Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| SA-48I5 | 03/10/2011 | 10038592 | Ready | 06/22/2011 | |
| SA-4815 | 02/23/2011 | 10038593 | Ready | 06/22/2011 | |
| SA-48I5 | 03/10/2011 | 10038592 | Volkswagen service campaign: see document search button for owner letter. when trying to start the vehicle there is a long crank or no start condition. 2009-2010 passat. *rm | 06/22/2011 | |
| SA-4815 | 02/23/2011 | 10038593 | Volkswagen service campaign: see document search button for owner letter. when trying to start there may be an extended crank or no start. 2006-2010 passat. *rm | 06/22/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/19/2010 | 9587 | ||
| Heard a loud whirring noise when the steering wheel was turned left or right when car was stationary - like it needed steering fluid - but it does not use fluid. also having sporadic trouble with the car not starting when the key fob was put into the ignition. vw replaced clock spring, steering rack & pinion, as well as the steering rack 3 times so far. the second time they replaced these parts, they obviously didn't test drive it. cars front tires made loud noise - like i had on snow tires. i brought it back in for steering noise (still) and now the tires, and they had to replace both front tires due to cupping which was caused by incorrect installation of the steering rack. 20,000 miles later i still hear the noise, but now that my car has been escalated by vw, they now claim that this noise is normal. i feel that this is a serious safety issue, and do not feel comfortable driving the car. | |||