Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/16/2012 | 240000 | 1 | |
| The console and steering wheel were wet from rain. the srs dash warning light came on. about 5 miles after that, the driver's side air bag deployed. the bag was the original bag. the srs light had gone on once 20 months before when the console got wet. the dealership ran a test for about $115 each on both occasions and said the cause of the srs light coming on was indeterminate. twenty months ago a top, longtime volvo dealership service manager assured me that air bags never go off without an impact. he said there had not been a single occasion of that ever happening. i should have googled the topic. i would have seen right away that he didn't know what he was talking about. two bones in my forearm were broken and heavy bruises that are still visible 5 weeks later were left on my stomach and thighs. corporate offices and the dealership say the bag was out of warranty; a replacement steering wheel to install a new bag is not available; and that they will not disconnect the passenger bag, though i consider it a time bomb. before writing an email attempting to place the blame on me, erica at the executive offices of volvo left an apparently inane voice mail that i have saved for now saying this is not exactly a spontaneous deployment. we do know why the bag deployed in your vehicle. i emailed back that her claim that we know what caused the bag to deploy struck me as odd because no one at the volvo [dealership] this past week said that they knew. even after running a check on the srs system, and charging me $115 to do so, they still said they did not know. in fact a few weeks ago two long time service managers were saying my experience was unprecedented or impossible. i suggested in another email to erica that the corporation had a moral obligation to inform their service managers of documented cases of spontaneous deployment. *tr | |||
| 07/16/2012 | 240000 | ||
| The console and steering wheel were wet from rain. the srs dash warning light came on. about 5 miles after that, the driver's side air bag deployed. the bag was the original bag. the srs light had gone on once 20 months before when the console got wet. the dealership ran a test for about $115 each on both occasions and said the cause of the srs light coming on was indeterminate. twenty months ago a top, longtime volvo dealership service manager assured me that air bags never go off without an impact. he said there had not been a single occasion of that ever happening. i should have googled the topic. i would have seen right away that he didn't know what he was talking about. two bones in my forearm were broken and heavy bruises that are still visible 5 weeks later were left on my stomach and thighs. corporate offices and the dealership say the bag was out of warranty; a replacement steering wheel to install a new bag is not available; and that they will not disconnect the passenger bag, though i consider it a time bomb. before writing an email attempting to place the blame on me, erica at the executive offices of volvo left an apparently inane voice mail that i have saved for now saying this is not exactly a spontaneous deployment. we do know why the bag deployed in your vehicle. i emailed back that her claim that we know what caused the bag to deploy struck me as odd because no one at the volvo [dealership] this past week said that they knew. even after running a check on the srs system, and charging me $115 to do so, they still said they did not know. in fact a few weeks ago two long time service managers were saying my experience was unprecedented or impossible. i suggested in another email to erica that the corporation had a moral obligation to inform their service managers of documented cases of spontaneous deployment. | |||
| 03/03/1995 | 3 | ||
| Airbag deployment was violent, causing burns and injuries. *aw | |||
| AIR BAGS - FRONTAL | |||
| 08/12/2008 | 0 | 1 | |
| I own a 1994 volvo 850 sedan. i was parked on a busy downtown portland st. and got in my car, turned on the ignition and my airbag deployed. it was so loud i thought i had been shot. (as did passersby) my car filled with what i thought was smoke (due to gunpowder smell) and got out quickly. i was very distraught and in shock...my arms and chest had burns and cuts and bruises instantly. i went to the er..thankfully nothing broken but now my insurance company (farmer's) is saying it's not covered since it is so rare and they feel defective equipment. i then contacted volvo headquarters and they are saying that since the car is 14 yrs. old there couldn't possibly be a factory defect. at this point i'm not sure what's going to happen but nobody seems to be able to help me with this. i feel like i am such an innocent victim in all this. all i did was try to start my car........... *tr | |||
| 10/21/2001 | 1 | 03/21/1994 | |
| While traveling on ramp at 5 mph air bags deployed without any indication. driver and passanger were injured.*ak *slc | |||
| The vehicle hit another vehicle head-on at 20mph, and both the airbags deployed, allowing a chemical to be released and burn the driver. vehicle has been totaled. *ak | |||
| 08/12/1997 | 1 | 04/01/1994 | |
| If the crash sensor located in the center console under the original equipment cup holder between the two front seats gets wet it will disable the air bags, and the seat belt will not work. the dealer wants the owner to pay 1158 to correct the problem that he is having with the electrical system, causing the air bag and the seat belt not to work if either function gets wet. *ak vehicle also experienced flashing lights and dealer stated this was due to a faulty regulator, consumer feels that the crash sensor did not get wet due to it had not been opened for inspection, consumer feels that there is an elecrical problem that is causing lights to flash and potential problems with the air bags. *slc | |||
| 11/04/1995 | |||
| While traveling at 45mph, drivers air bag did not deploy after hitting a light pole. tt | |||
| 11/04/1995 | |||
| While traveling at 45mph, passengers air bag did not deploy after hitting a light pole. tt | |||