Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/21/201230852
 Driving down i70 west bound going 70 mph in indiana and engine turned off lost power every light on dash came on and the was a blinking red light in center of dash. some how i made it over to the edge of the road and put it in park. the van would not start. i noticed i was on the white line and wanted to move the van over more, but i could not get the van into neutral. i could feel the every car and truck drive by. i was scared for my life. i was traveling with my wife and 3 children under five on the coldest day of the year. i kept thinking a drunk driver is going to clip us. we we lucky to have enterprise pick up my family and i got towed back to the dealership. the only thing the dealer could find was a blown 10 amp fuse for the ecm. they replaced the fuse and drove the van for 200 miles and the said the van drove fine. they don't know what caused the fuse to blow. the only way for them to find out what was wrong was to have it happen again with a computer hooked up. they sent me on my was with a box of 10 amp fuses a week later. i would not expect this from a 2011 with 30000 mile. i don't feel safe in this van, but its not worth anything on a trade in. don't know what to do.
11/30/2011
 With the rear hatch open there is no cover or safety stop mechanism on the automatic folding rear seats. on several occasions i have accidentally depressed the button and have had the seat crush objects in its path. i am gravely concerned about what would happen if i had my baby seat strapped in while i accidentally depressed the button. would my child be crushed or maimed? based on the items in my trunk, yes. there is absolutely no way to stop the mechanism once it has started and no way to prevent its accidental deployment. i contacted vw and was told that there is no plan to correct this problem.