Volkswagen Touareg 2 2009

Model Touareg 2 made in 2009 by Volkswagen got 5 consumer complains as well as 8 service bulletins. Consumer complaints with reference to steering. . Technical service bulletines regarding child seat and engine and engine cooling.

Model 2009

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
CHILD SEAT - LATCH CONNECTOR
TB-00-10-0609/30/201010036493Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe03/23/2011
CHILD SEAT - VEHICLE LATCH ANCHOR
TB-00-10-0609/30/201010036493Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe03/23/2011
ENGINE AND ENGINE COOLING - ENGINE
TB-15-11-0412/22/201110043276Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe03/08/2012
SB-10-11-0102/14/201110038655Ready06/24/2011
SB-10-11-0102/14/201110038655Volkswagen: malfunction light is on and there is noise with the engine running rough. multiple trouble codes possibly stored. all models 2008-2012. *rm06/24/2011
POWER TRAIN - AUTOMATIC TRANSMISSION
TB-35-11-0106/06/201110041250Ready09/21/2011
TB-35-11-0106/06/201110041250Volkswagen: the gear box has a momentarily delay while accelerating. *rm09/21/2011
POWER TRAIN - CLUTCH ASSEMBLY
CSC-37E6/S808/01/201010036970Volkswagen service campaign: see document search button for owner letter. in some vehicles it is possible that a bushing inside the mechatronic unit has the potential to wear out prematurely, causing the clutches inside the transmission04/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/12/201010365
 Subject vehicle is a 2009 volkswagen touareg 2 equipped with 3.6l gasoline engine, automatic transmission and all-wheel drive. usa version. hydraulic power steering system emits abnormal growling and groaning noises when ambient outside air temperatures climb above 85f. steering input resistance increases substantially beyond normal when power steering system is emitting the subject noises. abnormal vibration is transmitted to the steering wheel in interior of vehicle when the power steering system is emitting the abnormal noises. first occurrence of this problem was noticed on oct 10, 2010. volkswagen dealer in gilbert, az inspected the subject vehicle on oct 14, 2010 and deemed the noise to be normal but replaced the idler pulley on oct 14, 2010. volkswagen dealer in north scottsdale, az inspected and replaced the power steering pump under warranty on jun 28, 2011. problem persisted. volkswagen regional service technician/representative inspected vehicle on jul 20, 2011 and confirmed abnormal noise originating from power steering system. no follow up or contact from volkswagen to date. numerous other volkswagen touareg owners are reporting the same problem as evidenced by this specific thread on the club touareg.com online forum - http://www.clubtouareg.com/forums/f62/power-steering-noise-intermittent-41443.html. as reported by other touareg owners experiencing the same problem in the usa and the uk, volkswagen dealer service departments are mostly inclined to report the problem to complaining owners as not reproducible or normal. volkswagen has yet to introduce a fix for the problem. substantially increased steering input required during failure periods could create a safety hazard.