Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 08V235000 | VOLKSWAGEN OF AMERICA, INC | from 12/28/2007 to 04/17/2008 | V (Vehicle) | 6579 | 05/30/2008 | MFR | VOLKSWAGEN OF AMERICA, INC | 05/28/2008 | 05/28/2008 | |||||||
| Defect Summary | Volkswagen is recalling 4,079 my 2008 passat and 2,500 my 2009 tiguan passenger vehicles equipped with 2.0t fsi ulev ii engines. these vehicles have an engine control module (ecm) containing software that may not properly control engine idle with the air conditioning turned on. in rare cases, the ecm may unexpectedly increase engine rpm. | |||||||||||||||
| Consequence Summary | An engine surge caused by an unexpected increase in engine rpm may surprise the vehicle operator and can result in a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect and update the ecm software free of charge. the recall began on may 30, 2008. owners may contact volkswagen at 1-800-893-5298. | |||||||||||||||
| Notes | Volkswagen recall no. 24m9/r7.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| TB-17-09-01 | 04/01/2009 | 10030371 | Volkswagen: due to change in coolant and engine oil part numbers check/replace oil cooler. on some vehicles with 2.0i tfsi engine leaks on the oil cooler can occur because of a production fault. *pe | 09/25/2009 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| TB-17-09-01 | 04/01/2009 | 10030371 | Volkswagen: due to change in coolant and engine oil part numbers check/replace oil cooler. on some vehicles with 2.0i tfsi engine leaks on the oil cooler can occur because of a production fault. *pe | 09/25/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TB-15-11-04 | 12/22/2011 | 10043276 | Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe | 03/08/2012 | |
| SB-10-11-01 | 02/14/2011 | 10038655 | Volkswagen: malfunction light is on and there is noise with the engine running rough. multiple trouble codes possibly stored. all models 2008-2012. *rm | 06/24/2011 | |
| SB-10-11-01 | 02/14/2011 | 10038655 | Ready | 06/24/2011 | |
| TB-17-09-01 | 04/01/2009 | 10030371 | Volkswagen: due to change in coolant and engine oil part numbers check/replace oil cooler. on some vehicles with 2.0i tfsi engine leaks on the oil cooler can occur because of a production fault. *pe | 09/25/2009 | |
| 97-08-04 | 10/01/2008 | 10027685 | Volkswagen: engine can not be switched off. intermittently. dtc 00576 may be stored in ecm fault memory. after removing the key from the ignition, the engine may sporadically continue to run. *pe | 01/30/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| V201203 | 12/03/2012 | 10050079 | Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js | 01/24/2013 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/01/2011 | 30000 | ||
| Tl- the contact owns a 2009 volkswagen tiguan. while traveling 5 mph, the contact noticed that the vehicle would not properly accelerate and begun to surge forward. the vehicle was shut off by the contact and would not restart. prior to the surging, the contact noticed that the check engine light was illuminated on the instrument panel. the vehicle was taken to the dealer where the engine was replaced, however the contact was not informed what caused the engine failure. two months after the repair, the contact was examining the vehicle and noticed that the main fuse box was melted. the vehicle was taken to the dealer where the fuse box was repaired. the current mileage was 50,000 and the failure mileage was 30,000. the vin was not available. kmj | |||
| 04/01/2011 | 30000 | ||
| Tl- the contact owns a 2009 volkswagen tiguan. while traveling 5 mph the contact noticed that the vehicle would not properly accelerate and had begun to surge forward. the vehicle was shut off by the contact and would not restart. prior to the surging the contact noticed that the check engine light had appeared on the dashboard. the vehicle was taken to the dealership where the engine was replaced, however the contact was not informed what caused the engine failure. 2 months after the repair the contact was examining the vehicle and noticed that the main fuse box had began to melt. the vehicle was taken to the dealership where the fuse box was repaired. the current mileage is 50000 and the failure mileage was 30000. bml | |||
| 10/10/2011 | 24000 | ||
| I own a 2009 vw tiguan. the car burst into flames this morning after the check engine light went on while my pregnant wife was driving the car this morning. the car has been maintained by vw and had roughly 22,000 miles on it. i bought the car from evanston autobarn vw in 2010 and serviced it at fletcher jones vw of chicago. i filed an insurance claim this morning and contacted both vw dealerships and your 24 hour help line. vw has been zero help to us. everyone said to call my insurance company. this is not an insurance issue. there was no collision. this car simply burst into flames while being driven. chicago police department and fire department was involved and the report # is ht535806. | |||
| 01/10/2011 | 36100 | ||
| I am the owner of a 2009 vw tiguan. on several occassions as i am coasting downhill the car begins to accelerates eventhough i am continuously pressing the brakes. as i am, pressing the brake that car begins to idle up instead of down and the engine grinds. | |||
| 02/19/2010 | 18000 | 1 | |
| My mother has a 2009 volkswagen tiguan and the car burns an excessive amounts of oil every 5,000 miles. vw requires the car to be serviced for an oil change by 10,000 miles but at the 8000 mile mark my mom's vw tiguan had lost almost 2 1/2 quarts of oil. for a new car this is way too much oil to be burned. this is unsafe to the environment, and for a brand new car i have a feeling these cars will not last long. i had to fill my moms car with one quart of oil after the dip stick was showing no oil at all after 8,000 miles and the dip stick barely started showing some oil on low. if i were to leave it for the rest 2,000 miles like volkswagen dealers recommend my motor would seize up. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/07/2010 | 5250 | ||
| Ecm failure which causes vehicle to travel a maximum of 15mph. engine runs rough and will not restart for a minute after you turn off ignition. dash board lights come on, and information center indicates engine fault - workshop | |||