Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
04/01/201130000
 Tl* the contact owns a 2009 volkswagen tiguan. while traveling 5 mph, the contact noticed that the vehicle would not properly accelerate and begun to surge forward. the vehicle was shut off by the contact and would not restart. prior to the surging, the contact noticed that the check engine light was illuminated on the instrument panel. the vehicle was taken to the dealer where the engine was replaced, however the contact was not informed what caused the engine failure. two months after the repair, the contact was examining the vehicle and noticed that the main fuse box was melted. the vehicle was taken to the dealer where the fuse box was repaired. the current mileage was 50,000 and the failure mileage was 30,000. the vin was not available. k
06/11/200825
 Tl*the contact has a 2009 volkswagon tiguan with a vehicle speed control issue. while driving up a hill between 35 and 45 mph, the vehicle speed control malfunctions. the contact stated that the failure also occurs when the air or heat control lever is 4 or higher. the failure has occurred 16 times since the vehicle was purchased in august 2008. the vin was not available. the failure mileage was 25.
08/16/20095001
 I have been experiencing sudden, unexpected and very scary surges with my 2009 vw tiguan. it has been back to the dealer three times for recall work on this problem. the problem has not been solved. vw thinks it is a software problem. i believe it is a hardware problem. i found it interesting to read about similar problems being experienced by toyota owners. i read about this on the abc website which is where i learned about your connection to the problem. the surge in my tiguan has nothing to do with floor mats. i believe that if vw and toyota compared notes on all parts in the surging cars they may find a common denominator which is causing the problem and perhaps we can save some lives. 16 deaths so far - unacceptable. the surges are very very frightening. *tr