Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
430105/16/2002635192Certain vehicles with the aw55-50 transmission should have sw fid 83 loaded before road tested as part of the customer preparation service (cps). *tt10/18/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/24/201284756
 The car just began to emit a fuel smell while parked. the smell is near the gas tank and tends to linger in the air dissipate and then resurface. some times its strong other times it is faint. it also tends to comes into the interior compartment and can at time become over whelming causing my children and i to get headaches and nauseous. i could not find any presence of a leak underneath the vehicle near the area of concern. the vehicle has never been in an accident and is garaged most of the time.
09/01/2012133000
 There were four occupants in the vehicle. as we were driving home from the mall, we noticed a brief interruption in the lights and radio. a few miles down the road, there was an electrical failure and the car shut off in the middle of the road, but we were able to get it cranked back up in less than a minute. we drove approximately two more miles and pulled into our driveway and shut the car off. we heard a sound like an alarm, but it was so faint; before we had time to think about it further, the cab began to fill with blackish grey smoke into the backseat area. we all got out quickly and walked to the back of the car. i noticed flames behind the driver side tail light (where the battery is located) and told my husband. he opened the trunk (burning his fingertips), and flames shot up into the air. i immediately called 911 because the flames were high and fast-moving. the 911 dispatcher instructed us to stay away from the car and not try to put the fire out due to the obvious dangers of a fast-moving car fire. the fire department arrived within five minutes and began putting the fire out; however, the car was a total loss up to the engine, which was not burned. after inspection, the fire department deemed it a loss due to an electrical fire. i have contacted volvo, but they have not responded to me as of yet. there have been several recalls on this particular vehicle, and we are worried that volvo may have missed one. for the safety of others, i am reporting this safety hazard. the car remains in our driveway awaiting insurance adjustment; however, i am hopeful that either volvo or someone who does safety inspections would claim the car to investigate the cause of the fire further.
03/12/2010100000
 My climate control module computer turns off my a/c for no reason when i turn on the a/c it happens when it is very hot outside. i have had to make numerous trips to the volvo dealership to have software updated which did not cost anything. when the ccm first started doing this volvo of dallas thought it was my a/c compressor and i spent $1,200 on a new a/c compressor hoping that would fix my problem. it did not fix the problem and the result is i get very hot in my car when it turns off while im driving and i have to keep fiddling with it while driving to make it stay on.
07/12/2011125000
 The car suddenly lost power and began to slow down. the check engine light came on. i was unable to drive it and had to have it towed to a repair shop. however, no codes are coming up. they see no issue with the car.
02/27/201166000
 I was stopped at stop light waiting to turn left. upon light turning green, i accelerated to turn left. car, without warning, lost acceleration, steering, and braking as if in limp home mode. i was able to pull the car over to the side of the road. i then put car in park and turned off engine. car started back up and drove without incident. there were no indicator lights. took car to local garage and no codes came up. then again on march 23, 2011 car again lost all acceleration and steering. this time the car was being driven approximately 40 mph. no warning indicators were lit. put car into park and it started without incident. took car to dealer on march 25, 2011. the dealer said no codes came up and they were having trouble diagnosing the failure. after 4 days they called to tell me it could be the mass air flow sensor and throttle body needed to be cleaned (cost $660). however, they could not say for sure if this was the cause of the failure. i am getting the suggested repairs done. however after reading the numerous complaints describing this same failure, i feel very uneasy about driving my car. volvo needs to address these numerous complaints as this is a major safety concern. i drive my car with two small kids in the back seat everyday. i am terrified this failure will happen again. there was a recall on my model and year car for this type of failure, however my vin is not included.
02/23/2011130400
 Vin: yv1rh58d022103036. while starting the car the last week the engine check and service engine warning lights lit up. i had it checked and found out the etm (electronic throttle module) is faulty. called volvo usa and informed them of the problem but they told me my car, which is a turbo, is not part of their recall. if this type of problem is common to 360,000 volvos and warranty extended to 200,00 miles or 10 years why then are they (volvo) refusing to fix my etm problem. since my car is experiencing the same etm malfunction, prior to their extended warranty expires, i would like to have my car be part of the volvo recall before serious consequence happens. so far nothing has been done with the problem. the warning light engine checks and service engine continue to lit up uninterrupted whenever the engine is running.
04/02/201089126
 Two malfunctions exist with the 2002 volvo s60. the first one is a faulty driver's information module defect that causes a total malfunction of the entire dashboard. specifically, the dashboard goes completely blank while driving and all of the gauges become inoperable, including the speedometer. therefore, preventing the driver from being able to control or monitor the vehicle's speed. the second malfunction is the front and rear heated 02 oxygen sensors. these manufacture defects have a potential to cause a very serious accident. the driver's information module and the 02 sensors were mandatory components that were required to be replaced as opposed to repaired.