Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TB-15-11-04 | 12/22/2011 | 10043276 | Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe | 03/08/2012 | |
| SB-10-11-01 | 02/14/2011 | 10038655 | Ready | 06/24/2011 | |
| SB-10-11-01 | 02/14/2011 | 10038655 | Volkswagen: malfunction light is on and there is noise with the engine running rough. multiple trouble codes possibly stored. all models 2008-2012. *rm | 06/24/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| V201203 | 12/03/2012 | 10050079 | Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js | 01/24/2013 | |
| SB-28E6 | 11/24/2010 | 10037349 | Ready | 05/20/2011 | |
| SB-28E6 | 11/24/2010 | 10037349 | Volkswagen: there is a warranty extension on hard start conditions for customers who had an earlier campaign addressed on their vehicles. *rm | 05/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/30/2013 | 43200 | 1 | |
| I have a vw passat cc 2.0 turbo 2009. i was driving down the highway at 60 miles when suddenly the car under the speed to 30 m. almost i have an accident with other drivers. i went to vw dealer and the problem i had was the ignition coil. the vw warranty did not cover the damage and i have to pay for it being that this is a manufacturing defect of these models of cars. here i am sending you a new york times article where he talks about this situation. http://wheels.blogs.nytimes.com/2011/01/31/ignition-coil-problem-identified-on-nearly-500000-vw-passats/ *tr | |||
| 01/30/2013 | 43200 | ||
| I have a vw passat cc 2.0 turbo 2009. i was driving down the highway at 60 miles when suddenly the car under the speed to 30 m. almost i have an accident with other drivers. i went to vw dealer and the problem i had was the ignition coil. the vw warranty did not cover the damage and i have to pay for it being that this is a manufacturing defect of these models of cars. here i am sending you a new york times article where he talks about this situation. http://wheels.blogs.nytimes.com/2011/01/31/ignition-coil-problem-identified-on-nearly-500000-vw-passats/ | |||
| 11/14/2011 | 40286 | ||
| There are 3 complaints. i have purchased 2 volkswagen passats in 2009. one is working fine except windshield tank leak, and the other one has the leakage and at the same time an engine problem. i would like to recall the other one of which i have registered with vehicle id here followed by the below reasons and requests. 1. windshield tank leakage since there was no accident and it naturally leaked. 2. on the 17th of november 2011, the car suddenly stopped and exhaled black smoke and i could not drive any more. i definitely stopped and called a wreck car and went directly to the dealer. the dealer reported as steering column module problem. (also mentioned about injector ) 3. on the 14th of september 2012, i was on my way to work and quite far away from the company, the car suddenly stopped with the same problem as 2011. i was late for work for sure and it was almost life threatening circumstance because of the environment. i called the wreck car and here is another report from the dealer. customer states vehicle was driving rough, shaking and emitting smoke excessively: smelled of fuel: made it to the dealership and will not start. check and advise. inspected vehicle retrieved p0300 random misfire p0303 cylinder #3 misfire and p0087 for fuel rail. noticed large amounts of white smoke coming from exhaust and strong odor of fuel...) 4. i have power train warranty for 5 years or 60k mile (which will be the first) and the dealer fixed 2 times for free because of the warranty. now even the warranty is being terminated and i have no other ways to secure my safety. followed by the above reasons, i will not be able to drive this car which i have purchased in 2009. when i drive this car, i do not feel safe and even feel life threatening danger while i am driving because those moments in the past were very dangerous. | |||
| 02/22/2012 | 36000 | 1 | |
| Acceleration hesitation for 1-3 seconds when throttle engaged at low speed. *tr | |||
| 02/22/2012 | 36000 | ||
| Acceleration hesitation for 1-3 seconds when throttle engaged at low speed | |||
| ENGINE AND ENGINE COOLING | |||
| 09/25/2010 | 34000 | ||
| Parked car and went into the store to shop and approximately 10 minutes later someone said a car was on fire and that it was a silver vw. my husband went out and found the whole front end engulfed in flames. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/05/2010 | 10430 | ||
| The vehicles motor began making an irregular noise ( sounded like an airplane engine) between 2-3rpms and there was serious vibration through the entire vehicle. the vehicle chugged along at low speeds and the steering was difficult and not that responsive. there was serious vibration through thethe vehicle was left at the service center on friday as it was late in the day. upon returing on monday morning, the technician informed me that the motor mount bolts (two) were missing and the threads for each was completey stripped. the motor was rocking back and forth creating this dreadful noise.the threads were restored using tap and dye set and new bolts were installed. i was informed that sometimes the bolts snap and this is a manufactueres defect. i was told there were other signs of damage and i kind of feel something will be found once my warranty is up as a result of this mishaps. | |||