=5 if the problem is not addressed then the transmission will over heat due to the slippage and you will need to replace the transmission. http://forums.tdiclub.com/showpost.php?p=3038540&postcount=11 it seems that this should of been fixed under warranty, there was a recall for non-diesel vehicles service bulletin: 2011908. the tc is the same in all b5 models. http://www.importdrivetrain.com/autotranscrossref.html#volkswagen so why was the tdi s not covered? ------------------------------------ body: doors: won't unlock from outside by remote or unlock button from inside. | |||
| 07/29/2011 | 92000 | ||
| Tl* the contact owns a 2004 volkswagen passat. the contact stated whenever it rained, water began to build up on the floor board behind the drivers back seat. the vehicle was taken to a local mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 92,000. | |||
| 07/29/2011 | 92000 | ||
| Tl- the contact owns a 2004 volkswagen passat. the contact stated whenever it rained, water began to build up on the floor board behind the drivers back seat. the vehicle was taken to a local mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 92,000. rvk | |||
| 07/29/2011 | 92000 | ||
| Tl - the contact owns a 2004 volkswagen passat. the contact stated that whenever it rained, water builds up on the floor board of the driver back seat. the vehicle was taken to a local shop who was not able to diagnosed the problem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 92,000. pm | |||
| 10/28/2008 | 75001 | 1 | |
| We have a 2002 and a 2004 volkswagen passat sedan and wagon. both have suffered motor mount leakage and both have broken water pump dispellers. we have replaced the water pump parts and are saving up to replace mounts on both vehicles. this seems to be a weak part for volkswagen. we are constantly going to get something fixed which is not a typical repair for automobiles from other companies. *tr | |||
| 06/01/2006 | 1 | ||
| 2004 vw passat 4-motion passenger vehicles are at high risk for a drainage clog related to the sunroof. this can occur even when the sunroof is in the down or closed position. the leak will cause water to pool in the right front passenger seat floor and can cause mold and a very smelly and potentially hazardous condition for the comfort and breathing of all passengers. having attempted repairs, i do not believe that vw is adequately able to address this problem; is attempting to minimize or conduct sub-standard repairs; and are returning vehicles with mold to consumers while stating that there is no mold. this appears to be a design flaw that cannot be fixed. *nm | |||
| 12/01/2004 | 30 | 2 | 12/01/2004 |
| Water coming into front passenger seat resulting in damages to the tcm (transmission control module), wet carpeting, and rust under the passenger seat. the transmission module failure resulted in vehicle not able to shift into higher gear, and delay acceleration. the tcm and carpeting was replaced. | |||