Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
01 08 0701/29/2008050710024403Airbag monitoring light on, passenger occupant detection system, dtc 02511 014 stored in memory. *nj04/11/2008
201127103/23/200710021430Igniter, side airbag, diagnostic trouble code stored in dtc memory. *kb04/25/2007
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
SA-97U301/01/201110038595Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm06/22/2011
SA-97U301/01/201110038595Ready06/22/2011
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
SB-69-11-0102/17/201110038665Volkswagen: air bag light is on with an internal trouble code stored. this could be a wiring problem. *rm06/24/2011
SB-69-11-0102/17/201110038665Ready06/24/2011
AIR BAGS - SIDE/WINDOW
SA-97U301/01/201110038595Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm06/22/2011
SA-97U301/01/201110038595Ready06/22/2011
69 08 0202/11/200869 07 0310024404Igniter, side airbag, diagnostic trouble code(s) stored in dtc memory. *nj04/11/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/01/2012600001
 The air bag light came on and when i took it to the dealership (volkswagen) they said it needed to be replaced the first time they quoted $900.00. i did not have it done do to the car was never in an accident to affect the airbag. i told the dealership it was volkswagens problem and they should fix it without charge. they denied. i took the car in for the 80,000 mile check and once again they stated the airbag system needed to be replaced and now they quoted $750.00. once again i told them it was volkswagens problem and they should stand behind their cars. once again no satisfaction (the light is still on). *tr
03/01/201260000
 The air bag light came on and when i took it to the dealership (volkswagen) they said it needed to be replaced the first time they quoted $900.00. i did not have it done do to the car was never in an accident to affect the airbag. i told the dealership it was volkswagens problem and they should fix it without charge. they denied. i took the car in for the 80,000 mile check and once again they stated the airbag system needed to be replaced and now they quoted $750.00. once again i told them it was volkswagens problem and they shoiuld stand behind their cars. once again no satisfaction (the light is still on).
01/10/2012
 Tl-the contact owns a 2006 volkswagen passat. the contact stated that the air bag light illuminated on the instrument panel. the contact also stated that the horn stopped functioning when the air bag light illuminated on the instrument panel. in addition, the dealer previously replaced the wiring harness for the air bag and a bolt in the steering wheel. the dealer did not inspect the vehicle, but the dealer stated that the previous wiring harness replacement was not related to the current failure. the failure mileage was unknown and the current mileage was 93,000. sm.
04/06/201238775
 April 6, 2012 while driving the vehicle the airbag fault light came on - drove it immediately to the closest vw dealer who said the repairs would not be covered by any warranty, and the entire bill would be my responsibility. problem could be caused by one of six possibilities, and the cost to repair could not be determined until it was diagnosed by a shop tech. complaint made directly to vw the following day, with no reply yet. am now driving a car with 8 abags that won't work in the event of an accident - a car i purchased new in 06 with cash specifically for the abag safety features and which has had one problem after another earning it the lemon designation.
01/10/2012
 Tl-the contact owns a 2006 volkswagen passat. the contact stated that the air bag light illuminated on the instrument panel. the contact also stated that the horn stopped functioning when the air bag light illuminated on the instrument panel. in addition, the dealer previously replaced the wiring harness for the air bag and a bolt in the steering wheel. the dealer did not inspect the vehicle, but the dealer stated that the previous wiring harness replacement was not related to the current failure. the failure mileage was unknown and the current mileage was 93,000. sm.
04/06/201238775
 April 6, 2012 while driving the vehicle the airbag fault light came on - drove it immediately to the closest vw dealer who said the repairs would not be covered by any warranty, and the entire bill would be my responsibility. problem could be caused by one of six possibilities, and the cost to repair could not be determined until it was diagnosed by a shop tech. complaint made directly to vw the following day, with no reply yet. am now driving a car with 8 abags that won't work in the event of an accident - a car i purchased new in 06 with cash specifically for the abag safety features and which has had one problem after another earning it the lemon designation.
01/10/2012
 Tl- the contact owns a 2006 volkswagen passat. the contact stated the air bag light illuminated on the instrument panel. the contact stated that the horn stopped working when the air bag light illuminated on the instrument panel. the contact stated the dealer previously replaced the wire harness for the air bag and a bolt in the steering wheel, but even though the dealer had not inspected the vehicle, the dealer stated the failure was different from the previous failure. the failure mileage was unknown, but the current mileage was 93,000.rl
04/06/201238775
 April 6, 2012 while driving the vehicle the airbag fault light came on - drove it immediately to the closest vw dealer who said the repairs would not be covered by any warranty, and the entire bill would be my responsibility. problem could be caused by one of six possibilities, and the cost to repair could not be determined until it was diagnosed by a shop tech. complaint made directly to vw the following day, with no reply yet. am now driving a car with 8 abags that won't work in the event of an accident - a car i purchased new in 06 with cash specifically for the abag safety features and which has had one problem after another earning it the lemon designation.
01/10/2012
 Tl- the contact owns a 2006 volkswagen passat. the contact stated the air bag light illuminated on the instrument panel. the contact stated that the horn stopped working when the air bag light illuminated on the instrument panel. the contact stated the dealer previously replaced the wire harness for the air bag and a bolt in the steering wheel, but even though the dealer had not inspected the vehicle, the dealer stated the failure was different from the previous failure. the failure mileage was unknown, but the current mileage was 93,000.rl
04/06/201238775
 April 6, 2012 while driving the vehicle the airbag fault light came on - drove it immediately to the closest vw dealer who said the repairs would not be covered by any warranty, and the entire bill would be my responsibility. problem could be caused by one of six possibilities, and the cost to repair could not be determined until it was diagnosed by a shop tech. complaint made directly to vw the following day, with no reply yet. am now driving a car with 8 abags that won't work in the event of an accident - a car i purchased new in 06 with cash specifically for the abag safety features and which has had one problem after another earning it the lemon designation.
03/11/201130925
 Tl*the contact owns a 2006 volkswagen passat. the driver was traveling approximately 55 mph when a vehicle crashed into the rear passenger side of the vehicle. the crash caused the driver to crash into the vehicle in front of her and damage the front end. the vehicle came to a stop when it crashed into a guard rail on the highway. a police report was filed. the driver of the vehicle was transported to the hospital by ambulance. the driver sustained injuries to her chest. the contact stated that the air bags did not deploy. the vehicle was towed to the insurance company where it was being inspected. the vehicle was not repaired. the approximate failure mileage was 30,925.
03/11/201130925
 Tl-the contact owns a 2006 volkswagen passat. while driving approximately 55 mph a vehicle crashed into the rear passenger side of the contacts vehicle which caused her to crash into the vehicle in front of her and damage the front of the vehicle. the vehicle came to a stop when it crashed into a guard rail on the highway. the police reported to the seen and a report was filed. the driver of the vehicle was transported to the hospital by ambulance. the contact sustained injuries to her chest. the contact stated the air bags did not deploy. the vehicle was towed to the insurance companies lot where it was undergoing inspection by the insurance company. the vehicle was not repaired. the approximate failure mileage was 30,925. ds
03/11/201130925
 Tl- the contact owns a 2006 volkswagen passat. while driving approximately 55 mph the vehicle was involved in a crash and hit in the rear passengers side by another vehicle. the driver of the vehicle crashed into the vehicle in front of her causing damage to the front of the vehicle. the vehicle came to a stop when it crashed into a guard rail on the highway. the police reported to the seen and a report was filed. the driver of the vehicle was transported to the hospital by ambulance. the contact sustained injuries to her chest. the contact stated the air bags did not deploy. the vehicle was towed to the insurance companies lot where it was undergoing inspection by the insurance company. the vehicle was not repaired. the approximate failure mileage was 30,925. ds
02/10/2011
 Airbags have failed five times on passat because of bad sensors.
02/01/20091
 I advised volkswagen that i had the airbag malfunction indicator lamp on. they told me they could fix the issue for me but it would cost me about 900 dollars to fix. i have not fixed the issue because of the high cost. there is an issue with the 2006 passat i own. the rep told me that a wiring harness under the passenger seat was built wrong. it is to short and the tsb that is out for this issue explains that a wiring harness with longer wires is needed. this is a serious safety issue. i have not been able to afford to fix the issue and volkswagen of america denied my claim saying it was not there fault and that i was out of warranty. after looking at your recalls i noticed there is an exact recall for the volkswagen cc with the same issue. please help me . *tr
12/28/2009530001
 Volkswagen has acknowledged to me, both the dealer (dean team in kirkwood) and their customer support group 800-822-8987) that it is a known issue with 2006 volkswagen passats that their is a wiring problem with the airbag igniter switch - the problem conveniently tends to occur right at the time when the car exceeds it's 50,000 warranty. this is a safety issue that they are well aware of yet are ignoring it and refusing to assist with the cost of the repair (unless you have been a volkswagen customer that has owned at least 3 of their cars - they actually told me this!) i'm not one to typically complain about this but it's a safety issue that they are aware of and should be help accountable as they preach how 'safe' their cars are. *tr
11/16/2008240001
 Me and my wife were traveling rt. 80 west bound to exit 61 elmwood park at about 12:45 am, weather condition was wet with rain and roads were slick. as my wife(driver) merged towards the exit the jeep in front of us dead stopped because as we later found out there was a car before it that spun out earlier. our car collided with the stopped vehicle hitting it on the rear right side and ours was the left side front . my wife hit her chest on the steering wheel and i hit my knees in the dashboard needless to say the airbags on our vehicle didn't deploy. it was a 2006 vw passat. i called vw of america and according to them the other safety features did work and that air bags were the last resort to save lives. this collision and impact would have seriously injured us if we didn't wear our seatbelts. i believe there should be product liability of vw of america with this, their defective air bags. *tr
10/13/20071
 Defected airbag. my light is always on my 06 vw passat. i have had it in the shop numerous times (like once a month) to have them replace sensors. the problem keeps re-occurring and is getting expensive. the dealerships solution is obviously temporary and cannot fix the problem. *tr
08/20/200648000
 Tl*the contact owns a 2006 volkswagen passat. the contact stated that he has had his air bags repaired at least seven times within two years. after the repairs, the air bag indicator illuminates approximately one week later. the contact has to take the vehicle back to the dealer every time the illumination occurs. the failure and current mileages were 48,000.
06/12/20089421
 Air bag fault light keeps coming on. this is the fourth time it has come on. first came on 10/2006 dealer replaced malfunctioning r/front side airbag, connecters to harness were faulty as well. 1/2008 came on again, dealer repaired faulty wiring for passenger side. 5/2008 came on again, dealer dio found upper limit exceeded drivers side unit, faulty electrical wiring again. 6/2008 air bag light on again, dealer inspection found wires for drivers side front crash sensor faulty/poor contact. 6/2008 to present my airbag light is on again, have not taken it in yet cause i'm quite annoyed. something is wrong with the whole airbag system and i pray to god that if i do have an accident all of my airbags will deploy but with all the repairs done i don't think they will. i would appreciate your help *tr
AIR BAGS - FRONTAL
02/01/20091
 I advised volkswagen that i had the airbag malfunction indicator lamp on. they told me they could fix the issue for me but it would cost me about 900 dollars to fix. i have not fixed the issue because of the high cost. there is an issue with the 2006 passat i own. the rep told me that a wiring harness under the passenger seat was built wrong. it is to short and the tsb that is out for this issue explains that a wiring harness with longer wires is needed. this is a serious safety issue. i have not been able to afford to fix the issue and volkswagen of america denied my claim saying it was not there fault and that i was out of warranty. after looking at your recalls i noticed there is an exact recall for the volkswagen cc with the same issue. please help me . *tr
01/19/2010194005
 I own a 2006 volkswagen passat. in the last year, i have had to have it serviced for drivers airbag faults five times. the volkswagen dealer told me that there was no guaranty that the airbag will ever deploy in case of a crash. what can i do? *tr
06/12/20089421
 Air bag fault light keeps coming on. this is the fourth time it has come on. first came on 10/2006 dealer replaced malfunctioning r/front side airbag, connecters to harness were faulty as well. 1/2008 came on again, dealer repaired faulty wiring for passenger side. 5/2008 came on again, dealer dio found upper limit exceeded drivers side unit, faulty electrical wiring again. 6/2008 air bag light on again, dealer inspection found wires for drivers side front crash sensor faulty/poor contact. 6/2008 to present my airbag light is on again, have not taken it in yet cause i'm quite annoyed. something is wrong with the whole airbag system and i pray to god that if i do have an accident all of my airbags will deploy but with all the repairs done i don't think they will. i would appreciate your help *tr
03/22/200611000308/01/2005
 2006 vw passat 2.0t airbag failure. two previous airbag fault warning lights, dealer simply reset. on third failure light warning, i was advised the passenger seat airbag system was broken. vw of america advised me to just drive with the warning light on and that everything was ok! *jb
AIR BAGS - SIDE/WINDOW
06/12/20089421
 Air bag fault light keeps coming on. this is the fourth time it has come on. first came on 10/2006 dealer replaced malfunctioning r/front side airbag, connecters to harness were faulty as well. 1/2008 came on again, dealer repaired faulty wiring for passenger side. 5/2008 came on again, dealer dio found upper limit exceeded drivers side unit, faulty electrical wiring again. 6/2008 air bag light on again, dealer inspection found wires for drivers side front crash sensor faulty/poor contact. 6/2008 to present my airbag light is on again, have not taken it in yet cause i'm quite annoyed. something is wrong with the whole airbag system and i pray to god that if i do have an accident all of my airbags will deploy but with all the repairs done i don't think they will. i would appreciate your help *tr