Volkswagen Passat Wagon 2009

Model Passat Wagon made in 2009 by Volkswagen got 7 consumer complains, 1 investigation there is 1 recall as well as 29 service bulletins. Consumer complaints with reference, among others things, to electrical system, service brakes, hydraulic and steering. Technical service bulletines regarding child seat, electrical system and engine and engine cooling. The car had one investigation (power train). There was one recall concerning steering . The car has one 2 turbo engine.

Model 2009

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
2 Turbo 4Semiautomatic, 6 gearsF19/28/2223.7/38.5/28.6573Premium2935MIDSIZE STATION WAGONS21-Jul-08

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
08V577000VOLKSWAGEN OF AMERICA, INCfrom 08/15/2008 to 09/23/2008V (Vehicle)13012/05/2008MFRVOLKSWAGEN OF AMERICA, INC11/03/200811/03/2008
Defect SummaryVw is recalling 130 my 2009 passat, passat wagon, and passat cc vehicles. some vehicles may have an electromechanical steering gear control unit that can malfunction due to a damaged capacitor. if this malfunction occurs, the driver's steering input is not properly processed by the system and the vehicle may not respond as the driver intends. this defect can only occur immediately after vehicle start-up when the steering wheel is moved for the first time and at speeds less than 5 mph.
Consequence SummaryDriver attempts to overcome the system during malfunction will cause (1) vibrations in the steering wheel; (2) the steering system motor to turn off; (3) the red steering system malfunction indicator light to illuminate; and (4) audible warnings to chime. a malfunctioning steering system could lead to a crash without warning.
Corrective SummaryDealers will replace the steering gear in the affected vehicles. the recall began on december 5, 2008. owners may contact vw at 1-800-822-8987.
NotesVw recall no. 48j1/p3.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
CHILD SEAT - LATCH CONNECTOR
TB-00-10-0609/30/201010036493Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe03/23/2011
CHILD SEAT - VEHICLE LATCH ANCHOR
TB-00-10-0609/30/201010036493Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe03/23/2011
ELECTRICAL SYSTEM - BATTERY
TB-27-09-0103/06/200910030116Volkswagen: the positive battery cable on passat vehicles with v6 engine may corrode and in individual cases break. as a result, the power supply may be disrupted and e.g. the vehicle cannot be started. *pe08/04/2009
ELECTRICAL SYSTEM - BATTERY - CABLES
SA-97R704/01/201010034370Volkswagen: inspect, and if necessary, replace positive battery cable. vehicles affected by this action may have a positive battery cable that may corrode and, in rare cases, break. if this happens, the power supply may be disrupted and11/08/2010
SB-97P4-Y503/01/200910030449Volkswagen: this is to inform you of the release of a new required vehicle update. check and, if necessary, replace positive battery cable. models passat, passat wagon, passat cc. *pe10/06/2009
TB-27-09-0103/06/200910030116Volkswagen: the positive battery cable on passat vehicles with v6 engine may corrode and in individual cases break. as a result, the power supply may be disrupted and e.g. the vehicle cannot be started. *pe08/04/2009
TB-27+09-0103/06/200910029033Volkswagen: the positive battery cable on vehicles may corrode and in individual cases break. as a result, the power supply may be disrupted and e.g. the vehicle cannot be started. *pe06/12/2009
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
TB-80-10-0308/16/201010035185Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe02/09/2011
ELECTRICAL SYSTEM - SOFTWARE
SB-28E611/24/201010037349Ready05/20/2011
SB-28E611/24/201010037349Volkswagen: there is a warranty extension on hard start conditions for customers who had an earlier campaign addressed on their vehicles. *rm05/20/2011
ENGINE AND ENGINE COOLING - ENGINE
TB-15-11-0412/22/201110043276Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe03/08/2012
SB-10-11-0102/14/201110038655Volkswagen: malfunction light is on and there is noise with the engine running rough. multiple trouble codes possibly stored. all models 2008-2012. *rm06/24/2011
SB-10-11-0102/14/201110038655Ready06/24/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
SB-28E611/24/201010037349Volkswagen: there is a warranty extension on hard start conditions for customers who had an earlier campaign addressed on their vehicles. *rm05/20/2011
SB-28E611/24/201010037349Ready05/20/2011
FUEL SYSTEM, GASOLINE
SB-20-11-0102/04/201110038657Volkswagen: malfunction light is on with two possible fault codes present. this is a fuel pressure concern. *rm06/24/2011
SB-20-11-0102/04/201110038657Ready06/24/2011
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
TB-20-10-0209/16/201010036494Volkswagen: mil on; dtc p0087 and/or p0192 stored in ecm fault memory. one or more of the following codes may be stored in the ecm fault memory-low fuel rail pressure detected; fuel rail pressure sensor circuit low. assistance to properl03/23/2011
POWER TRAIN - AUTOMATIC TRANSMISSION
TB-35-11-0106/06/201110041250Volkswagen: the gear box has a momentarily delay while accelerating. *rm09/21/2011
TB-35-11-0106/06/201110041250Ready09/21/2011
POWER TRAIN - CLUTCH ASSEMBLY
CSC-37E6/S808/01/201010036970Volkswagen service campaign: see document search button for owner letter. in some vehicles it is possible that a bushing inside the mechatronic unit has the potential to wear out prematurely, causing the clutches inside the transmission04/25/2011
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
TSB-45-09-0103/05/200910029084Volkswagen: software parameters in abs module cause unnecessary fault code 02543-0089 vacuum sensor implausible signal. sw programming update corrects the system reaction. *pe06/15/2009
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
SA-481502/23/201110038593Volkswagen service campaign: see document search button for owner letter. when trying to start there may be an extended crank or no start. 2006-2010 passat. *rm06/22/2011
SA-48I503/10/201110038592Volkswagen service campaign: see document search button for owner letter. when trying to start the vehicle there is a long crank or no start condition. 2009-2010 passat. *rm06/22/2011
SA-481502/23/201110038593Ready06/22/2011
SA-48I503/10/201110038592Ready06/22/2011
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008
UNKNOWN OR OTHER
TB-80-10-0308/16/201010035185Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe02/09/2011

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
PE09022VOLKSWAGEN OF AMERICA, INC05/04/200907/09/2009TRANSMISSION FLUID HOSE CHAFE
 On may 4, 2009, the office of defects investigations (odi) opened preliminary evaluation pe09-022 to investigate an owner complaint (odi no. 10260517) alleging contact between the atf cooling line and the radiator fan blades.the complaint indicated that the contact resulted in rapid atf fluid loss which rendered the vehicle undriveable.the incident occurred within the first 50 miles of service. in its response to odi's information request letter for pe09-062, vw indicated that the installation and design of the atf cooling lines are the same for both the regular passat and passat cc models.vw has not changed the design or installation of either the lines or radiator fan since subject vehicle sales began.volkswagen further stated that it is not aware of any other incidents of atf line contact with the radiator fan in the subject vehicles or any similarly equipped vehicles.vw believes that the one incident is an isolated case of improper installation of the transmission fluid lines. odi inspections of several my 2009 passat vehicles did not identify any concerns with atf cooler line routing that could result in contact with the radiator fan blades.considering the very short time in service of the incident vehicle, it is likely any subject vehicles with similarly mis-positioned atf lines wouldhave already failed and been repaired.the absence of additional incidents supports vw's assessment that the single known failure was a random and isolated event. accordingly, this investigation has been closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/23/2009128711
 Failure of key (fob or what ever vw calls it) to start vehicle when inserted in ignition switch. this failure has occurred twice and resulted in ignition switch needing to be replaced by dealer. on the second occurrence the key itself shorted out and would not allow me to open power doors; however, the key would allow me to open the power rear hatch so that i could crawl through car to unlock doors. today the other key started acting up for my wife and would not allow her to unlock doors and she had to crawl through car to unlock doors. the service manager at the dealer has the first faulty key for which he was to get us a replacement and we are waiting on vw to replace faulty key. i do not know if dealership still has faulty ignition switches but the service manager still has my key. the dates of the ignition switch replacements are 01/20/2009 & 09/09/2009. the car was in service less than 15 days before the first ignition switch needed to be replaced. i left my key with the service manager when we picked up the car on 09/13/2009. *tr
SERVICE BRAKES, HYDRAULIC
12/04/200937855
 Engine cold. trans. in either reverse or drive. upon releasing brake car moves too fast. when applying brake nothing happens. after repeatedly applying brake they finally catch has happened at least 5 times. this time they didn't catch and i rearended a pickup waiting at a stop sign. i don't think i failed to apply the brakes properly because i raised my foot off the brake and reapplied them at least twice before impact but that is never-the-less still a possibility. *tr
STEERING
04/22/201239870
 The description of the recall on the 130 earlier passat vehicles was exactly what we had. the steering wheel made a grinding noise when started and the warning light came on. the car was somewhat drivable but w/o any power assist whatsoever. i am a man and could wrestle with it to get the car out of the parking space and over to the local dealer. but my wife would have been stranded. and i fear what may happen if this failure occurred when the vehicle was in motion. there would likely be an accident through no fault of the driver. this had happened to my wife several times but if she shut the engine off and restarted the car, the problem went away. the dealer said they could not duplicate the problem and even sold us a new battery as their machine was showing low voltage codes. the tech even said that may affect the steering, since it has electronics. not sure why in the world we need steering systems that have electrical components. i think that vw has underestimated the number of vehicles that likely were manufactured with this defective part. the repair was an entire new steering rack for the car.

Car dealers selling


StateCityZipNamePhone
ALMontgomery36117Jack Ingram Motors, Inc.277-5700
AZTucson85711Chapman German Autos, L.L.C.748-1000
CAGarden Grove92843County-Wide Rambler, Inc.590-4000
CAHawthorne90504South Bay Motors, LLC5319400
CALong Beach90807Walter Timmons Enterprises, Inc.595-4601
CANapa94559Jenson Motor Center253-9100
CAOAKLAND94612M&M Automotive Group,Inc.8347711
CASan Diego92110City Chevrolet276-6171
CASAN LUIS OBISPO93405Kimball Motor Co543-5752
CASanta Ana92705Commonwealth Euro Auto Group LLC4155810
CASanta Maria93456Community Volkswagen3483221
CASanta Monica90404Volkswagen Santa Monica, Inc.309-8800
CASUNNYVALE94087DDS Enterprises, Inc.7397321
CAVENTURA93003R. E. Barber Ford6426707
CAWALNUT CREEK94596Dirito Brothers Walnut Creek, Inc.
CTDanbury6810Weeks Automobile Corporation7445201
CTOld Saybrook6475Valenti Volkswagen-Suzuki, Inc.3883400
CTSTRATFORD6615Curran Volkswagen, Inc.
DCWashington20016Martens Cars of Washington, Inc.537-3000
FLBradenton34207Jim Boast Dodge, Inc.7558585
FLCoconut Creek33073Gunther Motor Company5903750
FLSanford32708Aristocrat Volkswagen, Inc.365-3300
GAAlpharetta30004GVW, LLC795-3444
GAATLANTA30341Jim Ellis Volkswagen, Inc.770-458-6811
GAMarietta30060Jim Ellis Motors, Inc.
HIHonolulu96813Cutter Motor Cars, Inc.564-9133
IAIowa City52246Autohaus, Ltd.3542550
ILEVANSTON60202Autobarn Motors Ltd.866-7600
ILGLENVIEW60025Jennings Volkswagen, Inc.833-3990
ILSCHAUMBURG60173Fox Valley VW Schaumburg, LLC
ININDIANAPOLIS46240Tom Wood Nissan. Inc.
INLAFAYETTE47903Mike Raisor Pontiac, Inc.4484582
KYLexington40503Don Jacobs Volkswagen260-2601
LAMetairie70003Walker Volkswagen, Inc.
MABRAINTREE2185Quirk Works, Inc.
MANorwood2062Gallery Automotive Group,Inc.
MDLAUREL20724Ourisman of Laurel, Inc.4987400
MESACO4072Saco Auto Holdings - VW, LLC2832900
MIHolland49423Crown Motors II, L.L.C.3930400
MNALBERT LEA56007Dave Syverson, Inc.
MNBURNSVILLE55337Burnsville Volkswagen, Inc.
MNSaint Louis Park55416SLP Motors, LLC377-4100
MNSt. Cloud56301Eich Motor Company, Inc.
NCAsheville28806Power Flo Products, Inc.2324000
NCBurlington27217Maxwell Volkswagen, Inc2272727
NCCARY27511Auto Park Imports, Inc2971640
NCGOLDSBORO27532Frema Motors, Inc.778-1010
NHGreenland3840Seacoast Volkswagen, Inc.4366900
NJSummit7901Douglas Motors Corp.277-3300
NYCICEO13039Drivers Village, Inc.699-2661
NYROCHESTER14623The Dorschel Group321-2403
OHAKRON44302Dave Walter, Inc.4348989
OHcolumbus43213Byers Imports, LLC864-5180
OHCOLUMBUS43228SAI Columbus VWK, LLC465-8989
OHDublin43017Brentlinger Enterprises889-2571
OKOKLAHOMA CITY73122Cable Motors, Inc.787-0433
OKTulsa74145Springfield Imports, LLC
ORBeaverton97005Herzog-Meier Auto Center372-3140
ORCorvallis97330Scoville-Sheppard, Ltd.7531694
ORGLADSTONE97027Armstrong Volkswagen6562924
ORMedford97501Lithia HPI, Inc.
PAChadds Ford19317Garnet Volkswagen, Inc.
PAColmar18915North Penn Imports, Inc.8221361
PADOYLESTOWN18901Saturn of Devon, Inc.348-2900
PAEaston18045Young Volkswagen, Inc.9919100
PALancaster17601Autohaus Lancaster, Inc.299 2801
PALEBANON17042H.A. Boyd, Inc.2739385
PAState College16801Driscoll Automotive Group, LLC237-0368
PAWarrington18976Holbert's, Inc.3431600
PAWexford15090Billco Motors, Inc.940-1000
RIRumford2916Scott Motors, Inc.4385555
SCCOLUMBIA29210Wray Automotive, Inc.9881000
SCGreenville29606Steve White Mtrs. of S.Carolina,Inc288-8300
SCSpartanburg29307Bailey Leasing, Inc.585-2492
TXAUSTIN78767Maund Automotive Group, LP4223336
TXGeorgetown78627Hewlett Volkswagen, LP681-3500
TXLEWISVILLE75067LVW Auto Investors Ltd. Partnership
TXRICHARDSON75080Boardwalk Transportation,L.P.
UTSalt Lake CityStrong Volkswagen, Inc.5962200
VACHARLOTTESVILLE22911Flow Companies of Charlottesville296-4147
VAChesapeaake23320Greenbrier Volkswagen, Inc.4244689
VAFairfax22030Fairfax Imports, Inc.359-4540
VANewport News23612Casey Imports, Inc.5911700
VARoanoke24019Team Motorsport, Inc.362-4800
VASpringfield22150Volkswagen Springfield Inc451-2380
VASTERLING20166Dulles Volkswagen LLC8808000
VAVIENNA22182Stohlman Volkswagen, Inc.893-2990
VAvirginia beach23452Checkered Flag Motor Car Co Inc490-1111
VTSouth Burlington5403BADEA, INC.6581130
WAEverett98204Pignataro Nissan, Inc.348-3141
WASEATTLE98107Carter Motors, Inc.7827474
WIEau Claire54701Fairview Drive Car City, Inc.8301111
WILa Crosse54603Bob Burg Oldsmobile-Cadillac, Inc.7828808
WIMIDDLETON53562MJZ, Inc.8367777
WIMilwaukee53209Concours Motors, Inc.
WIWAUSAU54401Kocourek Wausau Imports, Inc.3590303
WVClarksburg26301Griffith, Inc.6237827