Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| P-9-99C8 | 06/01/2008 | 10026068 | Volkswagen: service air plenum area to improve drainage and install improved pollen filter seal. *pe | 09/26/2008 | |
| STRUCTURE - BODY | |||||
| P-9-99C8 | 06/01/2008 | 10026068 | Volkswagen: service air plenum area to improve drainage and install improved pollen filter seal. *pe | 09/26/2008 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| P-9-99C8 | 06/01/2008 | 10026068 | Volkswagen: service air plenum area to improve drainage and install improved pollen filter seal. *pe | 09/26/2008 | |
| P 9-66C8 | 06/01/2008 | 10025923 | Volkswagen: 2001-2005 models: service air plenum area to improve drainage and install improved pollen filter seal. water could leak into the passenger compartment. 2002 models could have leaks into the brake booster. *pe | 09/16/2008 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/15/2007 | 33000 | 1 | |
| Heat shield is held by plastic screws which easily become damaged, fall off, or are not replaced after service. heat shield which protects the bottom side of the engine from rocks and other debris, came off on the interstate. the front of it was scraping the pavement. i had part replaced for $287.82. now volkswagen of america, inc has issued a recall for this part, but only for the gasoline version. since i own a tdi, i am out of luck. it is the same model and year. *tr | |||
| STRUCTURE - BODY | |||
| 08/01/2011 | 48000 | ||
| Tl* the contact owns a 2005 volkswagen passat. while parked, the contact noticed water leaking from under the driver and passenger side floorboards. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 48,000. | |||
| 08/01/2011 | 48000 | ||
| Tl- the contact owns a 2005 volkswagen passat. while parked, the contact noticed water leaking from under the driver and passenger side floorboards. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 48,000. kmj | |||
| 08/01/2011 | 48000 | ||
| Tl- the contact owns a 2005 volkswagen passat. while parked the contact noticed there was a water leak underneath the driver and passenger side floor board. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 48,000. ds | |||
| 10/03/2010 | 60000 | ||
| Tl* the contact owns a 2005 volkswagen passat. the contact noticed upon arriving home that the grill to his vehicle was missing. the dealer was contacted and sent him a replacement. a few days after he put in the replacement and the incident occured again. the dealer acknowledges that they are having problems with the grill. the vehicle failure mileage was 60,000. the vin was unavailable. | |||
| 10/03/2010 | 60000 | ||
| Tl-the contact owns a 2005 volkswagen passat. the contact noticed upon arriving home that the grill to his vehicle was missing. the dealer was contacted and sent him a replacement. a few days after he put in the replacement the incident occured again. the dealer acknowledges that they are having problems with the grill. the vehicle failure mileage was 60,000.vin unavailable. tb | |||
| STRUCTURE - BODY - DOOR | |||
| 10/15/2006 | 2 | 11/16/2005 | |
| Passenger side rear door molding has warped twice now and first replacement done months after lease inception, having been told it's not under warranty by potamkin vw in manhattan, ny. called vw and potamkin about second warping on replaced molding, only to be told that i must have hit it and that i pulled it off (which i did to keep it from further scratching the front door)...just read zillions of complaints on the web about the same issue with the car, some citing that it could be door's alignment and others that it could be molding alignment...don't know, but neither dealer nor vw customer service cooperating. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 11/06/2008 | 30253 | 1 | |
| In 2007 i heard a noise from under my vehicle. it felt like something was loose and at times dragging the ground. i was advised by a co-worker that it was probably the under cover and to get it taken care of as soon as possible. on october 27th 2007 i took my car to darcars volkswagen. i was advised the undershield was damaged and i authorized the dealer to replace it. i contacted volkwagen of america by phone in november 2008 for reimbursement of repair costs for a defective underbody heat shields that i paid in october 2007 prior to the safety recall #26e5/r5 issued in june 2008. i was told the same day that my repairs were not related to the recall campaign. recently, after i obtained lost receipts from volkswagen and examined them against all recalls--in hindsight something didn't seem right to me. i just couldn't fathom that the repair and the recall were not the same issue. i called volkswagen again about this recall and was told 1) there had been an extensive investigation on my initial claim 2) they had spoken with the mechanic that serviced my vehicle 3) that because i requested the heat shield to be replaced that i was responsible for the cost. i dispute that there was any investigation on my claim; that anyone spoke with the mechanic who serviced my vehicle; and most importantly that since i authorized replacement that i am liable for the associated cost of the damaged heat shield. it is my position that volkswagen is avoiding responsibility for reimbursement through deception and that they attempted to take advantage of my lack of knowledge of automotive specifics. i bid your intervention in this matter. *tr | |||