Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/08/2012530
 As i was driving my new 2012 volkswagen passat from my house to my destination, my transmission fluid began to leak out onto the street. i had purchased the car eight days earlier which was a new car from the dealership which only had 2 miles on the car. the amount of miles i had put on the car was 500 miles and the transmission fluid leaked because of a malfunction inside of it. the car was under warranty and they dealership had to put a new transmission into my car because of the old one had defected parts inside.
05/03/20125074
 Scenario: 1. car stationary in garage 2. went to turn on the car in the morning and the car would not start 3. radio and accessories working fine 4. smelt a lot of gasoline and stopped cranking the car 5. large amount of gasoline had spilled on the garage floor actions: 1. tow truck driver would not tow the vehicle as it spilled gasoline when lifted 2. fire department found that the hose from the fuel tank in to the fuel system had come loose 3. fire department suspects that the cable was not assembled properly and could be a manufacturer defect potential faulty part details: 1. hose is black in color 2. hose is tucked inside a black pastic housing 3. fire department observed no damage to the housing on my vehicle 4. fire department heard a distinct click when they pushed the hose in to the fuel system 5. due to #4, fire department suspects that the cable was not assembled properly and could be a manufacturer defect strongly advise volkswagen passat 2012 owners to contact their dealer to get the hose and fuel system assembly checked out and urge nhtsa to open a recall. thank you.
03/15/2012
 I recently purchased a 2012 passat tdi. i really liked the car. however, i have a safety suggestion that may save someone
12/05/20111280
 My 2012 volkswagen passat s has power windows. over the course of the last two or three days of cold temperatures (nights down to 5 degrees f., and daytime highs in range of 25 degrees on 12/3/11; 20 degrees on 12/4, and 15 degrees on 12/5), my power windows have now frozen up, at all four door positions. the motors operate--windows make about a 1/16th inch up or down movement when you try the window switches, but the windows are stuck in the up position. i have called the vw dealer, and they have said there may be some moisture in there. no ice or snow is visible near the windows or the joint where they enter their respective doors. colorado weather conditions of intermittent cold, dry snows have called for brushing off snow on several occasions, and the car has been driven at several intermittent times over the past several days. the neighbors on my block in a residential section of denver have numerous cars which are and have been similarly parked on the same curb in the same weather and conditions-- bmw. nissan(s), toyota(s), infinity, honda, older vw, and none of their cars have had any issue. likewise, my previous car, a 2001 vw passat was regularly parked in the same spot over the years in many similar weather circumstances, without such a failure. i believe this 2012 vw passat, which is all new, and built in a new us plant may have utilized some type of inadequate motor size (too weak to overcome a small amount of frozen moisture?) or poorly designed window rub strips in the door channel that either admit too much moisture down into the window channel, or overreact to any freezing. in any case, having a brand new car that can't or won't allow windows to open is very frustrating, and along mountain and other colorado roads, a crash could end up with the car in river or lake water, in which case, lowering a window may save a life.