Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS - FRONT ASSEMBLY - POWER ADJUST
TB-72-12-0107/10/201210045579Volkswagen: while driving vehicle or having seat raised or lowered, tolerances between seat bolt frame link pivot points and seat bolt (link screw) creates a squeaking noises. 2011-12 jetta/passat. *pe09/10/2012
TB-72-12-0107/12/2012TB-72-12-01--A10045579Volkswagen: while driving vehicle or having seat raised or lowered, tolerances between seat bolt frame link pivot points and seat bolt (link screw) creates a squeaking noises. 2011-12 jetta/passat. *pe updated 9/12/12. *pe09/10/2012
SA-72D901/24/201210043529Volkswagen: see document search button for owner letter. the tabs, for seat adjustment range fore or aft, on front passenger seat track are missing. visual inspection for missing tabs and installation, by dealers, if tabs are missing fro04/09/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/13/2012135981
 While driving on the highway, made a short stop and both sections of the back seat unlocked and came down/forward. luckily nobody was sitting in them. there was nothing in the trunk that would have set off the unlocking bars. *tr
12/13/201213598
 While driving on the highway, made a short stop and both sections of the back seat unlocked and came down/forward. luckily nobody was sitting in them. there was nothing in the trunk that would have set off the unlocking bars.
12/26/2011
 Recently i drove several new cars (the latest being the 2012 passat) and found one common complaint: the headrest on these cars are tilted forward way too much with no adjustments available. my understanding is that nhtsa requires vehicles headrests to be higher and close to the head to reduce whiplash injuries. how do you improve safety if it's impossible to find a comfortable driving position? the new headrest regulation forces the driver to slouch forward (and looking down) while driving, causing fatugie to set quickly. for me, the only way to find a comfortable position while driving these new cars are by reclining the seat back excessively (so my head don't tilt forward). this, in my opinion, aren't safe since this position reduces the driver's alertness. with the active headrest technology, why can't car manufacturer's set the headrest at a normal angle? in my opinion the new head rest regulation is an easy and lazy way to reduce whiplash injury without proper research (i.e only based on measurements with no regards to driver's comfort).