Volvo 960 1997
Model 960 made in 1997 by Volvo got 21 consumer complains there is 1 investigation as well as 8 service bulletins. Consumer complaints with reference, among others things, to air bags, engine and engine cooling and equipment. Technical service bulletines regarding electrical system, engine and engine cooling and power train. The car had one investigation (air bags). The car has one 2.9l engine.
Model 1997
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| ( 2.9L) | 6 | Lockup/automatic, 4 gears | RWD | 18/26/21 | 20/33/24 | Premium | $ 1000 | 4 | 960825 |
| ( 2.9L) | 6 | Lockup/automatic, 4 gears | RWD | 18/26/21 | 20/33/24 | Premium | $ 1000 | 7 | 960825 |
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| 3/31/901 | 02/01/1997 | 51060 | Maintaining electrolyte level. *tw | 06/27/1997 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 010401 | 04/01/2001 | 620151 | This bulletin provides information about problems identified with volvo obdii readiness codes and serves as advisory information for state inspection / maintenance (i/m) programs. this information has been discussed with the u.s. environm | 07/19/2001 | |
| 2334 | 08/27/2004 | 23034 | 620152 | Enhanced inspection / maintenance (i/m) programs. this bulletin addresses characteristics of the 1996 volvo model 850 and 1996 - 1997 volvo model 960. for these vehicles, incomplete readiness codes will not inhibit the obd ii system fro | 07/19/2001 |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 2510 | 06/04/1999 | 607363 | Information regardng pulsed secondary air injection system diagnosis. *tt | 09/21/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 4309 | 06/24/1999 | 608292 | This bulletin addresses concerns of cases where transmission diagnostic trouble code (dtc) 313 (gear shift position sensor) requires replacement of the sensor. *tt | 11/18/1999 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 5101 | 09/19/1997 | 5101 | 6089532 | Addressing customer complaints of vibration and / or resonance while braking. *tt | 02/04/2000 |
| TIRES | |||||
| 7701 | 01/29/1997 | 6089544 | Information regarding snowchains on 205/55 r16 tires. *tt | 02/04/2000 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 840004 | 06/15/1998 | 600922 | Additional actions when replacing rear window. *yc | 06/15/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||
| PE99040 | VOLVO CARS OF N.A. LLC. | 06/07/1999 | 10/27/1999 | INADVERTENT SIDE AIR BAG DEPLOYMENT | ||
| Alleged that the side air bag may deploy without a side impact crash | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 08/27/2001 | |||
| Consumer was involved in a collision, and airbags did not deploy. vehicle hit a tree, and had frontal impact. consumer sustained injuries. contacted dealer, and dealer stated vehicle had preformed up to standard. *ak | |||
| 08/27/2001 | |||
| Consumer had an accident during rain storm and air bags did not deploy. hit tree with frontal impact. contacted volvo, and volvo replied that vehicle performed the way it should had. *ak | |||
| Vehicle rear ended a truck at 50mph, and neither driver's side nor passenger's side airbag deployed. vehicle was totaled. *ak | |||
| 12/12/1997 | 1 | 08/31/1997 | |
| Air bags failed to deploy during crash. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 03/26/2004 | 100765 | 1 | 09/13/1996 |
| Check engine light came on then low coolant light. suddenly lost power due to engine failure. it seized up due to overheating. temperature gauge never registered hot. radiator neck broke off at neck causing lost of coolant. engine ruined. dealer will not replace claiming thermostat stuck even though they couldn't prove this. *jb | |||
| 05/10/2001 | 1 | 11/01/1996 | |
| With no indication of overheating the engine overheated and was destroyed. the only idiot light to come on was the check engine light and that was after black smoke was coming from the engine. the temperature gauge never registered outside of the normal range and no other warning lights were activated. the engine needs to be replaced according to volvo but this is not covered under my extended warranty because they state it does not matter that the gauges malfunctioned and they can not be tested anyway because the car can not be started.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/01/2006 | 1 | ||
| Customer 1997 volvo 960 engine failed due to timing belt pulley failure. **cc the entire engine had to be replaced because a head bolt had seized in the engine block. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 1 | 01/31/1997 | ||
| Vehicle surges while driving. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 04/01/1997 | |||
| Air conditioner does not work adequately for rear seats. yh | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 07/22/1998 | 4 | ||
| The consumer has been experiencing problems with fuel injection system while driving. consumer previously taken vehicle into the repair shop four times for the same problem, a leak in the injection system. the manufactuter has been contacted. *ak | |||
| OTHER | |||
| 05/10/2001 | 1 | 11/01/1996 | |
| With no indication of overheating the engine overheated and was destroyed. the only idiot light to come on was the check engine light and that was after black smoke was coming from the engine. the temperature gauge never registered outside of the normal range and no other warning lights were activated. the engine needs to be replaced according to volvo but this is not covered under my extended warranty because they state it does not matter that the gauges malfunctioned and they can not be tested anyway because the car can not be started.*ak | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 04/15/2004 | 38000 | 1 | 04/15/2004 |
| Driver side seat belt will not retract out of the retractor. this c leaves the driver without any restraint if involved in a crash. dealer was notified.*ak | |||
| SEATS | |||
| 04/01/1997 | |||
| Driver seat blocks rear vision, due to design height. yh | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 05/01/2000 | |||
| While driving at any speed vehicle will not stop. had to pull emergency brake to stop vehicle. dealer did not help consumer. please add additional information. *ak | |||
| 11/07/1996 | 1 | 10/31/1996 | |
| Brakes failed. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 11/14/2000 | 1 | 03/01/1999 | |
| Volvo dealer, under warranty replaced all 4 disc brake rotors & pads due to warping of rotors & resulting vibration when slowing down from 65 mph to 50 mph on highway. this work was done on 11/14/00 at 39,024 miles on the car. it is now 6/29/01 and the car only has 43,500 miles on it, ie. only 4,500 additional miles on it. this has not been a problem on our other cars, so it should not be attributed to driver error or other driver-related characteristics. in fact, we get very good brake wear and durability on our others cars with the same drivers. in the april, 2001 issue of consumer reports magazine, this car for the 1997 model year received the worst available rating for the brakes relative to frequency of repairs from owner surveys conducted by the magazine. i strongly believe that this vibration due to disc rotor warpage can lead to further damage in the braking system and ultimately cause a safety related failure. i would like to be contacted to discuss this further and to inquire if you have found this to be a problem on other volvo 960's of similar vintage as consumer reports has found and also as i have personally found to be the case. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 1 | |||
| The center steering wheel cover has a sticky residue when touched and is difficult to wash off. the consumers eyes become irritated and skin is itchy. *scc | |||
| TIRES | |||
| 08/06/1997 | 2 | 08/07/1996 | |
| Tires blew out when vehicle went over a pothole/small ditch in the road. | |||
| VEHICLE SPEED CONTROL | |||
| 1 | |||
| As soon the hand brake was released the vehicle accilerated forward at a high speed on its own and was only stopped by crashing into wall. yh | |||
| 1 | |||
| Flap in throttle stuck in open position, causing sudden acceleration. | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 03/19/1998 | 10/01/1996 | ||
| After putting vehicle into reverse , the throttle stuck, causing vehicle to accelerate, resulting in a collision. *ak | |||