Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TB-15-11-04 | 12/22/2011 | 10043276 | Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe | 03/08/2012 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| V201203 | 12/03/2012 | 10050079 | Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js | 01/24/2013 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/21/2012 | 30852 | 1 | |
| Driving down i70 west bound going 70 mph in indiana and engine turned off lost power every light on dash came on and the was a blinking red light in center of dash. some how i made it over to the edge of the road and put it in park. the van would not start. i noticed i was on the white line and wanted to move the van over more, but i could not get the van into neutral. i could feel the every car and truck drive by. i was scared for my life. i was traveling with my wife and 3 children under five on the coldest day of the year. i kept thinking a drunk driver is going to clip us. we lucky to have enterprise pick up my family and i got towed back to the dealership. the only thing the dealer could find was a blown 10 amp fuse for the ecm. they replaced the fuse and drove the van for 200 miles and the said the van drove fine. they don't know what caused the fuse to blow. the only way for them to find out what was wrong was to have it happen again with a computer hooked up. they sent me on my was with a box of 10 amp fuses a week later. i would not expect this from a 2011 with 30000 mile. i don't feel safe in this van, but its not worth anything on a trade in. don't know what to do. *tr | |||
| 12/21/2012 | 30852 | ||
| Driving down i70 west bound going 70 mph in indiana and engine turned off lost power every light on dash came on and the was a blinking red light in center of dash. some how i made it over to the edge of the road and put it in park. the van would not start. i noticed i was on the white line and wanted to move the van over more, but i could not get the van into neutral. i could feel the every car and truck drive by. i was scared for my life. i was traveling with my wife and 3 children under five on the coldest day of the year. i kept thinking a drunk driver is going to clip us. we we lucky to have enterprise pick up my family and i got towed back to the dealership. the only thing the dealer could find was a blown 10 amp fuse for the ecm. they replaced the fuse and drove the van for 200 miles and the said the van drove fine. they don't know what caused the fuse to blow. the only way for them to find out what was wrong was to have it happen again with a computer hooked up. they sent me on my was with a box of 10 amp fuses a week later. i would not expect this from a 2011 with 30000 mile. i don't feel safe in this van, but its not worth anything on a trade in. don't know what to do. | |||
| ENGINE AND ENGINE COOLING | |||
| 09/01/2011 | 2000 | ||
| Tl* the contact owns a 2011 volkswagen routan. the contact stated that the vehicle emitted a squeaking noise when stopping. the vehicle also jerked intermittently. in addition, the front passenger door opened on its own and would not lock automatically. the vehicle was taken to the dealer several times for the failures. the dealer performed a diagnostic test and was unable to diagnose the failure. the dealer stated that the vehicle was performing to specifications. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 2,000 and the current mileage was 7,465. | |||
| 09/01/2011 | 2000 | ||
| Tl-the contact owns a 2011 volkswagen routan. the contact stated that the vehicle emitted a squeaking noise when stopping. the vehicle also jerked intermittently. in addition, the front passenger door opened on its own and would not lock automatically. the vehicle was taken to the dealer several times for the failures. the dealer performed a diagnostic test and was unable to diagnose the failure. the dealer stated that the vehicle was performing to specifications. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 2,000 and the current mileage was 7,465. sm. | |||
| 09/01/2011 | 2000 | ||
| Tl-the contact owns a 2011 volkswagen routan. the contact stated the vehicle made a noise tweeking noise when coming to a stop, and jerk intermittently. the passenger right door opened on its own and would not unlock automatically. the vehicle was taken to the dealer several times for the failures. the dealer performed a diagnostic that was unable to locate a failure code. the dealer state that the vehicle was running according to specifications the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 2,000 and the current mileage was 7,465. li | |||