Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| TB-01-11-29 | 12/21/2011 | 10043280 | Volkswagen: certain model year vehicles experience tire rubbing or binding of drivetrain at low speed and the instrument cluster light would be on or flashing. *pe | 03/09/2012 | |
| 0501 | 07/01/2005 | 10016040 | Dissatisfaction with length of tread life / ware rate of oe tire application. *tt | 08/19/2005 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 44 08 01 | 03/12/2008 | 10024626 | Tire pressure monitoring system (tpms), diagnosing. *nj | 04/29/2008 | |
| 2010617 | 03/22/2007 | 10021429 | Tire pressure monitoring system (tpms). *kb | 04/25/2007 | |
| 0402 | 02/13/2006 | 0601 | 10019460 | Tire pressure monitoring system displays error in instrument cluster. *tt | 03/15/2006 |
| 0403 | 11/08/2005 | 0504 | 10018996 | Tire pressure system, warning light is on. *ak | 01/30/2006 |
| 0405 | 12/08/2004 | 10011908 | Tire pressure monitoring system (tpms), diagnosing. *tt | 02/03/2005 | |
| 0404 | 06/29/2004 | 10008092 | Tire pressure monitoring system, module coding. *mj | 07/21/2004 | |
| 0402 | 05/20/2004 | 10007682 | Tire pressure monitoring system, antenna update. *tt | 07/08/2004 | |
| 0302 | 05/20/2004 | 0403 | 10003930 | Tire pressure monitoring system, warning light is on. *tt | 11/06/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 07/28/2008 | 44000 | 1 | |
| Multiple engine light failures for over 4 years. engine light came on and engine shut down immediately while wife was on the freeway. very dangerous...essentially no warning. have replaced wiring harness in the vehicle and have had it in the shop for electrical issues many times. unsafe handling and acceleration...car jumps forward at stops while it is downshifting. think the transmission, tires and brakes should be tested. think you will find they are defective. engine blew up at 44,000 miles. very dangerous car..and you will find other touaregs with similar issues. should be recalled. *tr | |||
| 02/10/2007 | 31000 | 3 | 07/28/2005 |
| Tl*- the contact stated that while driving the 2004 volkswagen torgue with 31000 failure mileage at any rate of speed the tps monitoring system light turned on, and staysed on until the vehicle was restarted a couple of times. also, the vehicle pulled to the front passenger side and was wearing out the tires and brakes on that side. *ak | |||
| 04/01/2006 | 1 | ||
| Tires keep getting worn out. *nm | |||
| 01/28/2006 | 1 | ||
| Alignment: since its purchase the car was not properly aligned. i took it to the dealer several times, at the 5,000 miles, 10,000 miles, and 20,000 miles services. it was not fixed at all. the repair sheet stated that car was fixed to the manufacturer's standards. at the 20,000 miles service i requested the car to repaired before i take it back. the dealer told me that due to the uneven tires there was no way for them to repair the alignment, and that the only way to fix it properly was to replace the tires first. i replaced the tires and brought the car back. the dealer had the car in the shop for three days the first time. when i tested the car after the first time it was not fixed. i took it back and had a dispute with the technician. when other technicians tested the car the dealer decided to keep for repair. the car was at the shop for two days. when it was finally done, the car had the same problem. computer system: lights and signals periodically stop working. gas sensor periodically stops working for days. cd player. periodically skips and does not work. transmission: periodic jerking when shifting to lower speeds. screeching sound comes from the front right side after 20 -30 minutes of driving. tires were worn out after 10,000 miles.*ak | |||
| 01/01/1901 | 16000 | 3 | |
| Consumers vehicle is experiencing erratic shifting. when accelerating from a stop car will hesitate and jerk. *ts this problem seems to only occure whil the transmission is in lower gears. the vehicle has been taken to the deler at least three times but they have not been able to locate or fix the problem. the consuemr has also contacted tehe manufcature but they provided no assistance. the tire have excessive wear at only 16000 miles. *nm | |||
| 09/21/2005 | 20800 | 05/16/2004 | |
| Dunlop grandtrack 8000 255x60x17 tires are worn to the wear line (all4) after 20955 miles. tires are on 2004 vw. tires were inspected and show no problems other than wear. dunlop will not replace, vw has not replaced tires. tires on a $42k vehicle should last longer than 21,000 miles. replacement is est at $1154.00 | |||
| 08/07/2005 | 6 | 10/13/2003 | |
| I am having trouble with my vw touareg v6. since then i have had numerous visits to the dealer for failures in design. footlight would not shut off when the car was off due to trunk door latch being broken at time of purchase. tires were wearing faster than normal and the alignment was bad. i was given new tires, however, when i asked if this could happen again, i was told yes and they were unsure what vw would do in the future. tire pressure light goes on and off at any time. i was told this was a malfunction that happens when you have numerous computer options. it came on after a tire rotation and oil change and the dealer said don't worry, it will reset itself and go off.radio has mysteriously stopped working for 24 hours at a time. car has actually been dead on two occasions and has left me stranded. i was told by the dealer that the battery in the touareg can't support the car and the computer modules. i was told there was nothing that could be done about this as the battery was fully charged. i was told this was a mistake by vw and i would have to live with it. i was also told to not drive in the city as this makes the problem much worse. i was told that they aren't sure how that happened, but simply resetting the car made it return. cd player would not work,car was reset. i find this car to be the biggest joke ever made. i unfortunately am over the mileage for the lemon law in maine (i have 27,000miles on the car). i really think things are getting worse in my car the longer i have the thing. my biggest concern with the car is that there is a possibility it could stop working at any moment. i feel i should not have to carry a self jumping system in a practically brand new $34,000 car. i was also told by my dealership when i stated i was thinking of selling the car, that they didn't blame me as they had heard a lot of people say that about the touareg. yeah, i feel really safe with this car. i think it is time someone do something about this car and vw. *nm | |||
| 06/21/2005 | 2 | 02/28/2004 | |
| Dt: vw touareg 2004. the contact states that the air bag sensor is on; this means the air bags are disabled. the air bags have been repaired once, but it happened again. the vehicle will be taken in to a service dealer today. also, at 9,000 miles all four tires had to be replaced. the service dealer stated that it was unusual wear from the vehicle, and to contact the tire manufacturer. *ak *sc | |||
| 04/25/2005 | 8000 | 1 | 04/03/2004 |
| Concerns regarding the perrelli tire equipment on the 2004.*mr...the tires on this vehicle were much too soft for the weight of this vehicle. the tires wore out in less than 8000 miles. this created a dangerous situation on the roadways not onlly for this vehicle but for other vehicles as wellvolkswagagen's policy is to replace two tires, forcing consumers to pay for the other tires. *ak | |||
| 02/01/2005 | 11000 | 1 | |
| Tires on suv does not support the weight of the vehicle. *bf the consumers 2004 vw toureg needed new tires at 11000 miles. the tires the vehicle came with were dunlop 255/60r17 106h. the consumer stated that the book gives an example of an 18 inch tire stating that consumers should make sure the tire supports the weight of the vehicle. *tc *jb | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 05/28/2010 | 45000 | ||
| I have a 2004 touareg and have been having tranmission issues hard shifts, bucking and hard downshifts. i have taken this to the vw dealer and they say there is nothing wrong with the transmission. it is very very dangerious when access the highway and in several cases it shifts so hard that it knocks it's self out and you have to pull off the highway until resets to 4th gear from 6th. i now have to shift manually. i have this issue daily and i know this is a wide spread issue. | |||
| 12/05/2008 | 38200 | 1 | 01/20/2004 |
| Tl*the contact owns a 2004 volkswagen touareg. while driving approximately 55 mph on normal road conditions, the flat tire caution warning indicator illuminated on the instrument panel. the vehicle continued to travel three to four miles when the emergency flat tire warning indicator illuminated on the instrument panel. the driver pulled over to the side of the road, but did not notice any flat tires. the warning indicators remained illuminated until the engine was turned off. the vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was related to a faulty manufacturer design. there was no repair available. the technician was unable to disengage the tire pressure module to avoid the false warnings displayed on the instrument panel. the failure mileage was 38,200 and current mileage was 40,083. updated 3/19/09 *cn updated 03/23/09. *jb | |||
| 07/15/2006 | 1 | ||
| I have had my 2004 vw touareg since june 2006 and have had problem after problem with the vehicle. the catalytic converter went out within 6 weeks of buying the car, the drive shaft had to be replaced, the air conditioning compressor had to be replaced, the brakes have had to be replaced and i am getting another check brake pads error again, the tire monitoring system continually tells me i have a flat, the radio amplifier was making a loud cracking so the dealership replaced a fuse and blew the 2 back speakers (which they would not fix, hewlett vw in georgetown, texas), the auto differential is going out. there seems to be no end in sight for repairs. *tr | |||
| 11/23/2008 | 34300 | 1 | |
| The tire pressure monitoring system will periodically display various warning messages indicating a flat tire. tire pressure has always been normal (unchanged from prior tare), and visual inspection of the tire including soap test has always been normal. dealer has been unable to fix the problem, citing inability to replicate it. *tr | |||
| 11/06/2008 | 1 | ||
| For months i listened to defective tire warnings and check tire pressure warnings - all to no avail - everything was fine. finally, a light came on - tire pressure monitor system fault. i took it in the vacaville vw, and they determined it was the tpms module (not the sensor). i have an extended warranty and was first told that the module was a covered component, while the sensor was not. i left it there for the appropriate repairs on a thursday (11-6-08). on friday, i was informed that the repairs had been made, but when test driving the vehicle, the check engine light came on. after checking...they find the coil is bad. vacaville vw replaces the coil and it is ready for pickup on tuesday, 11-11-08. i pick the vehicle up on wednesday and two days later, the tire pressure monitor system fault light comes on again. it is now at vacaville vw and i am waiting to find out what is wrong now. *tr | |||
| 07/28/2008 | 44000 | 1 | |
| Multiple engine light failures for over 4 years. engine light came on and engine shut down immediately while wife was on the freeway. very dangerous...essentially no warning. have replaced wiring harness in the vehicle and have had it in the shop for electrical issues many times. unsafe handling and acceleration...car jumps forward at stops while it is downshifting. think the transmission, tires and brakes should be tested. think you will find they are defective. engine blew up at 44,000 miles. very dangerous car..and you will find other touaregs with similar issues. should be recalled. *tr | |||
| 07/28/2005 | 100 | 10 | 07/28/2005 |
| Tl*the contact owns a 2004 volkswagen touareg. the warning tone of the tire pressure monitoring system sounds intermittently. in addition, the headlights failed, and the vehicle pulled to the right sporadically and without warning. the dealer was unable to diagnose the cause of failure. the contact possessed the repair invoices. the failure mileage began at 100. *ak the consumer stated the failures continue, she has had multiple problems with this vehicle brake rotors replace at 15,000 miles, brake pads had to be replaced at 18,000 miles, two tires replace at 16,000 miles, tps lights continue to go on and off been fixed, four new tires at 30,000 miles. the consumer states that there have been 9 recalls and tps lights still in failure. update 05/04/07*tr | |||
| 07/19/2006 | 76000 | 2 | 12/01/2003 |
| Dt*: the contact stated while driving the vehicle the passenger side or driver's side headlight darkened. there were no warning indicators or dashboard lights illuminated to indicate there was a failure with the headlight(s). eventually, the other headlight darkened. the only way the lights would illuminate again is by restarted the ignition. the dealership replaced a computer chip, changed the bulbs and other unknown repairs were made, however the problem still persists. updated 8/14/2006 - the tire warning light illuminated. the dealer replaced the control unit. *nm | |||
| 06/02/2006 | 19880 | 4 | 11/03/2003 |
| Volkswagen 2004 touareg sport utility 4d has serious alignment problems resulting in premature tire wear on all 4 tires! front 2 tires are down to metal showing with only 19,880 miles. car has been in for all scheduled services and rotations. almost lost control of car while driving! also, pre-mature wear of front & back brakes & pads due to the alignment/tire problems! condensation on front windshield that defogger does not remove. fuel injection recall that on service bulletin stated it could result in a fire if not fixed! tire pressure monitoring system failure, esp failure, computer software failure! *nm | |||
| 09/09/2004 | 18 | 07/11/2004 | |
| I took delivery of my 2004 vw touareg on 7-11-04. by 9-9-04 it was having problems. it has been in 6 times for electrical problems, 3 times for the ac, 3 times for the battery, and 1-2 times for other things. tomorrow, i will be taking it in again for further a/c problems, brakes that catch on their own while in drive, intermittent faulty triggering of tire pressure monitoring system, and a hole that i discovered only day in the fire blanket under the hood. apparently the engine heat has been burning a hole in it and has burned away a hole right through the blanket to the hood itself, but not through the hood yet. this car has meant time lost from work and an inordinate amount of time spent in the shop and paying for rental cars. this car is a fire and safety hazard. fairfax county consumer protection (roy seger) had contacted vw as this car falls under the lemon law. vw responded that they would not comply, stating that they had fixed the battery. their response failed to account for the multitude of other problems...and now this. i have never felt so powerless. is there anything you can do to help?? *nm | |||
| 04/18/2005 | 3 | 03/01/2005 | |
| 2004 volkswagen touareg loss power own 3 occasions at 780 miles. windshield wipers did not work in the intermittent mode, tire pressuring monitoring system malfunctioned. *ts ***no answer required*** the tire pressuring monitoring system was giving a false reading as if there was a problem with the tires. *jb | |||
| 10/22/2005 | 100 | 09/30/2004 | |
| Our 2004 vw touareg v-8 has the following problems despite five trips to the dealer: i) hesitation during acceleration; ii) pulls hard to the right; and iii) shifts roughly at low speeds. past problems include: iv) the latch on the rear door broke, such that it came crashing down on my wife's head; v) the rear seat belt latch wouldn't work; vi) the car shuddered badly when you tried to make a turn at low speeds (e.g., while parking) and vii) the flat tire indicator went on even though the tire was neither flat nor low. we have an arbitration scheduled for 11/9/05 under california's lemon law. *nm | |||
| 05/11/2004 | 45 | 6 | 05/11/2004 |
| Dt: the contact stated there was a problem with the tire pressure monitoring system. it gave incorrect readings. the warning indicator light stayed on. the contact took the vehicle to the dealership six times. the tire pressure has been checked, and the monitor has been reset. the dealership has been unable to correct the problem. *ak | |||
| 08/01/2005 | 5 | 11/03/2003 | |
| Tire pressure monitoring system failure (tpms) no events led to failure, system just disappeared from car...tells me i have a flat tire when i don't....tires losing pressure now and alignment is off for a second time after being serviced, tires wearing incorrectly and at a fast rate...there is a serious problem here that need to be investigated with vw before another ford/tire situation/death happens to all of us now vw touareg owners. (2004 vw touareg v6 owner: brand new!)*jb | |||
| 12/23/2004 | 2000 | 7 | 08/31/2004 |
| My 2004 touareg with less than 5000 miles has been in for servicing 7 times. the brakes have been worked on and looked at three times. they still squeal but the problem has lessened. of more concern are the safety issues that have affected me. i have been locked out of my vehicle twice, each time with a different resolution. updated software was the latest fix. my airbag fault light is now on. another software resolution is on the way. i have no confidence in the quality or safety of this vehicle or when the next issue will arise. volkswagen told me my car was not problematic and i had buyers remorse. i am in awe of their lack of concern especially when i know i am not the only touareg owner out there with problems.*ak | |||
| 06/09/2004 | 2200 | 8 | 01/31/2004 |
| The computer program controlling the tire pressure monitoring system is flawed. the computer will indicate (on dash display) that a tire is flat when the actual pressure is about 4 pounds either high or low. it will not show the actual tire involved or condition. it also causes an audio alarm to be sounded continually until the car is pulled over, stopped and the system disabled from the on dash controls. this is not always possible when on a freeway. the alarm is totally and completely in error. *ak | |||
| 09/19/2003 | 2297 | 4 | |
| The vehicle comes equipped with a tire pressure sensor. this sensor failed and registered that the tire pressure was low in one or more tires when the tire pressure is fine. the dealership has replaced the sensor and rotated the tires but the failure still occurs. also the entire body of the vehicle shok at about 40 mph. please provide additional information. *nm | |||
| 10/18/2003 | 8079 | 5 | 07/25/2003 |
| 2004 touareg that has experienced multiple battery failures due to excessive draw. the vehicle cannot be left unattended for more than 3-4 days w/out experiencing battery failure. has been to vw service on 3 occassions for a total of 40 business days. the car has also experienced multiple tire pressure monitoring system failures which could provide erroneous information directly related to the tire condition. accordingly, the vehicle iss unreliable, prone to electrical system malfunctions which could impact operator, passenger and other motorist safety. | |||
| 08/01/2003 | 1000 | 1 | 07/12/2003 |
| 2004 vw touareg - tire pressure monitoring system has been faulty almost daily since purchase - vehicle has been into dealership several times in an attempt to repair with no sucess - including replacing the tire pressure switch. *ak | |||
| 02/19/2004 | 400 | 1 | 08/20/2003 |
| Tire monitoring system failed. this is a recurring problem, hopefully will soon be classified as a recall. i have taken the vehicle to vw service 5 times in the last 3 months to get this issue fixed, but either the service bulletins are inadequate or the service dept at abq dealership incompetent. regardless they have not been able to solve the problem. the error (monitoring failure) light comes on sporadically informing me that there is a problem with at least one of the tires. i take the car to the dealership to get fixed, they reset the motoring system and a few days later the light comes on again. as of today they have completed the last step in the service tech bulletin. problem is not solved. *jb | |||
| TIRES - SIDEWALL | |||
| 01/28/2005 | 1 | 09/07/2004 | |
| 2004 vw touareg with tire failure and key programming. consumer states he had to replace the tires due to a puncture in one of the sidewall tires. the second key received needed to be programmed and dealer charged him for programming. *kb the consumer stated he gets low gas mileage. when the vehicle was returned to the consumer, the tire monitoring system would come on and go off repeatedly. the drive shaft was replaced due to a vibration when making turns. the front brakes needed to be replaced.*jb | |||
| TIRES - TREAD/BELT | |||
| 01/21/2007 | 1 | 08/05/2004 | |
| 2004 touareg-excessive wear on all 4 tires, less than 20k miles. *jb | |||
| 10/06/2006 | 4 | ||
| On my 2004 touareg with 12500 miles on it, all four tires (that came with the vehicle when i bought it new) are completely worn. the car was never driven off road. continental tires. *nm | |||