Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
PE05042VOLKSWAGEN OF AMERICA, INC08/11/200512/21/2005EXTERIOR DOOR HANDLE MALFUNCTION
 Vw issued a technical service bulletin (tsb) dated june 10, 2005, describing a condition of exterior door handle sticks in the opened position after the door is opened.vw described the cause of the problem to be a potential for increased friction between the door handle and the lock cylinder housing . . . because some guide nubs that were molded into the plastic door handle . . . were slightly higher than specified.in addition to the tsb, vw has introduced production changes (lubrication, deletion of the guide nubs, introduction of a low friction guide surface on the lock cylinder housing) to address the problem.vw reports that the failure occurs predominantly in the very early life stage of the vehicle.odi examination of vw's warranty data shows fewer claims as the vehicle ages.the one injury resulted when the unlatched door hit the occupant's hand.a safety defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.odi will continue to monitor complaints andreserves the right to take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/17/2008300001
 This 2005 touareg has given me problems since i got. first it was always the headlights that gave me trouble, then the tires wore out way before the time, the braking system had to be replaced all the way around at about 30,000, now the transmission is slipping or jumping , the coating on the door and on the heating vents is peeling off, i had to have the lock on the door fixed cause that never worked. this truck has been a serious problem since i got it and i feel like it is a lemon. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
05/01/200667001
 Inside door handles stick open, and when you close the car door they pop back open since they can't catch the lock. i have had the door lock handles malfunction on two different cars of the same make and model. on one occasion while closing the door more gently, it wasn't noticed that the door didn't actually catch. when i went to drive away, then stop... the door flew open narrowly missing a pedestrian. the door flew open so quickly i actually checked the car for frame damage since i was sure the door would be bent. it was actually ok. when reported to my dealer the door lock was fixed under warranty, but not cited as a known hazard or recall. *jb