Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
10/01/20128000
 Tl-the contact owns a 2012 volkswagen passat. the contact stated that when the vehicle was in reverse and the brakes were applied, he would hear a loud squeaking noise. the vehicle was taken to the dealer for diagnosis where they advised him that the noise was a normal occurrence as the temperature dropped. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 8,000. the current mileage was approximately 14,000. kmj
10/01/20128000
 Tl-the contact owns a 2012 volkswagen passat. the contact stated that while the vehicle is in reverse and depressing the brakes he would hear a loud squeaking noise. the vehicle was taken to the dealer for diagnosis. after diagnosis they advised him that the noise was normal as the temperature drops. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 8,000. the current mileage was approximately 14,000. tb
SERVICE BRAKES, HYDRAULIC
04/12/201232
 Our new passat has problem controlling the car while using reverse on a hill. it appears that vw has tied the accelerator and braking function together in a way that the driver may lose control of the vehicle while in reverse. if the brake is pressed, the accelerator is disengaged thus allowing the engine fall to an idle and not develop any thrust. if the driver is using both feet to control the vehicle, left foot on the brake, right foot on the accelerator while depressing the brake, the engine develops no power even if the accelerator is depressed fully. by releasing the brake while the accelerator is depressed fully, the vehicle will lurch at full throttle in reverse in an out of control condition until the driver realizes what is happening and removes their foot from the accelerator. it was fortunate that no one was behind the car when this happened to me or there might have been an injury or even a fatality. it is clear that the vw engineering staff has never tried parallel parking the passat on a hill in san francisco. vw engineers should remove the software code that ties the accelerator and brake function together while in reverse or at least activate it when the speed is greater than 5 miles an hour. if you don