Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| VQ | 09/01/2004 | 10009746 | A rubber part can rub against the power steering and/or transmission fluid lines located behind the radiator grille. this rubbing can lead to corrosion of the lines and possibly even a fluid leak. *tt | 10/19/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/03/2012 | 114940 | ||
| Tl* the contact owns a 2004 volkswagen touareg. the contact stated that he took the vehicle to the dealer for regular service when he was advised that the brakes needed replacing. the contact was also advised that the bolts to the calipers were fractured along with the steering links, which would also need replacing. the dealer repaired the brake disk, calipers, brake lining, bolts and the steering knuckles. the manufacturer was contacted and they advised him that the vehicle was no longer covered under warranty. the failure mileage was approximately 114,940. the current mileage was approximately 115,000. the vin was unavailable. | |||
| 10/03/2012 | 114940 | ||
| Tl-the contact owns a 2004 volkswagen touareg. the contact stated that he took the vehicle to the dealer for regular service when he was advised that the brakes needed replacing. the contact was also advised that the bolts to the calipers were fractured along with the steering links, which would also need replacing. the dealer repaired the brake disk, calipers, brake lining, bolts and the steering knuckles. the manufacturer was contacted and they advised him that the vehicle was no longer covered under warranty. the failure mileage was approximately 114,940. the current mileage was approximately 115,000. the vin was unavailable. kmj | |||
| 10/03/2012 | 114940 | ||
| Tl-the contact owns a 2004 volkswagen touareg. the contact stated that he took his vehicle into the dealer for regular service. during the service he was advised that he needed to have his brakes changed. after the contact confirmed the service he was later contacted that the bolts to the calipers were fractured along with the steering links. the dealer repaired the brake disk, calipers, brake lining, bolts and the steering knuckles. the manufacturer was contacted and they advised him that the vehicle was no longer under the warranty. the failure mileage was approximately 114,940. the current mileage was approximately 115,000. the vin was unavailable. tb | |||
| 02/17/2012 | 100000 | 1 | |
| I went to start the car in my driveway and a red warning icon appeared on the instrument panel. i looked it up in the owners manual which stated the icon indicated a steering system failure. further, the ignition key then stuck in the ignition switch/lock and could not be removed. as a result the truck's transmission gear selector could not be taken out of the park detent. this resulted in my not being able to get the truck to a position where a tow truck could access the car until the snow melted two months later. the vw authorized repair center diagnosed the problem as a failure in the steering column. further, they stated that this is a common failure mode for this model and they believed a recall or campaign was imminent. this is a serious design flaw. if it had failed while being driven the results could have been catastrophic. also vw markets this truck as suitable for off road travel in remote places, if it failed while i was in a remote area, i could have been stranded and placed in grave peril since i would not been able to roll the truck to an area suitable for recovery or flat tow it if necessary. *tr | |||
| 02/17/2012 | 100000 | ||
| I went to start the car in my driveway and a red warning icon appeared on the instrument panel. i looked it up in the owners manual which stated the icon indicated a steering system failure. further, the ignition key then stuck in the ignition switch/lock and could not be removed. as a result the truck's transmission gear selector could not be taken out of the park detent. this resulted in my not being able to get the truck to a position where a tow truck could access the car until the snow melted two months later. the vw authorized repair center diagnosed the problem as a failure in the steering column. further, they stated that this is a common failure mode for this model and they believed a recall or campaign was imminent. this is a serious design flaw. if it had failed while being driven the results could have been catastrophic. also vw markets this truck as suitable for off road travel in remote places, if it failed while i was in a remote area, i could have been stranded and placed in grave peril since i would not been able to roll the truck to an area suitable for recovery or flat tow it if necessary. | |||
| 01/22/2010 | 19549 | 1 | |
| Unexpected and sudden electrical malfunction of the steering column lock causing the vehicle to shut down, unable to start or move shifter lever out of gear. *tr | |||
| 10/10/2005 | 3 | 10/10/2005 | |
| Alignment on 2004 vw touareg is horrible. taken back at least 3 times and it has never been fixed. tires are now shot because of the alignment problems. computer keeps beeping that there is a flat tire when the air pressure is fine when checked. taken in at least 3 times and it still has not been fixed. speakers rattle as if they are blown....also....never been fixed. *jb | |||
| 03/22/2004 | 150 | 6 | 02/28/2004 |
| Since i purchased a 2004 vw touareg on 2/28/04 i have had various problems with it. the most severe is the front end allignment and brakes. i have had a total of 6 front end allignments since i purchased the vehicule. it is in the shop right now and they can not correct it. this is a an extreme hazard at higher speeds since the suv pulls hard to the right. i was told by the mechanic that worked on my vehicule that he set the allignment to factor specs and it still pulls to the right. i took it to tire kingdom twice and they did the same and did a high speed balance on the tires as well and it still pulls to the right. also volkwagon of america put out circular vwa-04-12 stating that there is a factory problem with front end allignments on certin vin numbers on the touareg. vw will not acknowledge that there is a problem. i also have trouble with the breaks making loud noise and wearing out fast. now they are telling me that the rotors are bad. i have complained about the brakes and nothing was done. also there is condensation on the windshield from the air conditioning and they did have a recall on this, but the trouble still exsists. | |||
| 03/15/2004 | 50 | 02/28/2004 | |
| I have recently purchased a 2004 volkswagen tuareg without driving the vehicle off the parking lot i took it straight to the service manager because the vehicle felt like it was pulling hard to the right. i was informed that it was necessary to put 800 plus miles on the vehicle before they would align the front end. after putting the required miles on the vehicle it was taken back to the dealership with the expectation of an alignment. i picked the car up that afternoon and i was told by the service manager that this car was properly aligned and that it was verified by two individuals who drove to car. this vehicle has a propensity to rapidly pull off the road with almost any kind of crown. the steeper the crown the more radical it wants to pull. this is either a bogus service manager or the volkswagen touareg has serious problems that prevent it from tracking down the road in a straight line. i have had bmws, porsches, gmc yukons and pickup trucks that stay on the road 100 percent better than this vehicle. i would greatly appreciate some feedback from other owners who may be experiencing the same problem. it will only be a matter of time before this vehicle veers off a road and takes out a telephone pole. this is either an alignment problem or a designed flaw. sincerely, henry moseley | |||