Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/20/2011 | 11000 | ||
| Power sliding doors can trap child or pets in their path. | |||
| 05/15/2009 | 5000 | ||
| Tl-the contact owns a 2009 volkswagen routan. while the vehicle was parked with the key in the ignition the rear door open and would not close. she turned the vehicle off and restarted it and later the door closed. she stated once her baby hands got caught in the rear door. the child was taken to the doctors and she was advised that they were lucky that it did not take the child's fingers off. the vehicle was taken to the dealer seven times to two different dealers for the failure. once the dealer vacuumed out the channels were the pulleys were to the door. after the dealer did this repair she stated the doors hesitated but do not stay open. the vehicle was taken to a local mechanic because the brakes were grinding and she was advised that the rear drums needs replacing. she also stated that because of this failure the rear rotors needs replacing. she also stated the transmission was hesitating and the seams were separating on the rear portion of the front seats. the vehicle had not been repaired. the contact stated there were 5 recalls for the vehicle and the recall work was performed. the vin was not available. the failure mileage was 5,000 and the current mileage was 26,000. vwb | |||
| 04/14/2010 | 6800 | ||
| The rear tailgate of my 2009 volkswagen routan opened up automatically while the car was in gear and in motion which, according to the owner's manual, it should not do even if the power tailgate button is pressed. this happened while the car was being pulled into the garage which resulted in the rear windshild shattering upon contact with the garage door opening. the car was broght to the local volkswagen dealership the same day and nothing was found in the diagnostics that pointed to a failure of any sort. there were previous electrical issues experienced with the car not reported to the dealer, including with the tailgate, that were not as serious and that corrected themselves after shutting off and restarting the car. | |||