Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
050310/19/200510017753Hood release lever inside vehicle is inoperative (bt). *tt11/22/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
07/20/201167000
 Check engine (mil) light turned on, car all of a sudden idles at a higher rpm while we were driving!!! vehicle was taken into the dealership. car is only under warranty for 36,000 miles or 3 years! dealership ran diagnostic, came up with: code p0123 (throttle high input), p0299 (turbo under boost), p0456 (evap leak), p1098 (intake turning valve short to b+), code p2004 (intake runner stuck), code p3237 (intake runner basic settings). dealer recommended intake runner motor replacement & replacement of turbo & n80 valve, also cv boot needs replacement. total cost of repairs over $1200!!! we always take care of our vehicles and have them serviced at the dealership. vehicle has also had defective interior parts. interior trim (all switches - lock, window & radio are bubbling and chipping). door panel trim (rubber is peeling). shift knob - metallic piece on shift knob, peeled and dug into skin and caused injury. carbon fiber dash is peeling apart. contacted vw of america, per their customer service rep, they are unable to make any repairs due to the age and mileage of the vehicle. car is a 2006 - 67,000 miles. less than 5 years old. i would have never purchased a volkswagen had i known they were not reliable vehicles. unknowledgable sales reps, or just after customers to make a buck. selling people unreliable vehicles and volkswagen clearly does not take care of their customers nor do they care about customer loyalty or safety.
10/13/201038000
 I had a steering wheel lock defective warning light come up in my car, the car also would not start. after numverous attempts, it started. i called my dealer and he said he had no knowledge of the car having this problem. volkswagen of american too had no knowledge of this problem. i googled the problem online and found thousands of people having this problem no only here in the states but all over the whole where the car was sold. my car only had the warning and the no start problem. but many others were complaining that the car would shut down while traveling at a high rate of speed. i can't believe volkswagen won't acknowledge the problem. my car is a 2006 passat with only 38,000 miles. something should be done here.
12/20/20091
 2006 vw passat trunk latch fails in cold weather. will not latch properly and comes open while driving. it occurs during the entire cold weather seasons. numerous info on web search. vw of america denies problem. *tr
04/13/2007178151
 
09/28/200660001
 I had persistent problems with the latch on the trunk of my 2006 passat. finally, the dealership found that pieces of the plastic coating of the latch mechanism were chipping off and fouling the latch. the latch was replaced with a bare metal piece and the problem resolved. this was not resolved, however, until after some anonymous do-gooder dented my trunk trying to shut it. *tr
11/15/2008370001
 The trunk on my 06 passat won't always stay closed. nothing in particular precipitated the first event. i have to slam it shut every time and it's becoming harder and harder to close. i was rear-ended in march 2008 and the trunk was replaced. the interesting thing is that i had the exact same problem with the original trunk. the original trunk was not wanting to latch properly and the replacement trunk does the exact same thing. it must be something about 06 passat trunks. i did notice that before the trunk had issues closing, it would not automatically open when i pressed the trunk button on the key. once again, exact same thing happened with both the original trunk and the replacement trunk. *tr
11/30/2008560001
 2006 vw passat 2.0t trunk will not latch when it's cold. brought it to vw dealer who told me they've seen this happen before and they've replaced several locks and they could replace the lock for $305. they lubricated the lock in the hopes that it may resolve the latch issue. if this is happening with other passats it is obviously a defect. - i purchased the car new and have had the cam shaft replaced, cam seal leak repaired 4 times, cd player replaced, heater blower resistor replaced twice and blower motor replaced once. all was under warranty except the cam seal leak and the trunk that won't catch and close. a formal complained was lodged with vw of america given all of the repairs the vehicle needed; vw offered me $750 towards a new vw! no offer to pay for a trunk that won't latch. research on line found other complaints of trunks not latching and some opening while being driven on a highway. vw refuses to recall the vehicle to replace the trunk lock . i was told they don't make recall decisions based on line complaints. i travel alone for business and do not want to leave my suitcase, laptop, etc visible in the car but can't use the trunk because i could be stuck with a trunk that won't latch. this happened to me yesterday and i was stuck in freezing rain with a trunk full of holiday gifts and no way of closing my trunk. after 20 minutes of trying to get the trunk to latch in the freezing rain a gentleman who owns an auto shop stopped and tried working on the lock ; could not get it to latch. he ended up trying the trunk down with rope he had in his truck so i could get home. after 4 hours of warming up in my garage i was finally able to close the trunk. *tr
11/22/2008860001
 My trunk latch on my 2006 vw passat will not latch. this causes the trunk to open unless i have it duck taped down. the problem started when i opened it to get something out and it would not shut. i taped it down and the next morning it was closed properly. after grocery shopping, i was able to open the trunk and put the stuff in it, but it would not close again. it has not been able to close since. i called the dealer who told me i was the 5th or 6th person that day with the problem. i called vw america who said there was no recall. obviously a dangerous situation as the tape can fail and the trunk will spring open while driving. *tr
11/16/20081
 The trunk of my vehicle will not remain closed. it appears to be closed and then the trunk opens without warning while vehicle is in motion. this has happened several times on the freeway. the vehicle is nearly three years old and i am the original owner. *tr
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
05/11/2009630002
 Tl*the contact owns a 2006 volkswagen passat. the contact stated that the steering column locks up on her vehicle and prevents it from being driven. she attempted to start the engine and an indicator illuminated, which stated that the steering column was locked. the vehicle was towed to the dealer and they stated that the steering column was defective and needed a module. the repair would cost $1,300. the failure mileage was 63,000. updated 05/27/09 *bf updated 06/08/09 *bf updated 6/16/09 *nj the left rear caliper needed to be replaced,the check engine light illuminated, the transmission was making a loud noise, the tire pressure light illuminated, the left turn signal did not work, the left wheel bearing needed to be replaced, the hood release lever inside the vehicle was inoperative. updated 06/17/09.*jb