Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/29/2012410001
 First, this exact same scenario also happened in october 2010. the first incident occurred when i was driving the vehicle, and now this time, when my husband was driving the vehicle. both of us, each have 30+ years of driving experience and neither of us have ever been involved in a crash or experienced this type of loss of control in a vehicle, ever. both incidents occurred while turning a corner at approximately 5 to 15 mph in approximately 1- 3 inches of new snow. the car slid with total loss of steering and brakes, smashing into the curb, breaking the axle, control arm, steering knuckle, etc... there was no control whatsover. this was not ice. this has never ever happened before with any other vehicle we have ever driven. the car did not correct itself even when the steering wheel was released. we believe there is a deficiency in the esp monitoring system. the esp system totally failed while turning. the esp sensors did not detect the situation and did not react at all independent of the driver. the esp system did not use the vehicle's braking system to steer the vehicle back on track. the esp did not initiate any braking intervention at all. it was like all systems just totally malfunctioned. horrible. someone is going to be seriously hurt. i am thankful another vehicle or person was in the area. *tr
12/29/201241000
 First, this exact same scenario also happened in october 2010. the first incident occurred when i was driving the vehicle, and now this time, when my husband was driving the vehicle. both of us, each have 30+ years of driving experience and neither of us have ever been involved in a crash or experienced this type of loss of control in a vehicle, ever. both incidents occurred while turning a corner at approximately 5 to 15 mph in approximately 1- 3 inches of new snow. the car slid with total loss of steering and brakes, smashing into the curb, breaking the axle, control arm, steering knuckle, etc... there was no control whatsover. this was not ice. this has never ever happened before with any other vehicle we have ever driven. the car did not correct itself even when the steering wheel was released. we believe there is a deficiency in the esp monitoring system. the esp system totally failed while turning. the esp sensors did not detect the situation and did not react at all independent of the driver. the esp system did not use the vehicle's braking system to steer the vehicle back on track. the esp did not initiate any braking intervention at all. it was like all systems just totally malfunctioned. horrible. someone is going to be seriously hurt. i am thankful another vehicle or person was in the area.
11/25/201040000
 Several recurrences of power steering issues in adverse or cold weather conditions. complete loss of steering, power steering failure warning light. now i get constant and loud grinding noise during operation of all steering functions.
05/19/201025355
 I own a vw 2009 tiguan (this is a split year and mine is the older version purchased in 2008). on 5/19/10 i brought it to the dealership because i was having trouble with the steering wheel. ii noticed it was steering differently a week or so prior to this date. i thought i might be imagining this until one day when i left from work and was on my way home the car lost control of the steering altogether (complete loss) for under 2 seconds. i was like oh my god what, and then before i knew it i was under under control again. then again the next day i was on the highway and the steering became very hard to steer. almost like older cars who have the fluid run out of them (this car i would find out has a steering harness and i believe no fluid). the steering wheel icon came on my dash board, it was very hard to steer. it ended up at the dealership and was considered unsafe to drive, they loaned me a rental and they immediately figured out that it was the steering harness. this part took a long time to come in, i received the car back on 6/7/10.
10/06/20108200
 Vw 2009 tiguan steering failed on october 3rd, locked solid, was in a parking lot. vw towed the car to the dealer and they said it was the wiring harness. got the car back october october 5th. wife drove it to az the next day and the steering froze while she was driving it. she managed to pull over.