Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| TB-58-10-04 | 12/03/2010 | 10037804 | Volkswagen: the power sliding doors are inoperative and need reprogramming. *rm | 06/06/2011 | |
| TB-58-10-03 | 11/01/2010 | 10037357 | Ready | 05/20/2011 | |
| TB-58-10-03 | 11/01/2010 | 10037357 | Volkswagen: power sliding doors are inoperative using any of the switches. there may be trouble codes stored. *rm | 05/20/2011 | |
| TB-58-10-02 | 10/15/2010 | 10035184 | Volkswagen: power sliding doors inoperative. dtc b2271 or b2272 stored in fault memory. the power sliding doors will not open from any of the switches. the doors will work in the manual mode. there may be diagnostic trouble codes (dtc) | 02/09/2011 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| TB-58-10-04 | 12/03/2010 | 10037804 | Volkswagen: the power sliding doors are inoperative and need reprogramming. *rm | 06/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 07/01/2009 | 4000 | 1 | |
| We have had a problem with our volkswagen routan since nearly day one. while parked on any type of surface, (hill, or flat, down hill, or up hill). on occasion the door while opening or closing will re-close or not open. this has been very dangerous when you have a 4 year old get in the door before door has come to complete rest. the child gets in as the door opens, and the door closes back on him as it couldn't open properly. we have had it checked by vw on several occasions but was not resolved. there is something seriously wrong with these doors. *tr | |||
| 07/01/2009 | 4000 | ||
| We have had a problem with our volkswagen routan since nearly day one. while parked on any type of surface, (hill, or flat, down hill, or up hill). on occasion the door while opening or closing will re-close or not open. this has been very dangerous when you have a 4 year old get in the door before door has come to complete rest. the child gets in as the door opens, and the door closes back on him as it couldn't open properly. we have had it checked by vw on several occations but was not resolved. there is something seriously wrong with these doors. | |||
| 06/18/2009 | 150 | ||
| Tl- the contact owns a 2009 volkswagen routan. while attempting to close the rear passenger side door, the contact noticed that the door would immediately reopen after being closed. the vehicle was taken to the dealer where the door chain and an unspecified electrical component was replaced. however the contact continued to experience the failure. the failure mileage was 150 and the current mileage was 30,000. kmj | |||
| 07/12/2009 | 100 | ||
| During the first month of purchase of my 2009 vw routan i expierenced problems with the rear sliding doors. at firsrt it was getting them to open an close an went to the point of the door trying to open while car was in motion. i have had the car in for multiple problems like i have gone through 26qrts of oil in the last 9 months an they have supposedly fixed it 4 times now . the rear sliding doors are a whole other issue, i have had the car in for this issue atleast 12-15 times an 5-6 of those times was during the first year of ownership. my most recent time of having it in the vw service dept was about 6 wks ago an nothing was resolved after it being there for a week. i did not know of the lemon law or i would have talked to a lawyer then. there has to be something that someone can do to help consumers with this vehicle. i cant keep worrying about the door opening while my children are in the car an i am driving the dealership an vw customer care have been made well aware of the issues an have done nothing but tell me to bring it to the service dept where nothing is done. | |||
| 06/18/2009 | 150 | ||
| Tl- the contact owns a 2009 volkswagen routan. while attempting to close the rear passenger side door, the contact noticed that the door would immediately reopen after being closed. the vehicle was taken to the dealer where the door chain and an unspecified electrical component was replaced. however the contact continued to experience the failure. the failure mileage was 150 and the current mileage was 30,000. kmj | |||
| 07/12/2009 | 100 | ||
| During the first month of purchase of my 2009 vw routan i expierenced problems with the rear sliding doors. at firsrt it was getting them to open an close an went to the point of the door trying to open while car was in motion. i have had the car in for multiple problems like i have gone through 26qrts of oil in the last 9 months an they have supposedly fixed it 4 times now . the rear sliding doors are a whole other issue, i have had the car in for this issue atleast 12-15 times an 5-6 of those times was during the first year of ownership. my most recent time of having it in the vw service dept was about 6 wks ago an nothing was resolved after it being there for a week. i did not know of the lemon law or i would have talked to a lawyer then. there has to be something that someone can do to help consumers with this vehicle. i cant keep worrying about the door opening while my children are in the car an i am driving the dealership an vw customer care have been made well aware of the issues an have done nothing but tell me to bring it to the service dept where nothing is done. | |||
| 06/18/2009 | 150 | ||
| Tl- the contact owns a 2009 volkswagen routan. when attempting to close the rear passenger side door the contact noticed that the door would immediately open after being closed. the vehicle was taken to the dealer where the door chain and a electrical component were replaced. however the contact is still experiencing the failure.the current mileage was 150, the failure mielage was 30,000. bml | |||
| 07/12/2009 | 100 | ||
| During the first month of purchase of my 2009 vw routan i expierenced problems with the rear sliding doors. at firsrt it was getting them to open an close an went to the point of the door trying to open while car was in motion. i have had the car in for multiple problems like i have gone through 26qrts of oil in the last 9 months an they have supposedly fixed it 4 times now . the rear sliding doors are a whole other issue, i have had the car in for this issue atleast 12-15 times an 5-6 of those times was during the first year of ownership. my most recent time of having it in the vw service dept was about 6 wks ago an nothing was resolved after it being there for a week. i did not know of the lemon law or i would have talked to a lawyer then. there has to be something that someone can do to help consumers with this vehicle. i cant keep worrying about the door opening while my children are in the car an i am driving the dealership an vw customer care have been made well aware of the issues an have done nothing but tell me to bring it to the service dept where nothing is done. | |||
| 06/18/2009 | 150 | ||
| Tl- the contact owns a 2009 volkswagen routan. when attempting to close the rear passenger side door the contact noticed that the door would immediately open after being closed. the vehicle was taken to the dealer where the door chain and a electrical component were replaced. however the contact is still experiencing the failure.the current mileage was 150, the failure mielage was 30,000. bml | |||
| 07/12/2009 | 100 | ||
| During the first month of purchase of my 2009 vw routan i expierenced problems with the rear sliding doors. at firsrt it was getting them to open an close an went to the point of the door trying to open while car was in motion. i have had the car in for multiple problems like i have gone through 26qrts of oil in the last 9 months an they have supposedly fixed it 4 times now . the rear sliding doors are a whole other issue, i have had the car in for this issue atleast 12-15 times an 5-6 of those times was during the first year of ownership. my most recent time of having it in the vw service dept was about 6 wks ago an nothing was resolved after it being there for a week. i did not know of the lemon law or i would have talked to a lawyer then. there has to be something that someone can do to help consumers with this vehicle. i cant keep worrying about the door opening while my children are in the car an i am driving the dealership an vw customer care have been made well aware of the issues an have done nothing but tell me to bring it to the service dept where nothing is done. | |||
| 01/20/2011 | 11000 | ||
| Power sliding doors can trap child or pets in their path. | |||
| STRUCTURE - BODY - DOOR | |||
| 08/13/2012 | 50750 | 1 | |
| Took 2009 vw routan to local dealership in 2010 due to safety recall on sliding doors (faulty wire harness). passenger side door was fitted with tie wrap. driver side door was inspected but no work was performed. this week, door stopped working on driver's side. took it to the dealer on wednesday and was told it would cost $383 to repair wire harness. called vw customer care to explain problem. was told that case would be started. waiting to hear about solution. vehicle was supposed to be finished on thursday. now being told it will be monday. we were given a loaner vehicle for the weekend. *tr | |||
| 05/04/2010 | 1000 | ||
| Tl* the contact owns a 2009 volkswagen routan. the contact stated that the electrical sliding door would not function correctly. the sensor failed and her childs fingers and part of his body were jammed in the door. the dealer advised there were no failures in the vehicle and when contacting the manufacturer, they confirmed there were no failures within the vehicle. the failure mileage was 1,000 and the current mileage was 11,000. | |||