Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 02/02/2013 | 84000 | 1 | |
| While putting air in my tires, the valve stem broke off of the tire while trying to remove the cap off of the stem and the tire deflated almost instantly. after looking at the broken valve stem, it appears like the cap and stem became corroded and was completely welded together. i still have this cap that broke off if it is needed for an investigation. *tr | |||
| 02/02/2013 | 84000 | ||
| While putting air in my tires, the valve stem broke off of the tire while trying to remove the cap off of the stem and the tire deflated almost instantly. after looking at the broken valve stem, it appears like the cap and stem became corroded and was completely welded together. i still have this cap that broke off if it is needed for an investigation. | |||
| 01/10/2012 | 76000 | ||
| In january of 2012 we started to notice a noise coming from the wheels of our vehicle. we at first thought it might be a chunk of snow caught in the wheel well but when we arrived home there was nothing there. over the next couple of days the noise got significantly louder to be point you could not even hear the radio when it was turned on. i took it to a local shop where i was told both my front wheel bearings were bad and would need to be replace the rear wheel bearings would need to be replace soon also as they were going back as well. the technician was going to check with vw on an extended warranty of the assembly as they are the same ones that were given an extended warranty by the chrysler group because of poor makeup. vw stated that they are aware of the issue but is not honoring the same extended warranty. the letter on fill from chrysler is csc-10037659-4297. this is a youtube video that i found with the same issue as my vehicle; http://www.youtube.com/watch?v=hqrsfmlkmre | |||
| 06/20/2012 | 104000 | ||
| While driving on the i-94 in sheboygan, wi, my tire pressure light went on. i stopped at a valvoline tire and lube to have the tires looked at as my rear tire was almost flat. the person was unable to fill the tire with air because the valve stem was pushed completely into the tire and there was no way to fill the tire. at closer inspection all four tire valve stems and sensor assemblies were corroded to the point that they would all need to be replaced immediately. vw stated that this is not a warranty or recall issue and that it would cost over $200 each with labor. i was told by the technician that if the stem would have completely broke while driving down the road it would have lost pressure right away and could have cause an accident. | |||
| 01/10/2012 | 76000 | ||
| In january of 2012 we started to notice a noise coming from the wheels of our vehicle. we at first thought it might be a chunk of snow caught in the wheel well but when we arrived home there was nothing there. over the next couple of days the noise got significantly louder to be point you could not even hear the radio when it was turned on. i took it to a local shop where i was told both my front wheel bearings were bad and would need to be replace the rear wheel bearings would need to be replace soon also as they were going back as well. the technician was going to check with vw on an extended warranty of the assembly as they are the same ones that were given an extended warranty by the chrysler group because of poor makeup. vw stated that they are aware of the issue but is not honoring the same extended warranty. the letter on fill from chrysler is csc-10037659-4297. this is a youtube video that i found with the same issue as my vehicle; http://www.youtube.com/watch?v=hqrsfmlkmre | |||
| 06/20/2012 | 104000 | ||
| While driving on the i-94 in sheboygan, wi, my tire pressure light went on. i stopped at a valvoline tire and lube to have the tires looked at as my rear tire was almost flat. the person was unable to fill the tire with air because the valve stem was pushed completely into the tire and there was no way to fill the tire. at closer inspection all four tire valve stems and sensor assemblies were corroded to the point that they would all need to be replaced immediately. vw stated that this is not a warranty or recall issue and that it would cost over $200 each with labor. i was told by the technician that if the stem would have completely broke while driving down the road it would have lost pressure right away and could have cause an accident. | |||
| 01/10/2012 | 76000 | ||
| In january of 2012 we started to notice a noise coming from the wheels of our vehicle. we at first thought it might be a chunk of snow caught in the wheel well but when we arrived home there was nothing there. over the next couple of days the noise got significantly louder to be point you could not even hear the radio when it was turned on. i took it to a local shop where i was told both my front wheel bearings were bad and would need to be replace the rear wheel bearings would need to be replace soon also as they were going back as well. the technician was going to check with vw on an extended warranty of the assembly as they are the same ones that were given an extended warranty by the chrysler group because of poor makeup. vw stated that they are aware of the issue but is not honoring the same extended warranty. the letter on fill from chrysler is csc-10037659-4297. this is a youtube video that i found with the same issue as my vehicle; http://www.youtube.com/watch?v=hqrsfmlkmre | |||
| 06/20/2012 | 104000 | ||
| While driving on the i-94 in sheboygan, wi, my tire pressure light went on. i stopped at a valvoline tire and lube to have the tires looked at as my rear tire was almost flat. the person was unable to fill the tire with air because the valve stem was pushed completely into the tire and there was no way to fill the tire. at closer inspection all four tire valve stems and sensor assemblies were corroded to the point that they would all need to be replaced immediately. vw stated that this is not a warranty or recall issue and that it would cost over $200 each with labor. i was told by the technician that if the stem would have completely broke while driving down the road it would have lost pressure right away and could have cause an accident. | |||
| 01/10/2012 | 76000 | ||
| In january of 2012 we started to notice a noise coming from the wheels of our vehicle. we at first thought it might be a chunk of snow caught in the wheel well but when we arrived home there was nothing there. over the next couple of days the noise got significantly louder to be point you could not even hear the radio when it was turned on. i took it to a local shop where i was told both my front wheel bearings were bad and would need to be replace the rear wheel bearings would need to be replace soon also as they were going back as well. the technician was going to check with vw on an extended warranty of the assembly as they are the same ones that were given an extended warranty by the chrysler group because of poor makeup. vw stated that they are aware of the issue but is not honoring the same extended warranty. the letter on fill from chrysler is csc-10037659-4297. this is a youtube video that i found with the same issue as my vehicle; http://www.youtube.com/watch?v=hqrsfmlkmre | |||
| 06/20/2012 | 104000 | ||
| While driving on the i-94 in sheboygan, wi, my tire pressure light went on. i stopped at a valvoline tire and lube to have the tires looked at as my rear tire was almost flat. the person was unable to fill the tire with air because the valve stem was pushed completely into the tire and there was no way to fill the tire. at closer inspection all four tire valve stems and sensor assemblies were corroded to the point that they would all need to be replaced immediately. vw stated that this is not a warranty or recall issue and that it would cost over $200 each with labor. i was told by the technician that if the stem would have completely broke while driving down the road it would have lost pressure right away and could have cause an accident. | |||
| 04/01/2012 | 65000 | ||
| Tl* the contact owns a 2009 volkswagen routan. the contact stated the tire pressure monitor failed due to corrosion. the vehicle was taken to a local mechanic who stated the failure was caused by the tps system valve stem nut which was corroded. the contact also stated that the drivers rear tire blew out due to the nut corrosion. the vehicle was repaired. the tire pressure valves were replaced. the failure mileage was 65,000 and the current mileage was 74,000. | |||
| 04/01/2012 | 65000 | ||
| Tl- the contact owns a 2009 volkswagen routan. the contact stated the tire pressure monitor failed due to corrosion. the vehicle was taken to a local mechanic who stated the failure was caused by the tps system valve stem nut which was corroded. the contact also stated that the drivers rear tire blew out due to the nut corrosion. the vehicle was repaired. the tire pressure valves were replaced. the failure mileage was 65,000 and the current mileage was 74,000. rvk | |||
| 04/01/2012 | 65000 | ||
| Tl-the contact owns a 2009 volkswagen routan. the contact stated the tire pressure monitor failed due to corrosion the vehicle was taken to the local mechanic. the failure was locate tps system valve stem nut was corroded. the contact state that the driver rear tire blew due to the nut corrosion. the vehicle was repaired. the tire pressure valves were replaced. the failure mileage was 65,000 and the current mileage was 74,000. li | |||
| 03/16/2011 | 31000 | ||
| Two tires have blown out on my routan due to corroded valve stems. the first time, on 3/16/11, i had just pulled into a parking lot when i heard a loud noise and felt my tire go flat. belle tire told me that the valve stem had corroded and popped off, essentially blowing out my tire. stupidly, i didn't think anything of it. the second time happened on 12/31/11. my 19-year-old daughter was driving the routan on an expressway where the speed limit is 70 mph.. she said she heard a loud noise, and then the car started veering. she managed to keep control of the routan and get it over to the side of the road, where the tire was flat and shredded. again, belle tire told us that the valve stem had corroded and fell off, blowing out the tire. a third valve stem and nut on the routan is cracked and corroded. they also told us that general motors and ford have switched to rubber valve stems because of this problem. contacted vw. they looked at the car. the will not fix the problem. this car is an accident waiting to happen. | |||
| 04/08/2011 | 20000 | ||
| While trying to check the tire pressure, the valve stems broke off on two of the tires (one in the front, one in the rear) causing the tires to deflate completely within 10 seconds. had this occurred while driving the vehicle, this incident would likely have rendered the vehicle uncontrollable with potentially serious consequences to the health and safety of passengers and others. the dealer will replace the valves but has advised me that this issue is not covered by warranty. since my vehicle is probably not the only one affected i will try to carry this to a higher level through my dealership. | |||