Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/14/2013130000
 The interior heater does not work correctly. we took the vehicle to a vw mechanic oasis auto center in redding, ca. he said he cleared the coil but that a valve may also be part of the problem. this occurred in november 2011. since we live in n. california it has not been a big issue since it is warm most of the year. i did however see this is a recall item. please advise me if we can still get this repaired under the recall.
08/06/201173885
 I've had to get my 2005 pasat fixed 3 tiems for engine sludge issues and it's happening to it again. it has cost me nearly $4000 and counting.
10/20/2010168000
 Oil pump failure leading to engine falue. requiring engine replacement
12/10/201071430
 I purchased a new 2005 vw passat and needed to have two of the ignition coils replaced. in both situations, the car suddenly lost power creating a dangerous situation. in addition to losing power, the check engine light starting flashing and i needed to exit the roadway. i disposed of that vehicle and purchased a certified pre-owned 2005 vw passat 4 motion. i have now had to have one of the ignition coils replaced. again i was driving along and the vehicle suddently lost power and started running very rough. this time i was in an area with very little population and a severe snow storm without cell service.
06/23/2010110000
 The car (vw passat tdi 2005) began accelerating on its own. the gas pedal would depress beneath my foot (without my pushing it) and the car would accelerate without stopping. when i hit the brake, sometimes it would jerk out of the accelerating mode (as if i had pushed the brake in cruise control), but then it would resume its acceleration within 30-60 seconds. sometimes when i pressed the brake it would rev against the brake and i would have to shift it into neutral and then brake to get it to slow down and keep it from revving. this happened 3-4 times in the past 1-2 weeks. i made sure the cruise control was off during each of these episodes (since the car seemed like it was trying to go into cruise control when this problem occurred, but with no maximum speed set -- i.e., accelerating indefinitely). some things that may or may not be related: the air conditioning was on full blast. each time it happened, i had been on the freeway going above 60 mph for at least 5-10 miles. at the end of the last episode, the car was producing smoke from the front wheel wells (likely because of braking against the acceleration). the dealership is examining the car right now, so i can't report what repair was done yet. (right after the last incident i had the car towed to a local vw shop, but they couldn't figure out the problem, so i'm having the car brought to the dealership tomorrow - 6/28/2010).
11/01/200745000
 Water leaks inside passenger floor