Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
TB-80-10-0308/16/201010035185Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe02/09/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
03/31/2012
 I went to take my child to gymastics in the morning. when i turned on to the street that the gym is off of, my check engine light came on. less then 10th of a mile later i parked. we were early so i called the local vw dealer to schedule an appointment to have this checked out and get in a little early for my scheduled maintenance. we then got out of the car and entered the gym. within 10 minutes of being inside the gym, a man came in the building and started asking who's suv was outside because it smoking. i ran out side to see my vehicle engulfed in flames. the fire depatment had to come to put out the fire. its completely destroyed.
05/02/201140217
 This is a separate incident (i just filled a complaint odi 10401437. same vw tiguain. the weekend of 4/30/11 and 5/1/11 i was driving on the highway and my automatic transmission was acting weird. i was watching the tachometer and it wanted to red line, it was skipping gears, and at times wanted to stall out. this was very, very scary. if i went to pass somebody the vehicle would skip gears and not accelerate properly, at times it would cauch the correct gear and want to red line (7,000 rpms) i would have to take my foot off the gas to get it to switch to the correct gear. i pulled over to a rest stop and put it in park, it was idoling under 800 rpms and wanted to stall out. i shut it off for about 5 minutes and turned it on, in reverse it was idoling under 800 rpms and wanted to stall i gave it gas and drove it home. i brought the car immediately to the dealership on 5/2/11 they had the car for the day and told me they could not replicate the behavior of the vehicle and to come pick it up, now they called me at 4:35 pm they closed at 5:00 pm. i was so upset i said lets take a ride with an ase certified mechanic, now, something is wrong with this vehicle. i was very, very scared the weekend prior to this, so i was speaking loudly on the phone and basically throwing a fit because i knew the vehicle was not safe to drive! so i get to the dealership, the ase certified mechanic was present when i arrived, i had been crying because i was so scared to drive the vehicle. the mechanic asked me if he could take it home i said absolutely, and the dealership set up a rental for me free of charge. i guess when they spoke to me over the phone and saw me in person they were convinced i was not making this up. the next day they replaced 2 fuel injectors and explained to me it was not the transmission. the following weekend i thought it still was not corrected, brought it in again and told it was not malfunctioning.