Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
10/15/20121
 My 2005 passat is leaking gas, location is close to the rear passenger side. i called local vw dealer (where i purchased car from ) along with vw 800 number- both told me there was no recall. i took the vehicle to my local repair place woodys in ankeny, iowa. the mechanic called me back to tell me that he did believe there was a recall 26e5-r5. i called back vw and he told me that indeed there was a prior recall however the mechanics fixed the car prior and would not fix it again. he told me that i need to have the car towed to the local vw mechanic, pay for the tow, pay for the diagnostic screening to determine if there is a true gas leak similar to the one that was recalled/fixed, then vw would possibly consider covering the charges. i'm left paying for 2 tows now (one to the place its at since they told me in the first place it wasn't covered) and then a tow to vw, plus the diagnostic appointment, and possibly the entire cost to fix it, if vw decides they don't want to cover the cost again. there was a recall, the recall obviously was supposed to be fixed and they did a poor job, my car is leaking fuel out of it (raw fuel) and smells horrible, and they want me to 'check' to see if there is an issue and possibly pay to fix it. this doesn't seem right. *tr
10/15/2012
 My 2005 passat is leaking gas, location is close to the rear passenger side. i called local vw dealer (where i purchased car from ) along with vw 800 number- both told me there was no recall. i took the vehicle to my local repair place woodys in ankeny, iowa. the mechanic called me back to tell me that he did believe there was a recall 26e5-r5. i called back vw and he told me that indeed there was a prior recall however the mechanics fixed the car prior and would not fix it again. he told me that i need to have the car towed to the local vw mechanic, pay for the tow, pay for the diagnostic screening to determine if there is a true gas leak similiar to the one that was recalled/fixed, then vw would possibly consider covering the charges. i'm left paying for 2 tows now (one to the place its at since they told me in the first place it wasnt covered) and then a tow to vw, plus the diagnostic appointment, and possibly the entire cost to fix it, if vw decides they dont want to cover the cost again. there was a recall, the recall obviously was supposed to be fixed and they did a poor job, my car is leaking fuel out of it (raw fuel) and smells horrible, and they want me to 'check' to see if there is an issue and possibly pay to fix it. this doesnt seem right.