Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 01 08 07 | 01/29/2008 | 0507 | 10024403 | Airbag monitoring light on, passenger occupant detection system, dtc 02511 014 stored in memory. *nj | 04/11/2008 |
| 2011271 | 03/23/2007 | 10021430 | Igniter, side airbag, diagnostic trouble code stored in dtc memory. *kb | 04/25/2007 | |
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||||
| SA-97U3 | 01/01/2011 | 10038595 | Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm | 06/22/2011 | |
| SA-97U3 | 01/01/2011 | 10038595 | Ready | 06/22/2011 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| SB-69-11-01 | 02/17/2011 | 10038665 | Volkswagen: air bag light is on with an internal trouble code stored. this could be a wiring problem. *rm | 06/24/2011 | |
| SB-69-11-01 | 02/17/2011 | 10038665 | Ready | 06/24/2011 | |
| AIR BAGS - SIDE/WINDOW | |||||
| SA-97U3 | 01/01/2011 | 10038595 | Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm | 06/22/2011 | |
| SA-97U3 | 01/01/2011 | 10038595 | Ready | 06/22/2011 | |
| 69 08 02 | 02/11/2008 | 69 07 03 | 10024404 | Igniter, side airbag, diagnostic trouble code(s) stored in dtc memory. *nj | 04/11/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/30/2012 | 104547 | 1 | |
| We purchased our 2007 passat 3.6l 4-motion wagon and had issues with the airbags from day 1 (literally), and had the dealership replace the sensors under both seats within the first three days. within a month, we began having issues with the tire pressure monitoring system. new tires fixed the tpms issue for about a week, then we began having issues again. a year after we bought the car, my wife had an accident (rear-ended someone), and the airbag did not deploy. we had to have the entire front-end repaired - $10,237 worth of repairs. after the repairs were completed, there was so much external noise than there was before the accident. over the next 8 months, we began having issues with the check engine light coming on (and staying on). when the car shut off one day, right in the middle of (busy) traffic, i took it back to the repair shop to have them look at it. they took our 2007 passat to the vw dealership, which made a blanket statement that none of the existing issues were related to the wreck. therefore, the repair shop would not do anything more to fix the car, and since the car was no longer under warranty, the dealership would not cover the repairs either. on october 29, 2012, 14 months after the accident, the check engine light came on again, as it had many times before. however, on october 30, 2012, the engine died completely. we've since discovered that the bearings are completely gone and were told it will cost us $7,000 to replace the engine. but that still doesn't include repairs to the previously existing issues with the tpsm or the airbag. *tr | |||
| 03/11/2012 | 75000 | ||
| Tl- the contact owns a 2007 volkswagen passat. the contact was driving 50 mph and crashed into the rear end of another vehicle. the air bags failed to deploy and the vehicle was destroyed. one passenger sustained injuries to the head, neck, back and chest. the police were contacted and a report was filed. the manufacturer was made aware of the failure. the failure and the current mileages were 75,000. kmj | |||
| 03/11/2012 | 75000 | ||
| Tl- the contact owns a 2007 volkswagen passat. the contact was driving 50 mph when the vehicle crashed into the rear end of another vehicle and the air bags failed to deploy. the vehicle was destroyed. the crash caused one person to have injuries to the head neck back and chest. the police were contacted and a report was on file. the vehicle was not taken to the dealer. the manufacturer was contacted. the failure and current mileages were 75,000 . rds | |||
| 06/01/2011 | 40000 | ||
| This passat continues to have air bag issues. the air bag fault light has gone on mutliple times in last 12 months. per the vw techs, the air bag will not deploy when the light is on. the air bags, wires, harnesses and components have all been replaced. at last visit to vw, they stated nothing else can go wrong because it has all been replaced. the vehicle is curently in for same repair. the above date is an estimate. but, it has been serviced for this issue by current dealer since 8/11/11. | |||
| 03/21/2008 | 20578 | ||
| Tl-the contact owns a 2007 volkswagon pssat. the contact stated there are many failures on his vehicle. the air bag light continues to illuminate after the vehicle went to the dealer for repair. the driver side sun visor light did not illuminate they had to replace the light. the air condition system had to be repaired several times under the warranty and it has failed again. they had to vacuum and drain the contaminated solvent and the temperature system. all these failure was completed by the dealership. the manufacturer was not contacted in regards to any of the above failure. the failure mileage was 20,578 and the current mileage was 39,000....mw | |||
| AIR BAGS - FRONTAL | |||
| 03/07/2011 | 92000 | ||
| Electrical problems from day one - constantly a new light on that never stayed on. driver's airbag issue that vw says is an electrical problem under the driver's seat - a few hundred dollars to fix a few months ago, the check engine light came on and vw charged us to run a diagnostic test that came back with 12 failure codes, the two most severe being intake runner motor and high pressure pump. then, not long after, the car literally shut down on the highway and we could hardly get to the side of the road (mind you no prior warning lights were present). the only one that came on for a split second was the epc (electronic power control) light before the car shut off. the vehicle had to be towed to vw dealer who after investigating the problem, said that the engine was shot. and, i almost forgot to mention that the air hasn't worked for 2 summers. vw claims that this is because a bad compressor was put in the passats. $1800 to fix. these issues are completely unacceptable and we don't think any of the above problems should be our responsibility to pay. vw needs to step up and take responsiblity for their faulty engineering. | |||
| 03/21/2008 | 20578 | ||
| A/c was not cooling as normal then the a/c was not cooling at all. the day the a/c system failed i was driving on the highway at the speed of 70 miles per hour and it was raining heavily. all windows to the vehicle fogged to the point where i had no visibility. i pulled over to the emergency lane. i had to wait for the storm to pass to open my windows and be able to see through all windows. i drove the car home and made an appointment with a vw service shop the next day. the shop checked the a/c system for refrigerant and found that it was contaminated. they vaccum/drained the sysytem, refilled it with new refrigerant, and replaced the temperature sensor for the a/c system. the a/c was working as normal for two months then without warning my a/c system was not cooling at all. i took it back the next day to vw service. they found that the a/c compressor shaft was seized to the compressor housing. to repair it they had to replace the compressor, expansion valve, and condenser. they also cleaned to a/c lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.i was without a vehicle for a week. till this day my a/c system is not working properly. for example, i drive the car one day, the a/c works ans normal, and the next day it does not cool at all. it works at random times. to add, the same time my a/c was broken my air bag warning light came on. vw checked it and found that the front passenger side igniter had too much resistance. to fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. then they checked the seat harness and reinstalled the seat. my air bag warning light is on again. moreover, the sunvisors lights didnt work, shift knob was corroded, the rubber seal to the satellight antenna rotted away, and both tail lights on the interior started to burn and look melted. all was replaced under warranty. good for that because i couldnt have been able to pay for all the repair costs. | |||