Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
EA02021VOLVO TRUCKS NORTH AMERICA09/06/200211/06/2003FRONT SUSPENSION U-BOLTS LOOSEN OR BREAK
 Odi'sinvestigation did not find any evidence that loose or brokenfront suspension u-bolts have caused or contributed to any crashes or near miss events.see the attached engineering analysisreport for full technical details.* 1996/1997 built vehicles are designated by volvo as 1998 model year.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
109/26/2001
 The vehicle has experienced premature steer axle tire wear which is causing severe front end vibration. *mj
109/01/1999
 The vehicle is experiencing premature ateer axle tire wear, cupping and severe front end vibration. *mj
1
 The driver side window shattered.*yd the brakes squeaked, there was a noise coming from the front of the vehicle, the engine raced when the truck was in neutral, the transmission jumped in and out of gear, the gauges on the lcd display were acting erractically.*jb
210/01/1999
 Consumer states tires are experiencing wear at 60000 miles and less, tanks were set back, however vibration is still occurring on front, shaking the computer out of the dash. *slc
403/29/1999
 The u bolts on the drive axles are undersized and fail prematurely. the front axle of the vehicle is heavy causing premature tire wear. the manufacturer has now made kits for u bolts replacement available to correct the defect, consumer was also informed that the tires had never been balanced which was also causing premature tire wear.*yh
109/01/1999
 The truck becomes over weight upon filling both fuel tanks. also the steer tires wore out on one side. *yh
2
 Vehicle is constanly out of alignment. *jg
1
 The vehicle has no stability whether bobtail or with a heavy load due to suspension problem. consumer stated that the truck was so sloppy it was dangerous to drive. *yh
101/01/2000
 In the first week of ownership, the seals in the front wheels began leaking, then about 9 months later while driving, there was a grinding noise and a bump from the front end, consumer pulled over and saw nothing, so he started up the vehicle and hit the gas, the steering was gone and consumer lost control of the vehicle which went into a ditch and ended up tipping over, consumer saw that the wheel was sheared off clean on the inside, consumer stated there was a problem with the axle weight, however volvo states this had nothing to do with the accident, consumer was injured in accident and volvo has since reposessed the vehicle, the owners address may not be correct, it was stamped over. *slc
1
 Vehicle is expereincing overweight steer axle problems,clutch problems becasue the forks wear in to the pressure plates, electrical problems with the dash, and the drivers window shattered. *jg
101/31/2000
 Vehicle experienced excessive steer tire wear at 80,000 miles, manufacturer notified. *tt
1
 Consumer states that the front end makes a popping noise, there was also a ride height adjustment. *slc
101/01/2000
 In the first week of ownership, the seals in the front wheels began leaking, then about 9 months later while driving, there was a grinding noise and a bump from the front end, consumer pulled over and saw nothing, so he started up the vehicle and hit the gas, the steering was gone and consumer lost control of the vehicle which went into a ditch and ended up tipping over, consumer saw that the wheel was sheared off clean on the inside, consumer stated there was a problem with the axle weight, however volvo states this had nothing to do with the accident, consumer was injured in accident and volvo has since reposessed the vehicle, the owners address may not be correct, it was stamped over. *slc
1
 The vehicle has no stability whether bobtail or with a heavy load due to suspension problem. consumer stated that the truck was so sloppy it was dangerous to drive. *yh
101/01/2000
 In the first week of ownership, the seals in the front wheels began leaking, then about 9 months later while driving, there was a grinding noise and a bump from the front end, consumer pulled over and saw nothing, so he started up the vehicle and hit the gas, the steering was gone and consumer lost control of the vehicle which went into a ditch and ended up tipping over, consumer saw that the wheel was sheared off clean on the inside, consumer stated there was a problem with the axle weight, however volvo states this had nothing to do with the accident, consumer was injured in accident and volvo has since reposessed the vehicle, the owners address may not be correct, it was stamped over. *slc
1
 Consumer stated truck experienced suspension problems and steer tire wear.*jb
SUSPENSION - FRONT
07/01/19990
 Truck has vibration in the front end. consumer has had 8 sets of steer tires. consumers truck is still vibrating. please provide any further infomation.*ak
06/12/2000
 Traveling on i-77 rounding a curve left front of vehicle dipped causing truck to overturn.
SUSPENSION - FRONT - KING PIN
02/01/2000109/11/1999
 Passenger steer kingpin loose. nlm
SUSPENSION - FRONT - SHOCK ABSORBER
02/01/2000109/11/1999
 Steer shocks worn out. nlm
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE
03/12/2000
 U bolts came lose, lost the spacers off of the leaf springs on driver's side, almost lost front end of vehicle. which is causing the alignment to be off, cannot fix.dealer contacted.*ak