Volkswagen Phaeton 2004
Model Phaeton made in 2004 by Volkswagen got 6 consumer complains as well as 26 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling and power train. Technical service bulletines regarding air bags and child seat. The car has 2 modeles with engines 4.2, guzzler and 6.0, guzzler.
Model 2004
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 4.2, Guzzler | 8 | Semiautomatic, 6 gears | 4 | 15/22/18 | 16.8/28.6/20.6303 | Premium | 1334 | LARGE CARS | |
| 6.0, Guzzler | 12 | Semiautomatic, 5 gears | 4 | 12/19/14 | 13.6/24/16.8944 | Premium | 1714 | LARGE CARS |
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 0401 | 02/02/2004 | 10006080 | After replacement of the passenger occupant detection system (pods), the passenger seat bolster or the airbag control module, fault code 02511 014 - seat occupied recognition control module faulty - appears. *tt | 04/15/2004 | |
| CHILD SEAT - LATCH CONNECTOR | |||||
| TB-00-10-06 | 09/30/2010 | 10036493 | Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe | 03/23/2011 | |
| CHILD SEAT - VEHICLE LATCH ANCHOR | |||||
| TB-00-10-06 | 09/30/2010 | 10036493 | Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe | 03/23/2011 | |
| ELECTRICAL SYSTEM | |||||
| 0506 | 11/15/2005 | 0504 | 10018437 | Intervention load mangement. | 12/22/2005 |
| 0504 | 11/15/2005 | 0506 | 10016492 | Intervention load management. electrical consumer malfunctions, message in mfi alerting driver that electrical consumers are being shut down, vehicle will not start. *tt | 09/14/2005 |
| 0401 | 07/08/2005 | 0504 | 10016039 | Instrument cluster display distortion. *tt | 08/19/2005 |
| 0502 | 01/14/2005 | 10012457 | Diagnostic trouble code (dtc) p1603 (18011) stored in dtc memory. *tt | 03/02/2005 | |
| 0403 | 02/06/2004 | 10006079 | Diagnostic trouble code (dtc) 00317 05 is stored in convenience control module dtc memory. *tt | 04/15/2004 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| SAC-28F3/P1-REV | 08/01/2010 | 10036496 | Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a | 03/23/2011 | |
| 0403 | 11/19/2004 | 10011556 | Ignition key emergency release revision. *tc | 01/26/2005 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 0401 | 09/30/2004 | 10009822 | Ignition/starter switch -e415- deletion of emergency key release feature. *tt | 10/25/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TB-01-12-04 | 02/10/2012 | 10043602 | Volkswagen: gasoline engines have rough idle, have significant loss of power or stalling with reduced performance. *pe | 04/13/2012 | |
| SAC-28F3/P1-REV | 08/01/2010 | 10036496 | Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a | 03/23/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SAC-28F3/P1-REV | 08/01/2010 | 10036496 | Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a | 03/23/2011 | |
| EQUIPMENT - ELECTRICAL | |||||
| 0402 | 02/06/2004 | 10006078 | Vas 5051, vas 5052 guided fault finding (gff) diagnostics, control module communication issues. *tt | 04/15/2004 | |
| EQUIPMENT - OTHER - LABELS | |||||
| VC | 05/01/2005 | 10015584 | Install mercury label on vehicles registered in the states of vermont, maine and connecticut - environmental compliance action circular. *tt | 07/29/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TB-35-11-01 | 06/06/2011 | 10041250 | Ready | 09/21/2011 | |
| TB-35-11-01 | 06/06/2011 | 10041250 | Volkswagen: the gear box has a momentarily delay while accelerating. *rm | 09/21/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0602 | 02/02/2006 | 10019486 | Noise insulation cover (lower), relocating fasteners and re-torque transmission oil pan bolts (bl). *tt | 03/16/2006 | |
| SEATS | |||||
| 0502 | 12/20/2005 | 0505 | 10015089 | Front seat lumbar support squeaking. supersedes 05-01 dated jan 28 2005. *eh front and rear seat, lumbar support squeaking. *tt | 05/19/2005 |
| STRUCTURE - BODY - DOOR | |||||
| 0501 | 04/12/2005 | 10015088 | Rear door sunshade repairing briken handle. *eh | 05/19/2005 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 0407 | 11/09/2004 | 10016008 | Trunk lid harness, installing repair harness *sc | 08/18/2005 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 0406 | 12/08/2004 | 10011909 | Tire pressure monitoring system (tpms), diagnosing. *tt | 02/03/2005 | |
| 0407 | 12/20/2004 | 10011910 | Tire pressure monitoring system, module coding. *tt | 02/03/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/01/1901 | 3 | ||
| 2004 volkswagen phaeton with faulty torque converter. *kb the consumer stated he had to pay for a $3,00 dollar repair on the driver's side fender which was caused by the hesitation of the converter engaging. the consumer stated he experienced problems with the vehicle for three years and never could find out what the problems were caused by. he finally had an independent electronic check done and the problems were as follows; the check engine light was on at all times. the oxygen sensors were replaced, but the light illuminated again. the esp light illuminated after about 10 minutes of driving and the esp switch would not turn off the light. he also complained for years, that when he turned left or right too fast or from a complete stop, the engine would hesitate . the consumer was told that was normal between first and second gears. the internal oil seal failure caused the problems. a service bulletin was issued, but the consumer was never informed of the problem. the right rear upper control arm was replaced. the steering wheel had to be re-aligned. coolant was leaking from the radiator. *jb updated 06/08/10.*jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 01/01/1901 | 3 | ||
| 2004 volkswagen phaeton with faulty torque converter. *kb the consumer stated he had to pay for a $3,00 dollar repair on the driver's side fender which was caused by the hesitation of the converter engaging. the consumer stated he experienced problems with the vehicle for three years and never could find out what the problems were caused by. he finally had an independent electronic check done and the problems were as follows; the check engine light was on at all times. the oxygen sensors were replaced, but the light illuminated again. the esp light illuminated after about 10 minutes of driving and the esp switch would not turn off the light. he also complained for years, that when he turned left or right too fast or from a complete stop, the engine would hesitate . the consumer was told that was normal between first and second gears. the internal oil seal failure caused the problems. a service bulletin was issued, but the consumer was never informed of the problem. the right rear upper control arm was replaced. the steering wheel had to be re-aligned. coolant was leaking from the radiator. *jb updated 06/08/10.*jb | |||
| STEERING | |||
| 01/01/1901 | 3 | ||
| 2004 volkswagen phaeton with faulty torque converter. *kb the consumer stated he had to pay for a $3,00 dollar repair on the driver's side fender which was caused by the hesitation of the converter engaging. the consumer stated he experienced problems with the vehicle for three years and never could find out what the problems were caused by. he finally had an independent electronic check done and the problems were as follows; the check engine light was on at all times. the oxygen sensors were replaced, but the light illuminated again. the esp light illuminated after about 10 minutes of driving and the esp switch would not turn off the light. he also complained for years, that when he turned left or right too fast or from a complete stop, the engine would hesitate . the consumer was told that was normal between first and second gears. the internal oil seal failure caused the problems. a service bulletin was issued, but the consumer was never informed of the problem. the right rear upper control arm was replaced. the steering wheel had to be re-aligned. coolant was leaking from the radiator. *jb updated 06/08/10.*jb | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 08/17/2009 | 80000 | 1 | |
| 2004 vw phaeton trunk wire housing - the sleeve over the wire housing came off and then the plastic tube that covers the wires broke away from the joint that enables the wires to compress back into the trunk lid when it is closed. when having my tires rotated the service department closed the trunk lid but the plastic tube was caught between metal and rear glass shield. the glass broke and was replace. 2 weeks later, while having the 80,000 mile service the technician closed the trunk and again the plastic piece was caught and the rear glass broke. dealer estimate to fix is $1,300 but it seems like a product defect. internet blogs and posting suggest a widespread problem and vw issued a technical bulletin to dealers on how to fix - technical bulletin (tb) number 97-04-07. *tr | |||
| SUSPENSION | |||
| 01/01/1901 | 3 | ||
| 2004 volkswagen phaeton with faulty torque converter. *kb the consumer stated he had to pay for a $3,00 dollar repair on the driver's side fender which was caused by the hesitation of the converter engaging. the consumer stated he experienced problems with the vehicle for three years and never could find out what the problems were caused by. he finally had an independent electronic check done and the problems were as follows; the check engine light was on at all times. the oxygen sensors were replaced, but the light illuminated again. the esp light illuminated after about 10 minutes of driving and the esp switch would not turn off the light. he also complained for years, that when he turned left or right too fast or from a complete stop, the engine would hesitate . the consumer was told that was normal between first and second gears. the internal oil seal failure caused the problems. a service bulletin was issued, but the consumer was never informed of the problem. the right rear upper control arm was replaced. the steering wheel had to be re-aligned. coolant was leaking from the radiator. *jb updated 06/08/10.*jb | |||
| SUSPENSION - FRONT | |||
| 03/01/2009 | 40000 | 1 | |
| Control arm gaskets corroded on all upper and lower control arms leading to metal on metal. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| OH | WILLOUGHBY HILLS | 44092 | FRED-VINCENT VOLKSWAGEN | 440-944-8700 |