Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| TB-48-11-03 | 12/16/2011 | 10043278 | Volkswagen: certain model year vehicles may experience an increase in steering efforts, there is a leak in power steering at cold start up and/or the steering pump is noisy. *pe | 03/08/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/24/2011 | 46000 | ||
| Engine shutdown-resulting in loss of steering. during nornal driving speed between 15-25 mph, engine shuts down (quits running) during turns (either direction) . male driver of vehicle is retired law enforcement , trained in emergency procedures, during failure it takes extreme effort to maintain physical control of vehicle to bring to a stop. vehicle will not restart when sfifting to neutral while moving, ignition is on when failure occurs. vehicle can be restarted after stopping and placing in park. can reoccur without warning . vehicle has been at volkswagen dealership for a total of three weeks as of this report. first diagnosis is vehicle esc system (trouble code for faulty switch). no result. failed again. second troublke code indicates problem in dash assembly - waiting for parts expect another 6-10 days for repairs to start. additional. writers spouse lost control on 2/24 - into ditch lost a tire. further incidents of engine shutdown over a perion of two weeks during which vehicle has been in dealership for analysis until this last 3 week period. again - during turns . the engine will shut off - no power with lost of steering control- in turns - living in west virginia - it is a serious safety problem. | |||
| 10/23/2009 | 9000 | 1 | 01/01/2009 |
| Tl* the contact owns a 2009 volkswagen routan. while making a right turn at 10 mph the vehicle swerved to the right without effort. the anti-skid warning sensor illuminated on the instrument panel. after repeated brake application he was able to stop the vehicle. the vehicle was towed to an authorized dealer for inspection. the technician stated the failure was contributed to the steering angle sensor. no repairs were made because the part was unavailable. the failure and current mileages were 9,000. updated 12/7/09 *cn updated 12/08/09 | |||
| 08/08/2009 | 1719 | 1 | |
| Driving approximately 25mph when the one month old vehicle just suddenly felt like someone slammed on the brakes. the vehicle came to a halt. the motor was still running. i got in the car again to move it out of the way and the same thing occurred. immediately had it towed to the volkswagen dealership. there it stayed for 13 days. the following problems were repaired/replace: faulty transmission sensor, replaced sensor. also, abs steering angle sensor erratic performance. faulty steering angle sensor. replaced sensor. *tr | |||