Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TB-01-12-04 | 02/10/2012 | 10043602 | Volkswagen: gasoline engines have rough idle, have significant loss of power or stalling with reduced performance. *pe | 04/13/2012 | |
| TB-01-11-30 | 12/22/2011 | 10043286 | Volkswagen: on certain model year vehicles, experiencing harsh up/down shift in gears 1-2, 2-3 or 3-2, 2-1. especially during temperatures below 60 c (140 f). programming software update is provided for ecm, tcm and valve body replacemen | 03/09/2012 | |
| TB-01-11-24 | 12/01/2011 | 10043282 | Volkswagen: certain model year vehicles may experience an oil filler cap leaking, or rushing noise from engine or a whistling noise due to crankcase ventilation pressure or intake turbo pipe malfunction. *pe | 03/09/2012 | |
| TB-01-11-25 | 12/08/2011 | 10043284 | Volkswagen: intake manifold runner position sensor or intake flap motor may be inoperative. *pe | 03/09/2012 | |
| VWP-11-09 | 04/05/2011 | 10040499 | Volkswagen of america: the camshaft may experience premature wear. the malfunction light will illuminate. *rm | 08/31/2011 | |
| VWP-11-09 | 04/05/2011 | 10040499 | Ready | 08/31/2011 | |
| SAC-28F3/P1-REV | 08/01/2010 | 10036496 | Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a | 03/23/2011 | |
| TSB-28-10-02 | 05/10/2010 | 10034745 | Volkswagen: mil on or flashing, misfire dtcs p0300-0312 stored in ecm. the misfire condition may be caused by a malfunctioning ignition coil. vehicles are out of production. *pe | 01/10/2011 | |
| TB-01-07-70 | 12/18/2007 | 10032806 | Volkswagen: mil on, dtc p0299 stored in ecm fault memory. charge pressure control, negative deviation. the condition may be the result of an abnormal turbocharger recirculationg valve. *pe | 05/26/2010 | |
| TSB-01-07-64 | 10/01/2007 | 10032272 | Volkswagen: due to fuel intrusion into the low pressure side fuel pressure sensor g410, a false signal may be sent to the ecm resulting in a reading that is out of tolerance. a false signal may result in illumination of the malfunction in | 02/26/2010 | |
| TSB-01-08-12 | 05/12/2009 | 10028104 | Volkswagen: the intake flap motor or intake manifold runner position sensor g336 may be inoperative (both are included in one single unit). models golf, gti, a5 jetta, gli, eos, passat, passat wagon. *pe updated 9/25/09. | 03/03/2009 | |
| 150704 | 06/29/2007 | 10022462 | Mil on, dtc p0087, p1093 or p2293 stored in ecm fault memory. *kb | 08/15/2007 | |
| 200709 | 06/29/2007 | 10022463 | Mil on, dtc's p0442, p0445, p0456 or p2404 stored in ecm fault memory, no leaks present. *kb | 08/15/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| VWP-11-09 | 04/05/2011 | 10040499 | Ready | 08/31/2011 | |
| VWP-11-09 | 04/05/2011 | 10040499 | Volkswagen of america: the camshaft may experience premature wear. the malfunction light will illuminate. *rm | 08/31/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| 010770 | 12/18/2007 | 10024449 | Mil on, dtc p0299 stored in ecm fault memory. *nj | 04/15/2008 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| V201203 | 12/03/2012 | 10050079 | Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js | 01/24/2013 | |
| SAC-28F3/P1-REV | 08/01/2010 | 10036496 | Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a | 03/23/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| 2028830 | 03/09/2012 | 10043906 | Volkswagen: update- 17d2 positive crankcase ventilation valve. it is mandatory to perform updates on all applicable vehicles in dealer inventory prior to retail sale. *js | 05/01/2012 | |
| TB-2028830 | 03/09/2012 | 10043906 | Volkswagen: see document search button for owner letter. update- 17d2 positive crankcase ventilation valve. it is mandatory to perform updates on all applicable vehicles in dealer inventory prior to retail sale. *js | 05/01/2012 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| TB-01-07-70 | 12/18/2007 | 10032806 | Volkswagen: mil on, dtc p0299 stored in ecm fault memory. charge pressure control, negative deviation. the condition may be the result of an abnormal turbocharger recirculationg valve. *pe | 05/26/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 2028829 | 03/13/2012 | 10043912 | Volkswagen: update- 24w2 intake flap motor. perform this update on all applicable vehicles within intake manifold runner control warranty ext (10 years or 120,000 miles (192, 000km), whichever occurs first. *js | 05/01/2012 | |
| 2028829 | 03/13/2012 | 10043912 | Volkswagen: see document searchbutton for owner letter. update- 24w2 intake flap motor. perform this update on all applicable vehicles within intake manifold runner control warranty ext (10 years or 120,000 miles (192, 000km), whichever | 05/01/2012 | |
| TB-01-15-27 | 12/15/2011 | 10043281 | Volkswagen: on certain model vehicles the intake manifold runner position sensor or intake flap motor could be inoperative. *pe | 03/09/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA11002 | VOLKSWAGEN OF AMERICA, INC | 01/26/2011 | 02/17/2012 | Engine Compartment Fire | ||
| In july 2010, the agency opened pe10-027 to investigate allegations of coil on plug (cop) ignition coil fires in my2002-2003 vw passat vehicles.the investigation was upgraded in january 2011 to include all my2001-2007 4-cylinder vw passat, gasoline, turbo-charged vehicles.based on the analysis of vw's response, and including odi's consumer complaints, odi has since identified 135 unique engine fire reports attributable to the cop coils.after further review of the details as contained in each report, odi determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.these cop coil fires were characterized as initiated from within the cop coil circuit located at the top of the engine block and below the plastic engine cover.the fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in odi | ||||||
| EA11002 | VOLKSWAGEN OF AMERICA, INC | 01/26/2011 | Engine Compartment Fire | |||
| Odi has received 14 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 21 complaints of ignition coil failure that did not result in a fire.reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.the vehicles were repaired by replacing the faulty ignition coil(s). some of the complaints indicated that the ignition coils were replaced more than once.the scope of pe10-027 focused on model years (my) 2002-2003 passat vehicles and volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles.however, based on consumer complaints, odi also requested and received data from volkswagen regarding my2006-2007 passat vehicles.the failure report for this engineering analysis contains data for my 2002-2003 and my 2006-2007 vehicles.odi needs to further investigate this issue.to facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an engineering analysis.odi is expanding the scope to include my 2001-2007 passat vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/30/2012 | 104547 | 1 | |
| We purchased our 2007 passat 3.6l 4-motion wagon and had issues with the airbags from day 1 (literally), and had the dealership replace the sensors under both seats within the first three days. within a month, we began having issues with the tire pressure monitoring system. new tires fixed the tpms issue for about a week, then we began having issues again. a year after we bought the car, my wife had an accident (rear-ended someone), and the airbag did not deploy. we had to have the entire front-end repaired - $10,237 worth of repairs. after the repairs were completed, there was so much external noise than there was before the accident. over the next 8 months, we began having issues with the check engine light coming on (and staying on). when the car shut off one day, right in the middle of (busy) traffic, i took it back to the repair shop to have them look at it. they took our 2007 passat to the vw dealership, which made a blanket statement that none of the existing issues were related to the wreck. therefore, the repair shop would not do anything more to fix the car, and since the car was no longer under warranty, the dealership would not cover the repairs either. on october 29, 2012, 14 months after the accident, the check engine light came on again, as it had many times before. however, on october 30, 2012, the engine died completely. we've since discovered that the bearings are completely gone and were told it will cost us $7,000 to replace the engine. but that still doesn't include repairs to the previously existing issues with the tpsm or the airbag. *tr | |||
| 10/30/2012 | 104547 | ||
| We purchased our 2007 passat 3.6l 4-motion wagon and had issues with the airbags from day 1 (literally), and had the dealership replace the sensors under both seats within the first three days. within a month, we began having issues with the tire pressure monitoring system. new tires fixed the tpms issue for about a week, then we began having issues again. a year after we bought the car, my wife had an accident (rear-ended someone), and the airbag did not deploy. we had to have the entire front-end repaired - $10,237 worth of repairs. after the repairs were completed, there was so much external noise than there was before the accident. over the next 8 months, we began having issues with the check engine light coming on (and staying on). when the car shut off one day, right in the middle of (busy) traffic, i took it back to the repair shop to have them look at it. they took our 2007 passat to the vw dealership, which made a blanket statement that none of the existing issues were related to the wreck. therefore, the repair shop would not do anything more to fix the car, and since the car was no longer under warranty, the dealership would not cover the repairs either. on october 29, 2012, 14 months after the accident, the check engine light came on again, as it had many times before. however, on october 30, 2012, the engine died completely. we've since discovered that the bearings are completely gone and were told it will cost us $7,000 to replace the engine. but that still doesn't include repairs to the previously existing issues with the tpsm or the airbag. | |||
| 08/22/2012 | 57235 | 1 | |
| Driving home while stopped at a traffic light my car felt like it jerked forward though my foot was on the brake. i stopped my car briefly to get dinner, took a phone call and decided to leave. i put my car in drive and it would not travel forward. i put it in reverse and it would not respond. i looked at the display which indicated i should depress the brake pedal, i did. the message disappeared but the car would still not travel. i checked the parking brake button, it was on. i depressed that but it would not turn off. everytime i put the car in drive the same depress the brake message. i called the dealership. it was suggested i keep trying to disengage the parking brake. the car thinks the parking brake is on i have never used the parking brake on this car. it came out of the showroom. finally the brake disengaged. my second stop resulted into the same scenario. my fear is that this happen while i am driving. i am taking my car into the dealership in a few hours if it will move in. this car has been ideal up to this event. *tr | |||
| 08/22/2012 | 57235 | ||
| Driving home while stopped at a traffic light my car felt like it jerked forward though my foot was on the brake. i stopped my car briefly to get dinner, took a phone call and decided to leave. i put my car in drive and it would not travel forward. i put it in reverse and it would not respond. i looked at the display which indicated i should depress the brake pedal, i did. the message disappeared but the car would still not travel. i checked the parking brake button, it was on. i depressed that but it would not turn off. everytime i put the car in drive the same depress the brake message. i called the dealership. it was suggested i keep trying to disengage the parking brake. the car thinks the parking brake is on i have never used the parking brake on this car. it came out of the showroom. finally the brake disengaged. my second stop resulted into the same senario. my fear is that this happen while i am driving. i am taking my car into the dealership in a few hours if it will move in. this car has been ideal up to this event. | |||
| ENGINE AND ENGINE COOLING | |||
| 04/11/2011 | 46000 | ||
| I have experienced an engine hesitation (or misfire issue according to the dealership) and loss of power as described in nhtsa action # ea11002. the dealership replaced the spark plugs to try and correct the engine faults. | |||
| 03/25/2011 | 53800 | ||
| False epc and check engine lights. when checked by dealer, they stated there was nothing wrong and only software update was needed. i was concerned that there was a software glitch that will affect the correct functioning of the vehicle. | |||
| 03/07/2011 | 92000 | ||
| Electrical problems from day one - constantly a new light on that never stayed on. driver's airbag issue that vw says is an electrical problem under the driver's seat - a few hundred dollars to fix a few months ago, the check engine light came on and vw charged us to run a diagnostic test that came back with 12 failure codes, the two most severe being intake runner motor and high pressure pump. then, not long after, the car literally shut down on the highway and we could hardly get to the side of the road (mind you no prior warning lights were present). the only one that came on for a split second was the epc (electronic power control) light before the car shut off. the vehicle had to be towed to vw dealer who after investigating the problem, said that the engine was shot. and, i almost forgot to mention that the air hasn't worked for 2 summers. vw claims that this is because a bad compressor was put in the passats. $1800 to fix. these issues are completely unacceptable and we don't think any of the above problems should be our responsibility to pay. vw needs to step up and take responsiblity for their faulty engineering. | |||
| 01/20/2009 | 12000 | 1 | |
| Vehicle low oil pressure alarm came& stop engine alarm, i stopped vehicle, no oil on dipstick, i put in 4 qts, oil, still not full, took to dealer, they said it needs piston rings, i asked about the turbo & internal parts possibly damaged due to oil starvation, they will only replace rings, if anything else fails after the repairs they will repair it as long as it is still under factory warranty, the vehicle has approx 13000 miles, i requested a new engine since the vehicle is new, no help from customer service or dealer, i am afraid i will have to replace the engine after the warranty expires due to some internal parts premature wear due to the oil consumption which was confirmed by vw dealer, approx 1.9 quarts in 662 miles. *tr | |||
| 03/29/2008 | 11434 | ||
| Tl*the contact owns a 2007 volkswagen passat. while approaching a stop, the engine began to rev and the rpm needle increased. the vehicle was in drive and the brake pedal was depressed at the time. the contact placed the vehicle into park and turned off the engine. when he restarted the vehicle, it seemed to operate normally. after a few days, the failure recurred. the dealer stated that the cause of the failure was due to a recall on the engine for unintended acceleration. the vehicle was repaired, but the contact was unsure of what was actually repaired. three weeks after the repairs were made, the failure recurred, the vehicle jerked forward and crashed into the bumper of the preceding vehicle. the dealer was notified and the vehicle has remained there ever since. no repairs have been made yet because the diagnostic results indicate that nothing is wrong with the vehicle. the vin and recall number were unknown. the failure mileage was 11,434. | |||
| 03/01/2007 | 6400 | 4 | 01/07/2007 |
| On start-up, engine trouble lamp comes on, sometimes steady sometimes blinking. if blinking, vehicle misfires, engines shakes violently. submitted to vw, inc.-owned dealership repair facility on 4 occasions for same problem. vehicle has been in repair facility for 15 of the last 30 days. vehicle purchased 01/2007 and to date has been driven 6,500 miles. dealer repair rep says vw cannot identify source of problem, and has no idea when the repair will be completed. dealer denies that any tsb has issued. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 03/21/2008 | 20578 | ||
| A/c was not cooling as normal then the a/c was not cooling at all. the day the a/c system failed i was driving on the highway at the speed of 70 miles per hour and it was raining heavily. all windows to the vehicle fogged to the point where i had no visibility. i pulled over to the emergency lane. i had to wait for the storm to pass to open my windows and be able to see through all windows. i drove the car home and made an appointment with a vw service shop the next day. the shop checked the a/c system for refrigerant and found that it was contaminated. they vaccum/drained the sysytem, refilled it with new refrigerant, and replaced the temperature sensor for the a/c system. the a/c was working as normal for two months then without warning my a/c system was not cooling at all. i took it back the next day to vw service. they found that the a/c compressor shaft was seized to the compressor housing. to repair it they had to replace the compressor, expansion valve, and condenser. they also cleaned to a/c lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.i was without a vehicle for a week. till this day my a/c system is not working properly. for example, i drive the car one day, the a/c works ans normal, and the next day it does not cool at all. it works at random times. to add, the same time my a/c was broken my air bag warning light came on. vw checked it and found that the front passenger side igniter had too much resistance. to fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. then they checked the seat harness and reinstalled the seat. my air bag warning light is on again. moreover, the sunvisors lights didnt work, shift knob was corroded, the rubber seal to the satellight antenna rotted away, and both tail lights on the interior started to burn and look melted. all was replaced under warranty. good for that because i couldnt have been able to pay for all the repair costs. | |||
| 03/21/2008 | 20578 | ||
| Tl-the contact owns a 2007 volkswagon pssat. the contact stated there are many failures on his vehicle. the air bag light continues to illuminate after the vehicle went to the dealer for repair. the driver side sun visor light did not illuminate they had to replace the light. the air condition system had to be repaired several times under the warranty and it has failed again. they had to vacuum and drain the contaminated solvent and the temperature system. all these failure was completed by the dealership. the manufacturer was not contacted in regards to any of the above failure. the failure mileage was 20,578 and the current mileage was 39,000....mw | |||
| 03/21/2008 | 20578 | ||
| A/c was not cooling as normal then the a/c was not cooling at all. the day the a/c system failed i was driving on the highway at the speed of 70 miles per hour and it was raining heavily. all windows to the vehicle fogged to the point where i had no visibility. i pulled over to the emergency lane. i had to wait for the storm to pass to open my windows and be able to see through all windows. i drove the car home and made an appointment with a vw service shop the next day. the shop checked the a/c system for refrigerant and found that it was contaminated. they vaccum/drained the sysytem, refilled it with new refrigerant, and replaced the temperature sensor for the a/c system. the a/c was working as normal for two months then without warning my a/c system was not cooling at all. i took it back the next day to vw service. they found that the a/c compressor shaft was seized to the compressor housing. to repair it they had to replace the compressor, expansion valve, and condenser. they also cleaned to a/c lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.i was without a vehicle for a week. till this day my a/c system is not working properly. for example, i drive the car one day, the a/c works ans normal, and the next day it does not cool at all. it works at random times. to add, the same time my a/c was broken my air bag warning light came on. vw checked it and found that the front passenger side igniter had too much resistance. to fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. then they checked the seat harness and reinstalled the seat. my air bag warning light is on again. moreover, the sunvisors lights didnt work, shift knob was corroded, the rubber seal to the satellight antenna rotted away, and both tail lights on the interior started to burn and look melted. all was replaced under warranty. good for that because i couldnt have been able to pay for all the repair costs. | |||
| 03/21/2008 | 20578 | ||
| Tl-the contact owns a 2007 volkswagon pssat. the contact stated there are many failures on his vehicle. the air bag light continues to illuminate after the vehicle went to the dealer for repair. the driver side sun visor light did not illuminate they had to replace the light. the air condition system had to be repaired several times under the warranty and it has failed again. they had to vacuum and drain the contaminated solvent and the temperature system. all these failure was completed by the dealership. the manufacturer was not contacted in regards to any of the above failure. the failure mileage was 20,578 and the current mileage was 39,000....mw | |||
| 03/21/2008 | 20578 | ||
| A/c was not cooling as normal then the a/c was not cooling at all. the day the a/c system failed i was driving on the highway at the speed of 70 miles per hour and it was raining heavily. all windows to the vehicle fogged to the point where i had no visibility. i pulled over to the emergency lane. i had to wait for the storm to pass to open my windows and be able to see through all windows. i drove the car home and made an appointment with a vw service shop the next day. the shop checked the a/c system for refrigerant and found that it was contaminated. they vaccum/drained the sysytem, refilled it with new refrigerant, and replaced the temperature sensor for the a/c system. the a/c was working as normal for two months then without warning my a/c system was not cooling at all. i took it back the next day to vw service. they found that the a/c compressor shaft was seized to the compressor housing. to repair it they had to replace the compressor, expansion valve, and condenser. they also cleaned to a/c lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.i was without a vehicle for a week. till this day my a/c system is not working properly. for example, i drive the car one day, the a/c works ans normal, and the next day it does not cool at all. it works at random times. to add, the same time my a/c was broken my air bag warning light came on. vw checked it and found that the front passenger side igniter had too much resistance. to fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. then they checked the seat harness and reinstalled the seat. my air bag warning light is on again. moreover, the sunvisors lights didnt work, shift knob was corroded, the rubber seal to the satellight antenna rotted away, and both tail lights on the interior started to burn and look melted. all was replaced under warranty. good for that because i couldnt have been able to pay for all the repair costs. | |||
| 03/21/2008 | 20578 | ||
| Tl-the contact owns a 2007 volkswagon pssat. the contact stated there are many failures on his vehicle. the air bag light continues to illuminate after the vehicle went to the dealer for repair. the driver side sun visor light did not illuminate they had to replace the light. the air condition system had to be repaired several times under the warranty and it has failed again. they had to vacuum and drain the contaminated solvent and the temperature system. all these failure was completed by the dealership. the manufacturer was not contacted in regards to any of the above failure. the failure mileage was 20,578 and the current mileage was 39,000....mw | |||
| 03/21/2008 | 20578 | ||
| A/c was not cooling as normal then the a/c was not cooling at all. the day the a/c system failed i was driving on the highway at the speed of 70 miles per hour and it was raining heavily. all windows to the vehicle fogged to the point where i had no visibility. i pulled over to the emergency lane. i had to wait for the storm to pass to open my windows and be able to see through all windows. i drove the car home and made an appointment with a vw service shop the next day. the shop checked the a/c system for refrigerant and found that it was contaminated. they vaccum/drained the sysytem, refilled it with new refrigerant, and replaced the temperature sensor for the a/c system. the a/c was working as normal for two months then without warning my a/c system was not cooling at all. i took it back the next day to vw service. they found that the a/c compressor shaft was seized to the compressor housing. to repair it they had to replace the compressor, expansion valve, and condenser. they also cleaned to a/c lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.i was without a vehicle for a week. till this day my a/c system is not working properly. for example, i drive the car one day, the a/c works ans normal, and the next day it does not cool at all. it works at random times. to add, the same time my a/c was broken my air bag warning light came on. vw checked it and found that the front passenger side igniter had too much resistance. to fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. then they checked the seat harness and reinstalled the seat. my air bag warning light is on again. moreover, the sunvisors lights didnt work, shift knob was corroded, the rubber seal to the satellight antenna rotted away, and both tail lights on the interior started to burn and look melted. all was replaced under warranty. good for that because i couldnt have been able to pay for all the repair costs. | |||
| 03/21/2008 | 20578 | ||
| Tl-the contact owns a 2007 volkswagon pssat. the contact stated there are many failures on his vehicle. the air bag light continues to illuminate after the vehicle went to the dealer for repair. the driver side sun visor light did not illuminate they had to replace the light. the air condition system had to be repaired several times under the warranty and it has failed again. they had to vacuum and drain the contaminated solvent and the temperature system. all these failure was completed by the dealership. the manufacturer was not contacted in regards to any of the above failure. the failure mileage was 20,578 and the current mileage was 39,000....mw | |||
| 03/21/2008 | 20578 | ||
| A/c was not cooling as normal then the a/c was not cooling at all. the day the a/c system failed i was driving on the highway at the speed of 70 miles per hour and it was raining heavily. all windows to the vehicle fogged to the point where i had no visibility. i pulled over to the emergency lane. i had to wait for the storm to pass to open my windows and be able to see through all windows. i drove the car home and made an appointment with a vw service shop the next day. the shop checked the a/c system for refrigerant and found that it was contaminated. they vaccum/drained the sysytem, refilled it with new refrigerant, and replaced the temperature sensor for the a/c system. the a/c was working as normal for two months then without warning my a/c system was not cooling at all. i took it back the next day to vw service. they found that the a/c compressor shaft was seized to the compressor housing. to repair it they had to replace the compressor, expansion valve, and condenser. they also cleaned to a/c lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.i was without a vehicle for a week. till this day my a/c system is not working properly. for example, i drive the car one day, the a/c works ans normal, and the next day it does not cool at all. it works at random times. to add, the same time my a/c was broken my air bag warning light came on. vw checked it and found that the front passenger side igniter had too much resistance. to fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. then they checked the seat harness and reinstalled the seat. my air bag warning light is on again. moreover, the sunvisors lights didnt work, shift knob was corroded, the rubber seal to the satellight antenna rotted away, and both tail lights on the interior started to burn and look melted. all was replaced under warranty. good for that because i couldnt have been able to pay for all the repair costs. | |||
| 03/21/2008 | 20578 | ||
| Tl-the contact owns a 2007 volkswagon pssat. the contact stated there are many failures on his vehicle. the air bag light continues to illuminate after the vehicle went to the dealer for repair. the driver side sun visor light did not illuminate they had to replace the light. the air condition system had to be repaired several times under the warranty and it has failed again. they had to vacuum and drain the contaminated solvent and the temperature system. all these failure was completed by the dealership. the manufacturer was not contacted in regards to any of the above failure. the failure mileage was 20,578 and the current mileage was 39,000....mw | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/26/2009 | 38000 | ||
| Tl*the contact owns a 2007 volkswagen passat. whenever the contact was driving the vehicle at various speeds it began to lose power and hesitate. the vehicle has not been diagnosed by the dealer and there were no prior warnings. the current and failure mileages were 38,000. | |||
| 01/27/2008 | 18185 | 1 | |
| Two separate incidents. first occurrence 7/12/08., mileage 18,185. oil pump socket broke resulting in complete engine failure while driving. engine was replaced. second occurrence 1/27/09. complete engine failure while driving. currently being replaced. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 08/04/2007 | 900 | 1 | 07/20/2007 |
| The engine stopped without any explanation in the high speed lane ( full tank of gas) while i was driving on i-91. i could not start engine again on freeway. fortunately, we didn't have an accident. aaa and police came there within five minutes and we could get off the freeway by towing. before stopping, the check engine light and epc lights came on. my car is very new. i've just driven my car only for two weeks. the mileage of my car is about 900 miles. *tr | |||