Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 4 | 03/02/2003 | ||
| While driving at high speeds, the rear of the vehicle would spin if the vehicle was turned too far in either direction. the dealer could not determine the problem, but there was a lack of stability in the rear of the vehicle. *ak the control arm bushing was replaced. the consumer stated that the vehicle lost control,the console had failed, the locks had become inoperative, grinding noises would occur on sharp turns, and the vehicle would lose traction. *scc *jb | |||
| STRUCTURE - BODY | |||
| 09/01/2012 | 133000 | 1 | |
| There were four occupants in the vehicle. as we were driving home from the mall, we noticed a brief interruption in the lights and radio. a few miles down the road, there was an electrical failure and the car shut off in the middle of the road, but we were able to get it cranked back up in less than a minute. we drove approximately two more miles and pulled into our driveway and shut the car off. we heard a sound like an alarm, but it was so faint; before we had time to think about it further, the cab began to fill with blackish grey smoke into the backseat area. we all got out quickly and walked to the back of the car. i noticed flames behind the driver side tail light (where the battery is located) and told my husband. he opened the trunk (burning his fingertips), and flames shot up into the air. i immediately called 911 because the flames were high and fast-moving. the 911 dispatcher instructed us to stay away from the car and not try to put the fire out due to the obvious dangers of a fast-moving car fire. the fire department arrived within five minutes and began putting the fire out; however, the car was a total loss up to the engine, which was not burned. after inspection, the fire department deemed it a loss due to an electrical fire. i have contacted volvo, but they have not responded to me as of yet. there have been several recalls on this particular vehicle, and we are worried that volvo may have missed one. for the safety of others, i am reporting this safety hazard. the car remains in our driveway awaiting insurance adjustment; however, i am hopeful that either volvo or someone who does safety inspections would claim the car to investigate the cause of the fire further. *tr | |||
| 09/01/2012 | 133000 | ||
| There were four occupants in the vehicle. as we were driving home from the mall, we noticed a brief interruption in the lights and radio. a few miles down the road, there was an electrical failure and the car shut off in the middle of the road, but we were able to get it cranked back up in less than a minute. we drove approximately two more miles and pulled into our driveway and shut the car off. we heard a sound like an alarm, but it was so faint; before we had time to think about it further, the cab began to fill with blackish grey smoke into the backseat area. we all got out quickly and walked to the back of the car. i noticed flames behind the driver side tail light (where the battery is located) and told my husband. he opened the trunk (burning his fingertips), and flames shot up into the air. i immediately called 911 because the flames were high and fast-moving. the 911 dispatcher instructed us to stay away from the car and not try to put the fire out due to the obvious dangers of a fast-moving car fire. the fire department arrived within five minutes and began putting the fire out; however, the car was a total loss up to the engine, which was not burned. after inspection, the fire department deemed it a loss due to an electrical fire. i have contacted volvo, but they have not responded to me as of yet. there have been several recalls on this particular vehicle, and we are worried that volvo may have missed one. for the safety of others, i am reporting this safety hazard. the car remains in our driveway awaiting insurance adjustment; however, i am hopeful that either volvo or someone who does safety inspections would claim the car to investigate the cause of the fire further. | |||
| STRUCTURE - BODY - DOOR | |||
| 06/20/2008 | 77125 | 1 | |
| Through normal use, in the course of the last two years both of the front interior door handle assemblies have broken. manufacturer's suggested fix is to replace entire interior door panel assembly, as linkage for door is built into door panel, an exorbitant cost and extravagant fix for something so small. broken interior door linkage means occupants must roll windows down, and access exterior door handle through window in order to open car door. this is a potential safety concern in event of a crash and emergency egress needs to be made from the vehicle. *tr | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 04/15/2008 | 1 | ||
| The front driver side interior door handle assembly broke. dealer said the only fix was to replace the entire interior door panel assembly, as linkage for door is built into door panel. dealer estimate to replace panel $575. it appears like vehicles have had the same issue. the manufacturer should step up to resolve this issue with little financial impact to the owner(s). *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 12/17/2008 | 135000 | 1 | |
| While driving on the pa turnpike, my glass sunroof inexplicably jettisoned out of the car. the glass was intact and shattered on the shoulder of the road. fortunately, i was driving in the slow lane and there was no one behind me. the potential for serious injury and property damage was avoided, although it is clear that a defect caused this occurrence. the manufacturer (volvo) is unwilling to address the problem although i have contacted their north american office several times. i took my car into the dealership and they told me it was my problem. *tr | |||