Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
02/26/201196000
 On february 9, 2008 i purchased at mavis tire four (4) new cooper zeon tires with a rating of 400 aaa. in lapproximately six thousand (6,000) i find one pair completely worn while the other set full thread. i called mavis tire and spoke with stu who said he is the manager. he suggested i come into the tire shop so he may inspect the tires. on march 2011, i drove to long beach, long island where the shop is located. stu inspected the tires and agreed with me that something was defective with the two tires in question. stu then told me he would check with his supervisor and get back to me. stu then called me and told me to place a claim with cooper tires. i was also told their phone number was at their web site. i could not find a number to call but did find an place to submit an email. i explained the situation and this was the response:
07/27/20013
 On 12/18/99 we purchased 4 dunlop d60 a2 tires from the tiren farmingdale/howell nj. they have a dunlop # of cr3651-2 and cr365 1-1 and cr2196-1. today on the way to work my wife called me to say the tire was making a thumping noise. she stopped to look at it and saw a piece of tire missing. i sent her to sears to buy a replacement tire and when she got to sears, the worker showed her the other tire was separating. in april i replaced one of the tires cause it had a nail in the side wall and a piece of rubber was missing. i thought it was just a road hazzard. now i realize the tires are defected since all remaining three are separating. i will notify tire farm but i thought you should be aware of this. thank god my wife was not hurt. all the tires have dot dbv9 ca8 and the numbers (348) (208) (208) and (e11) 022682 they also have po51d3-b on the tires in fact the replacement tire i bought at sears is the same dot # they all have 01 08 40 on the tires. the one from sears has not separated yet!!! when we put the tires on we had 86,000 miles on the car now it is 129,000. not this is all highway miles and the tread ware is small. do you want me to save the tires for you? please let me know. thank you and look into this before someone gets hurt.*ak (dot number: dbv9 ca8 tiresize: p195/60r15)
06/10/2000210/01/1995
 The low profile tire / alloy wheel combination on the front of the car is very susceptible to damage from road hazards (pot holes). two separate occasions the front tire was damaged (did not lose pressure, but developed large bulge in sidewall) and the alloy wheel was damaged (bending and cracking of wheel rim).
12/01/1998404/01/1996
 Early failure of premium tire marketed as highly durable. no safety defect.ak( dot number: tire size: 205/50 )
12/10/1998308/01/1996
 This is my second volvo 850 s/w and i had the same problem with the prior 1995 model. both vehicles have low profile, high performance wheels and tires which fail on the pothole roads. the failure is a saftey hazard. *ak
 During regular driving driver has tire blow outs. this has occurred three times. owner notes of possible design flaw with the low profile tires on vehicle. problem can occur at anytime , most frequently when vehicle hits pothole. *ak
112/01/1995
 Goodyear tires blew out.
10/03/1996
 Driving at speed 15mph, right rear tire exploded, causing loss of control of vehicle, impact media strip, at 12:00 position, dual airbags did not deploy. *ak
TIRES - SIDEWALL
12/01/1999
 Tires have 12,000 miles - one tire has a large bubble on the sidewall( dot number: 27682 tire size: p195/60r15 )
312/01/1996
 The problem i have experienced is a condition where the sidewall of the tires forms a bulge, causing the tire to become unbalanced and in danger of bursting. from speaking with several tire dealers, it seems that the cause of the problem is the ultra-low profile design of the tires which makes them unusually vulnerable to damage from normal road hazards. i have had four tires develop this condition on four separate occasions. since i am extremely cautious about avoiding road hazards, and put snow tires on the car in the winter, it is obviously not a coincidence. furtermore, it is quite evident that many other volve 850 owners have had the same bad fortune. *ak( dot number: tire size: 205-45/z17 )