Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| 2014628 | 05/03/2007 | 10021960 | Door, front or rear inner release handle remains in open position when exiting the vehicle. *kb | 06/27/2007 | |
| 0502 | 06/10/2005 | 10015395 | Exterior door handle sticks in the opened position after door is opened. *tt | 07/15/2005 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/09/2004 | 18 | 07/11/2004 | |
| I took delivery of my 2004 vw touareg on 7-11-04. by 9-9-04 it was having problems. it has been in 6 times for electrical problems, 3 times for the ac, 3 times for the battery, and 1-2 times for other things. tomorrow, i will be taking it in again for further a/c problems, brakes that catch on their own while in drive, intermittent faulty triggering of tire pressure monitoring system, and a hole that i discovered only day in the fire blanket under the hood. apparently the engine heat has been burning a hole in it and has burned away a hole right through the blanket to the hood itself, but not through the hood yet. this car has meant time lost from work and an inordinate amount of time spent in the shop and paying for rental cars. this car is a fire and safety hazard. fairfax county consumer protection (roy seger) had contacted vw as this car falls under the lemon law. vw responded that they would not comply, stating that they had fixed the battery. their response failed to account for the multitude of other problems...and now this. i have never felt so powerless. is there anything you can do to help?? *nm | |||
| 01/28/2006 | 5000 | 2 | |
| Twice in 18 months the entire front grill of our 2004 volkswagen touraeg has flown off the car, crashed into the windshield, and then bounced off the top of the car into oncoming traffic. in both cases the motorist, and in one case motorcyclist had to swerve to avoid being hit. the first time it happened was in summer 2004. we had it repaired and vw assured us it was a freak incident, but it occurred again last saturday. both times it occurred when driving at highway speed, but certainly not excessively. it happened once when i was driving, and once to my husband. there was no warning at all. the grill did not appear to be loose or making any rattling noises. we feel very lucky that serious injury was avoided, but are concerned that this is a recurring defect that will sooner or later lead to injury or death to the people driving behind us in particular. *nm | |||
| 1 | |||
| While traveling with sun roof open vibration inside of vehicle hurt consumer's ears.*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 10/22/2005 | 100 | 09/30/2004 | |
| Our 2004 vw touareg v-8 has the following problems despite five trips to the dealer: i) hesitation during acceleration; ii) pulls hard to the right; and iii) shifts roughly at low speeds. past problems include: iv) the latch on the rear door broke, such that it came crashing down on my wife's head; v) the rear seat belt latch wouldn't work; vi) the car shuddered badly when you tried to make a turn at low speeds (e.g., while parking) and vii) the flat tire indicator went on even though the tire was neither flat nor low. we have an arbitration scheduled for 11/9/05 under california's lemon law. *nm | |||