Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| SA-48I5 | 03/10/2011 | 10038592 | Ready | 06/22/2011 | |
| SA-4815 | 02/23/2011 | 10038593 | Ready | 06/22/2011 | |
| SA-48I5 | 03/10/2011 | 10038592 | Volkswagen service campaign: see document search button for owner letter. when trying to start the vehicle there is a long crank or no start condition. 2009-2010 passat. *rm | 06/22/2011 | |
| SA-4815 | 02/23/2011 | 10038593 | Volkswagen service campaign: see document search button for owner letter. when trying to start there may be an extended crank or no start. 2006-2010 passat. *rm | 06/22/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/23/2010 | 34000 | ||
| Problem: heads up display in car says steering column lock defective. car starts up, then stalls and the engine cuts off. this warning is displayed, along with three loud beeps. after this message is displayed, the car will not start up with repeated attempts at inserting the key. tries to start, stalls, tries to start, stalls, etc. sometimes it will start on the second attempt, sometimes i have to wait until the 30th+ attempt. make the car very sporadic in its driving use with whether it will even turn on or not! nothing seems to help this problem. turning the steer wheel during start, depressing the brake, having the parking brake on, etc. it should be noted however that sometimes this problem does not occur at all. i will insert the key and it will start like normal. but then sometimes i will get the error along with multiple failed attempts at starting the engine. planning on taking this car to dealer soon and hope that warranty will cover it. | |||
| 04/04/2009 | 60000 | ||
| 2007 vw passat steering column defected. my key fob to the ignition gets stuck inside the ignition slot. car will not start. sometimes it will start but then immediately die. i have to very slowly push the fob back and forth to finally get the car to start eventually. problem is, there are thousands other 2006-2007 vw passats and jettas that have this issue. it is unsafe. the vw dealer is charging on average $1,400 to replace the defective parts. | |||
| 01/17/2010 | 53200 | 1 | |
| I have a 2007 volkswagen passat and the steering column lock is now defective and the car wont start the car only has 53000 miles and it has only been out of warranty three thousand miles and this is a very costly repair about two thousand quoted by the dealer. dealer also said that they could not fix the problem and that they had seen a few cars with this same problem. *tr | |||
| 08/28/2009 | 1 | ||
| When under 5mph the car will stall or it will not start. it sometimes runs me late for an event due to it will not start. i'm not sure why it does it i've not noticed the pattern yet. the lcd screen will read defective steering column. i've called vw and they will not replace after warranty expires and they want nearly 3k to replace the product of the entire steering column and immobilizer. *tr | |||