Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| TB-80-10-03 | 08/16/2010 | 10035185 | Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe | 02/09/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/19/2010 | 9587 | ||
| Heard a loud whirring noise when the steering wheel was turned left or right when car was stationary - like it needed steering fluid - but it does not use fluid. also having sporadic trouble with the car not starting when the key fob was put into the ignition. vw replaced clock spring, steering rack & pinion, as well as the steering rack 3 times so far. the second time they replaced these parts, they obviously didn't test drive it. cars front tires made loud noise - like i had on snow tires. i brought it back in for steering noise (still) and now the tires, and they had to replace both front tires due to cupping which was caused by incorrect installation of the steering rack. 20,000 miles later i still hear the noise, but now that my car has been escalated by vw, they now claim that this noise is normal. i feel that this is a serious safety issue, and do not feel comfortable driving the car. | |||
| 11/30/2010 | 23101 | ||
| Driving on 267 east virginia in morning parking brake indicator light came then car immediately was unable to accelerate and shut down causing near life ending accident, navigated to side of toll road based on forward motion in car at which time car completely shut off and was unable to start. vehicle was towed to local dealership. at time of pick up ass service manager at vw indicated they are aware this is occurring but have not issued a full recall. while on the side of the road after almost being in a tragic accident car was almost clipped as it looked like i was a lane. requested vehicle buyback vw refused. vw was are of the potential problem but has not informed customers prior to purchase or ongoing. letters for 2009 customers issued. turning over to legal, explore class action | |||
| 05/20/2010 | 16 | ||
| Test drove new vw passat (2010) not understanding the dsg type of trasmission, first drive from a red light had the car jerking a little. thought this was unusual but accepted the car for the performance. after reading about the dsg and double clutch transmission being a smooth transmission. i knew i had an issue with the trans. (very jerky starts from a dead stop after engine got warm) i thought the auto hold switch was stuck in the on position. vw confirmed no problem with that switch. (the rough starts felt like a beginner on a manual drive transmission on a steep hill.). ist round of complantints, vw replaced clutch pack but symptonm would not go away . after many fustrating days hoping the symptom would go away, i pushed vw to fix or buy back the car. finally had vw consultant (an outside mechanic working the regonal area) test and approve the mechatronic unit swap out for it was at fault. vw replaced at 3254 miles. waiting see how long this will last as many blogs have stated this is a growing trend. | |||
| 06/17/2010 | 600 | ||
| Blinding glare problem: i purchased 2010 vw passat komfort 2 weeks ago which has a silver shiny plate around the shifter. when sunshine hits this plate, it radiates lights into driver's eyes. if you happen to look at it, you get blinded for a few seconds like someone pointed the bright flash light into your eyes. i am still keeping the original plastic cover to reduce the brightness but eventually it will peel off. i cannot paint it in a dark color since it would void my warranty. the other part that produce glare is the silver portion of dashboard which is sligtly tilted. when the sun is behind your back and hits a dashboard, the silver part of dashboard reflects on the sideview mirror creating an image that looks like someone put white tape on it. half of the sideview mirror is blocked for a driver's view. third problem is the night glare in the rearview and sideview mirror from the headbeams of the other car behind my car. if the rearview mirror is in a dimmed position, than a dashboard reflection is showing in it. and if you need to look at the sideview mirror, the headbeams light are shooting the extremely bright light straight into the eyes. this dark and bright contrast gets you blinded & disoriented. i am not sure is something wrong with the windows. i consider all of the above design feature very deadly. i am always driving with sun glasses, during a day drive, wtihout them, it would be impossible. i complained to vw customer service & dealership, sent them an e-mail and a few pictures, the case manager did not offer any solution, only excuse that this is a vw design feature & as such they cannot change anything. | |||
| 06/01/2010 | 0 | ||
| I recently purchased a 2010 vw passat which has a chrome bezel around the shifter. the chrome bezel refracts light into the driver | |||