Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 05/24/2012 | 68000 | ||
| The drain coming down from the sunroof apparently became clogged causing this vehicle to short out...horn blowing, alarm system going off, etc. the waterproof black box, which is underneath the drivers seat, was full of water and the comfort control box was all burned. the drivers side floor is soaking wet and we have been trying to dry it out for 6 days now. we are very concerned that this could have caused a fire while our daughter was driving her car. please advise..... | |||
| 03/08/2012 | 85400 | ||
| I had been driving my car for fewer than 15 minutes with the seat heating element on. i noticed an acute burning heat near my upper left leg, and shortly thereafter noticed a hot/burning/melting smell. i immediately turned off the driver's side seat and pulled into a parking spot. after being turned off for 10 minutes, the burning smell was still hanging in the car and my seat was still extremely hot to the touch. the gray leather near the outer left edge of the seating surface is emblazoned with a singed, brownish burn mark, and a hole was burned completely through the leather. i have not turned on the seat heating element since this incident, but am quite concerned about the failure and fire hazard. | |||
| 10/30/2008 | 40350 | ||
| 10-30-08(40,350 miles) my mechanic replaces #1 coil due to computer code alert 11-25-08(40,420 miles) replaced #3 ignition coil & temp sensor by vw dealer due to engine light on. 3-12-09(44,965) replace #4 ignition coil as malfunction indicator light came on, car chugged/hesitated. complained to vw corporate, was reimbursed. 3-16-09(45,100 miles) replace # 2 coil by my mechanic at my request as given the history i feared it would malfunction 11-28-09(53,631 miles)all 4 coils replaced by vw with different model coil due to recall 11-24-10(65,794) replace engine speed sensor and #1 & #2 coils by vw due to epc light coming on. fault in computer stated # 1 & # 2 coils misfiring. vw paid for coil replacement. | |||
| 11/16/2010 | 59000 | ||
| I was driving the car around 40 mph in downtown los angeles in the afternoon and i was the only occupant. the vehicle in front of me suddenly slowed down. i pressed the brakes hard but the car did not stop and i tried to swerve to the shoulder but there was not enough room. i rear-ended the vehicle in front of me. i was puzzled and bewildered why the car was not stopping even though i was pressing on the brakes. i could see myself approaching the vehicle in front of me and wondering why i am not stopping but at the same time trying to swerve towards the shoulder. the airbag on the driver side did not deploy but the airbag on the passenger side deployed even though there was no passenger. | |||
| 03/22/2010 | 35000 | ||
| I own a 2004 vw passat with 35000 miles. the car is like new, except the stop engine light came on. took it to a local mechanic, and they did not address the problem. took it to gunther vw in coconut creek florida, for a diagnostic. i was told to go home and they would call me with the results. they left a message that the car needed a new engine, and to come and get my car. i called and asked what were my options and they said the car needed a new engine for $8600. i called vw corporate, they said that there was a letter sent in 2004 to the owners of cars with the 1.8 turbo, i had never seen this letter. it was faxed to me, i was stunned at the tone of the letter, if i had seen this letter i immediately would have gotten rid of this car. there are 197000 websites concerning this engine, and people are still buying these cars without being told they are buying a car with a defective engine. vw now states that this engine needs an oil change every 3000miles, and if you go past the 3000 mile mark, they are not responsible for the engines performance. these cars should be recalled before someone is killed when their engine stops in traffic. | |||