Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
08/22/200006/01/1995
 Driver seat reclined while driving and would not return upright.
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
07/18/1995207/14/1995
 Cannot see to change lanes because head restraint is too wide.tt *jb
SEATS - FRONT ASSEMBLY - POWER ADJUST
09/24/1999105/01/1999
 A/c cuts out on highway at speeds over 60. dealer cannot find problem. both front elec. seats broken rear seat belts do not retract. rt front brake grinds after left turn.
SEATS - FRONT ASSEMBLY - RECLINER
07/01/1999110/01/1994
 Without warning driver's side seatback collapsed while driving at 60mph. this occurred shortly after the front seat belt srs switch and the front seat adjust switch were replaced. after the incident, the left front seat cable and the left front auto seat switch were replaced at the expense of the owner. *ak *ml
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
11/06/200596000105/07/1996
 My wife & daughter smelled smoke while driving on a neighborhood street. it seemed to be coming from under the driver's seat. they stopped the car right away and got out. as my wife opened the door to the back seat to get her purse, she saw flames coming from under the driver's seat. they ran to the nearest house to call 911. while on the phone with 911, less than a minute after getting out of the car, my wife saw the entire inside of the car become engulfed in flames. the fire department was on the scene within 3 minutes, but it was too late. the entire inside of the car was burned beyond recognition. what had been leather seats were now metal frames, the dashboard had evaporated, and the car was totaled. although our insurance company covered the loss of the car, we have had to spend several thousand dollars to replace burnt possessions (like a cell phone and a pda) and pay for car rental. the fire department indicated that the seat heater was the likely cause of the fire, but volvo has not admitted any product failure. when we bought a volvo because of its reputation for safety (volvo for life), we certainly didn't expect it to burn up! *nm
07/01/2003101/12/1995
 Consumer's heated seat caught on fire. the seats fabric contained the fire. *ak *nm
10/15/20021
 Consumer states while driving 30 mph the drivers seat started getting hot. the seat heater burned through the seat. the dealer was notified. please provide more information. mr
11/01/19951
 Seat warmer failed. *tt