Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 06/09/2012 | 93900 | ||
| I manually lowered the rear seat back to allow increased cargo area. after removing cargo,i could not raise the rear seat back to it's upright position. the center seat belt had locked it self in a way holding the seat back down not allowing the seat back to be raised to an upright position. a recall was issued 3-28-2005 regarding this dangerous seat belt malfunction problem effecting 50483 vehicles but fell short in failing to include the center rear seat belt in the recall. neither the manufacturer nor the dealer are legally obliged to fix this situation at their cost. at this time my only option is to pay the dealer to unbolt all three rear seat belts from the frame, remove and disassemble the entire rear seat, remove the center seat belt from inside the seat back, install a new and working seat belt assembly and finally, put the car back together all to the tune of their hourly rate plus parts. in the mean time, my 5 passenger car is a 2 passenger car. hope to have a response soon.thank you for your attention in this frustrating situation. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 05/15/2005 | 1242 | 5 | 11/06/2004 |
| I currently own a 2005 v-6 volkswagen touareg. the vehicle has less than 15,000 miles. approximately 3 months after owning vehicle, the vehicle exemplified obvious shifting concerns as well as poor gas mileage. the transmission was replaced in hopes to correct the issues described above, however, it has not improved. i was asked to drive the vehicle for at least another 6 months to a year, to break it in. in this time, my car has worsened. the shifting is more erratic, losing power, jumping gears, and nearly stalling when taking off from a stop and at intersections. as a result of the erratic shifting, i have been nearly rear-ended. my car has been in 5 times for 3 to 8 days at a time. the dealership has not been able to duplicate this issue, since it has replaced the transmission. the only service the manufacturer has done to my vehicle in hopes to correct the poor shifting and poor gas mileage (11-12 mpg) is computer software updates. none of which have ever fixed the problems. in addition, with each month that passes, new mechanical problems arise. the seat adjustments fail, along with the radio, the trunk hatch, the airbag, etc. the car overheats and smoke comes from the tires & wheels, of which the manufacturer took notice to, but could not determine the cause. the service department at volkswagen has had 5-6 attempts to service the multiple problems since may 2005 and it is now january 07 and my car is still in the shop for the same problems. in addition, the tires (w/ pads/rotors (sp?) are completely worn, and the vehicle has only 12k miles. *jb | |||