Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 2850 | 10/26/2004 | 10016111 | Malfunction indicator lamp (mil) illuminated and no diagnostic trouble code (dtc), or ecm (engine control module) 140a. *tt | 08/31/2005 | |
| 5910 | 01/09/2003 | 5910 | 10000866 | Diagnostic trouble code (dtc) body control module (bcm) 0103 with electronic control module (ecm) 9400. *tt | 04/02/2003 |
| 5910 | 01/21/2004 | 5910 | 10000304 | Combination of diagnostic trouble codes (dtc) bcm 0103 and ecm 9400 could be caused by a faulty pedal position sensor. *tt this bulletin replaces previous versions dated 10/21/2002 and 6/23/03. *tt | 02/21/2003 |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| RTJ-20756 | 06/11/2012 | TJ-20756-2 | 10032914 | Volvo: differential electronic module (dem), software. this technical journal applies to all awd model vehicles, starting from 2003. *pe updated on 4/10/2012. *kb updated 6/13/12. *pe | 06/11/2010 |
| RTJ-16629 | 05/15/2009 | 10030359 | Volvo: leakage detection diagnostics improvements to remedy dtc's. all models from model years 2003-2008. diagnostic monitor for the evaporative emission system small leak, has used a software function that calculates leakage based on a pr | 09/24/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/13/2013 | 125000 | ||
| Tl* the contact owns a 2003 volvo s60. the contact stated that while driving at various speeds, she was informed that the turn signals had failed. the contact also mentioned that the clock failed. the vehicle was taken to the dealer where the contact was informed that the instrument panel module failed and needed to be replaced. the vehicle was repaired for the instrument panel module. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 125,000. | |||
| 10/25/2012 | 124000 | ||
| While driving the dash (not the radio, or other electrical components) went out-completely blank. i lost, the tac, the spedometer/odocmeter, engine gage and gas gage. this problem has continued intermittently and i can not relate it to a given speed or weather. not knowing your speed is a safety issue and at night it's odd to be driving a car w/out an illuminated dash/controls. i do have an srs code-service immediately. when i was last at the dealer they had never heard of this issue and would have to charge me diagnostic fee's. online research shows this to be a common problem and a new dim ($1200) can fix the problem. this is a safety issue and there are too many complaints posted online for this to be a little problem. what is the r/1000 (repair per thousand vehicles)? | |||
| 02/13/2013 | 125000 | ||
| Tl* the contact owns a 2003 volvo s60. the contact stated that while driving at various speeds, she was informed that the turn signals had failed. the contact also mentioned that the clock failed. the vehicle was taken to the dealer where the contact was informed that the instrument panel module failed and needed to be replaced. the vehicle was repaired for the instrument panel module. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 125,000. | |||
| 10/25/2012 | 124000 | ||
| While driving the dash (not the radio, or other electrical components) went out-completely blank. i lost, the tac, the spedometer/odocmeter, engine gage and gas gage. this problem has continued intermittently and i can not relate it to a given speed or weather. not knowing your speed is a safety issue and at night it's odd to be driving a car w/out an illuminated dash/controls. i do have an srs code-service immediately. when i was last at the dealer they had never heard of this issue and would have to charge me diagnostic fee's. online research shows this to be a common problem and a new dim ($1200) can fix the problem. this is a safety issue and there are too many complaints posted online for this to be a little problem. what is the r/1000 (repair per thousand vehicles)? | |||
| 02/13/2013 | 125000 | ||
| Tl- the contact owns a 2003 volvo s60. the contact stated that while driving at various speeds, she was informed that the turn signals had failed. the contact also mentioned that the clock failed. the vehicle was taken to the dealer where the contact was informed that the dashboard module failed and needed to be replaced. the vehicle was repaired for the dashboard module. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 125,000. mah | |||
| 10/25/2012 | 124000 | ||
| While driving the dash (not the radio, or other electrical components) went out-completely blank. i lost, the tac, the spedometer/odocmeter, engine gage and gas gage. this problem has continued intermittently and i can not relate it to a given speed or weather. not knowing your speed is a safety issue and at night it's odd to be driving a car w/out an illuminated dash/controls. i do have an srs code-service immediately. when i was last at the dealer they had never heard of this issue and would have to charge me diagnostic fee's. online research shows this to be a common problem and a new dim ($1200) can fix the problem. this is a safety issue and there are too many complaints posted online for this to be a little problem. what is the r/1000 (repair per thousand vehicles)? | |||
| 02/13/2013 | 125000 | ||
| Tl-the contact owns a 2003 volvo s60. the contact stated that while driving at various speeds they advised her that the flashers and clock failed. the vehicle was taken to the dealer. after diagnosis they advised her that dashboard module failed and needed to be replaced. the vehicle was repaired for the dashboard module. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 125,000. tb | |||
| 10/25/2012 | 124000 | ||
| While driving the dash (not the radio, or other electrical components) went out-completely blank. i lost, the tac, the spedometer/odocmeter, engine gage and gas gage. this problem has continued intermittently and i can not relate it to a given speed or weather. not knowing your speed is a safety issue and at night it's odd to be driving a car w/out an illuminated dash/controls. i do have an srs code-service immediately. when i was last at the dealer they had never heard of this issue and would have to charge me diagnostic fee's. online research shows this to be a common problem and a new dim ($1200) can fix the problem. this is a safety issue and there are too many complaints posted online for this to be a little problem. what is the r/1000 (repair per thousand vehicles)? | |||
| 11/23/2012 | 82000 | ||
| Tl* the contact owns a 2003 volvo s60. the contact stated that while driving 40 mph, the instrument panel failed and the gauges stopped functioning. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 82,000 and the current mileage was 82,300. | |||
| 11/23/2012 | 82000 | ||
| Tl - the contact owns a 2003 volvo s60. the contact stated that while driving 40 mph, the instrument panel failed and the gauges stopped functioning. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 82,000 and the current mileage was 82,300. kmj | |||
| 11/23/2012 | 82000 | ||
| Tl - the contact owns a 2003 volvo s60. the contact stated that while driving 40 mph the instrument panel went out and the gauges stop working. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 82,000 and the current mileage was 82,300. pm | |||
| 11/15/2006 | 38000 | ||
| Tl- the contact owns a 2003 volvo s60. while driving approximately 65 mph the vehicle began to decelerate suddenly to approximately 5 mph. the contact stopped the vehicle on the shoulder of the road and shut the engine off. after restarting the vehicle the contact was able to drive normally. the vehicle was taken to the dealer three different times for diagnostic testing. the technician was unable to diagnose the failure. the third time the vehicle was at the dealer the technician replaced the ecm. the failure continued after the repair. the vehicle was taken back to the dealer where the turbo was replaced. the failure continued after the repair. the vehicle was not repaired. the approximate failure mileage was 38,000. da | |||
| 10/07/2008 | 48672 | 1 | |
| The dash information sytem will randomly go blank and display srs and brake failure, along with all information lights blinking on and off. also the analog gauges like the speedometer and fuel gauge will go to 0 and empty or just move eratically to any number or position while driving. at night sometimes the entire dash or information center will go black (no lights at all) and on odd occasions one headlight may go out and come back on. *tr | |||
| 10/07/2008 | 48672 | ||
| The dash information sytem will randomly go blank and display srs and brake failure, along with all information lights blinking on and off. also the analog gauges like the speedometer and fuel gauge will go to 0 and empty or just move eratically to any number or position while driving. at night sometimes the entire dash or information center will go black (no lights at all) and on odd occasions one headlight may go out and come back on. | |||
| 08/10/2012 | 94000 | 1 | |
| While driving out of a parking lot and accelerating to 35 mph, entire dashboard blacked out. no speedometer, no odometer, no gas gauge,no message. radio, windows, and air conditioning continued to work normally, as did headlights, interior lights, and turn signals. i turned off engine and then restarted car. same symptoms. the third time i restarted car i received message on panel, srs/airbag service urgent light comes on and stays on. i could not retrieve any other information regarding average speed, how full gas tank is, etc. i just went out to my car, which has been parked for about 21/2 hours since the incident, to get the mileage for this report and panel lights have disappeared again! i will get car to mechanic tomorrow, but i feel this is a very dangerous situation to be in,and especially with night time or high speed highway driving! my mileage is approximately 94,000 miles. i could not get a reading from my odometer as the panel is blacked out again! *tr | |||
| 03/21/2012 | 125000 | 1 | |
| The entire instrument panel went dead, and will not come back to life. the tachometer, odometer, speedometer and fuel gauge are off as though the car is off. several mechanics have quoted me $1200+ to replace the entire instrument panel. the instruments went dead while i was on the interstate and leave me without the information i need to safely drive. volvo should recall these vehicles and replace the faulty parts, there a quite a few forums on the internet where other volvo drivers have the same instrument failure. *tr | |||
| 08/10/2012 | 94000 | ||
| While driving out of a parking lot and accelerating to 35 mph, entire dashboard blacked out. no speedometer, no odometer, no gas gauge,no message. radio, windows, and air conditioning continued to work normally, as did headlights, interior lights, and turn signals. i turned off engine and then restarted car. same symptoms. the third time i restarted car i received message on panel, srs/airbag service urgent light comes on and stays on. i could not retrieve any other information regarding average speed, how full gas tank is, etc. i just went out to my car, which has been parked for about 21/2 hours since the incident, to get the mileage for this report and panel lights have disappeared again! i will get car to mechanic tomorrow, but i feel this is a very dangerous situation to be in,and especially with night time or high speed highway driving! my mileage is approximately 94,000 miles. i could not get a reading from my odometer as the panel is blacked out again! | |||
| 03/21/2012 | 125000 | 1 | |
| The entire instrument panel went dead, and will not come back to life. the tachometer, odometer, speedometer and fuel gauge are off as though the car is off. several mechanics have quoted me $1200+ to replace the entire instrument panel. the instruments went dead while i was on the interstate and leave me without the information i need to safely drive. volvo should recall these vehicles and replace the faulty parts, there a quite a few forums on the internet where other volvo drivers have the same instrument failure. *tr | |||
| 08/10/2012 | 94000 | ||
| While driving out of a parking lot and accelerating to 35 mph, entire dashboard blacked out. no speedometer, no odometer, no gas gauge,no message. radio, windows, and air conditioning continued to work normally, as did headlights, interior lights, and turn signals. i turned off engine and then restarted car. same symptoms. the third time i restarted car i received message on panel, srs/airbag service urgent light comes on and stays on. i could not retrieve any other information regarding average speed, how full gas tank is, etc. i just went out to my car, which has been parked for about 21/2 hours since the incident, to get the mileage for this report and panel lights have disappeared again! i will get car to mechanic tomorrow, but i feel this is a very dangerous situation to be in,and especially with night time or high speed highway driving! my mileage is approximately 94,000 miles. i could not get a reading from my odometer as the panel is blacked out again! | |||
| 03/21/2012 | 125000 | 1 | |
| The entire instrument panel went dead, and will not come back to life. the tachometer, odometer, speedometer and fuel gauge are off as though the car is off. several mechanics have quoted me $1200+ to replace the entire instrument panel. the instruments went dead while i was on the interstate and leave me without the information i need to safely drive. volvo should recall these vehicles and replace the faulty parts, there a quite a few forums on the internet where other volvo drivers have the same instrument failure. *tr | |||
| 08/10/2012 | 94000 | ||
| While driving out of a parking lot and accelerating to 35 mph, entire dashboard blacked out. no speedometer, no odometer, no gas gauge,no message. radio, windows, and air conditioning continued to work normally, as did headlights, interior lights, and turn signals. i turned off engine and then restarted car. same symptoms. the third time i restarted car i received message on panel, srs/airbag service urgent light comes on and stays on. i could not retrieve any other information regarding average speed, how full gas tank is, etc. i just went out to my car, which has been parked for about 21/2 hours since the incident, to get the mileage for this report and panel lights have disappeared again! i will get car to mechanic tomorrow, but i feel this is a very dangerous situation to be in,and especially with night time or high speed highway driving! my mileage is approximately 94,000 miles. i could not get a reading from my odometer as the panel is blacked out again! | |||
| 03/21/2012 | 125000 | 1 | |
| The entire instrument panel went dead, and will not come back to life. the tachometer, odometer, speedometer and fuel gauge are off as though the car is off. several mechanics have quoted me $1200+ to replace the entire instrument panel. the instruments went dead while i was on the interstate and leave me without the information i need to safely drive. volvo should recall these vehicles and replace the faulty parts, there a quite a few forums on the internet where other volvo drivers have the same instrument failure. *tr | |||
| 03/21/2012 | 125000 | ||
| The entire instrument panel went dead, and will not come back to life. the tachometer, odometer, speedometer and fuel gauge are off as though the car is off. several mechanics have quoted me $1200+ to replace the entire instrument panel. the instruments went dead while i was on the interstate and leave me without the information i need to safely drive. volvo should recall these vehicles and replace the faulty parts, there a quite a few forums on the internet where other volvo drivers have the same instrument failure. | |||
| 07/01/2010 | |||
| Since about three months after i got my car in 2010 the entire dashboard system does not work. the gauges do not move or turn on whatsoever and the lights do not come on. i have looked on volvo forums and it says that the motorolla chip in the dashboard is defective in all of the 2001-2003 models. it is rather scary in my opinion never knowing how much gas i have or how fast i am going. | |||
| 02/10/2012 | 72000 | ||
| 1) electric reading of dashboard goes completely dark. unable to determine speed, fuel, engine tempature, ect. urgent air bag warning light went on prior to it going dark. car skips gears and revs when gas pedal is pressed. 2) radiator cooling fan keeps running when connected even when vehicle is turned off. it never turns off until battery is drained. replaced entre unit as well as battery and still has the same problem. volvo repair stated they never had an issue like this and issue maybe connected to failed electrical system. | |||
| 12/20/2011 | 143600 | ||
| Car experiences loss of power, stalling, sputtering and hesitation when gas pedal is pressed down. san luis obispo smith volvo authorized dealer could not find any codes to explain this. checked timing sensors, fuel pressure, rpm cam signals, eth system, air flow meter, map sensor. all checked out ok, dealer said all signs point to eta failing. car stalls and loses powere abruptly, i do not feel safe driving it anymore. there is a recall for models up to 2002, this 2003 s60 non turbo manual seems to exhibit the flaws of electronic throttle failure. | |||
| 05/20/2011 | 70000 | ||
| 2003 volvo s60 aw dashboard failure. i understand from talking with auto mechanics this is a common problem and is also recognized by auto electical repair sites. this extremely dangerous with this loss of equipment. | |||
| 05/15/2011 | 125000 | ||
| Compliant 1: i have a 2003 s60 volvo. the instrument panel goes dark and all instruments stop working. this includes all gauges, speedometer, rpm, fuel, temp and blinkers. they all go to zero and panel turns black and completely off. the exterior blinkers do still work. when the panel is working i receive various messages such as srs airbag service urgent, brake failure, and stop immediately no oil pressure. i took the car to my mechanic and he said it's the driver information module which costs $1300 to replace. my mechanic also stated that this is a reoccuring problem in this car. i have done research on the internet and have found that there are many volvo's of the same make and model in which the same exact problems are occuring. i feel that the manufacturer should be responsible for fixing this problem. it's obvious that it's a recurring problem. compliant 2: i'm also experiencing an engine stall problem. this is very dangerous. the car will stall at least 50% of the time when making a turn. i've researched this as well and found that it's a reoccurring problem as well. apparently the fuel pressure sensor located on the left end of the fuel rail may, at times, transmit an incorrect signal regarding the fuel pressure to the engine control module. this causes engine misfires and causes the engine to shut down completely when in middle of intersections. i have come close to many dangerous situations because of this engine failure. | |||
| 04/29/2011 | 157895 | ||
| For several weeks i have intermittent issues with odd codes showing up on the dash board and then the car not starting. i took it in and no one could find anything wrong. this week driving home from work on the highway the car went into full shut down. (extremely dangerous !!!!) i managed to get the car to the side of the road and was able to restart a few minutes later and drove the car home with the flashers on and remaining in the right lane in case of a repeat. i was in the far left lane keeping up with rush hour traffic when the car died initially. it appears that this is a common problem with volvos and i am hoping that something will be done as this is very dangerous. | |||
| 01/12/2011 | 89000 | ||
| Tl- the contact owns a 2003 volvo s60. the contact stated the instrumental panel failed, he did not know what speed he was driving, and could not read any other indicators on the instrumental panel, and the brake system was also affected by the instrumental panel failure. the vehicle was taken to a garage whom performed a diagnosed the failure was located at the instrumental panel control module. the manufacturer was contact they advised the vehicle was out of warranty, and will not assist with the repair. the vehicle has not been repaired. the failure and the current mileage were 89,000. li | |||
| 11/10/2010 | 120000 | ||
| I have a 2003 s600 and the instrument panel goes dark and all the instruments stop working (speedometer, rpm, fuel, temp -- all go to zero) . this occurs intermittently, while driving, the engine was running fine and no warning lights came on. i am also experiencing problems with indicator lights on the dashboard. as an example, the blinker lights on the dashboard only work about 20% of the time. the actual directionals on the exterior of the car are still working all of the time. the condition seems to be getting progressively worse. in addition various messages have appeared -- such as srs airbag service urgent, brake failure - stop safely. brought it to my mechanic and he had to replace the driver information module (dim) $1,300. he stated that he has replaced 4 dim's within the past month. appears to be a common failure with 2003 s60 model. my mechanic also commented that in the past volvo dealer would only have 1 dim in stock -- they now have 6 to 8 in stock. i think this should be a manufacturer expense -- no matter what the mileage is on the car. | |||
| 01/18/2010 | 120000 | ||
| My 2003 volvo s60 has a seatbelt warning message. the dealer diagnosed the problem as a faulty driver information module which would cost 1400 plus tax to repair. the car is valued at approximatley 4000 as a trade. there are many compliants of failure of this part even in much newer volvos. | |||
| 04/15/2010 | 64000 | ||
| Tl-the contact owns a 2003 volvo s60. while driving at 55mph the vehicle stalls and as the acclerate pedal was being depressed the vehicle does not respond. the vehicle was towed to the dealer where they replaced the electronic throttle assembly at her expense and paid $1043 for the repairs. the manufacturer was contacted and told her they cannot warranty all parts of the vehicle and she would have to pay on her repairs. the failure mileage was 64,000....mw | |||
| 12/10/2008 | 94000 | 1 | |
| On 12 dec, 2008, my 2003 volvo s60 stalled with no warning while traveling on a busy highway at 60 mph. i pulled to safety (vehicle was in limp home mode) and had the vehicle towed to the dealership (park place volvo). since the vehicle started right back up and presented no codes, i was told there was nothing wrong and given a bill for $418 (for tow and diagnostic check). approx. 1 month later, vehicle presented same problem; it stalled, without warning, while driving... creating a great safety risk for the second time. i had vehicle towed again to same dealership, and since vehicle started right back up with no codes, i was told there was nothing wrong. dealership could not get vehicle to duplicate problem on either occasion. however, to appease me, dealership did replace accelerator pedal...vehicle still presents same stalling issue, and intermittently goes into limp home mode for no apparent reason. this will undoubtedly cause a serious accident, as it is obvious, from the numerous complaints on this issue, that this is a mass defect. *tr | |||
| 08/01/2006 | 42500 | 4 | 04/01/2003 |
| The car stalled repeatedly while the engine was idling. all power was lost making the car very difficult to steer and brake. i nearly got into several accidents the engine stalled while: 1) stopped at a red light 2) while shifting gears on the highway 3) while shifting gears in heavy traffic i took the car to the dealership 4 times before the problem correctly fixed. the following items were replaced but did not fix the problem: 1) fuel pump 2) map sensor (replaced 2 times) neither of these fixes worked. the problem was corrected after modifying the software on the computer board. *jb | |||
| 07/29/2005 | 36500 | 10 | 12/30/2002 |
| During normal city and highway driving, my 2003 volvo s-60 sedans engine and electrical system suddenly fails without warning, resulting in a dangerous complete loss of power and control of the vehicle. the dangerous incident has occurred numerous times. the original dealer, warren henry volvo, and volvo north america, were both notified of the volvos hazardous problem, and the vehicle has been in service and repair on three separate occasions for the same problem without satisfactory resolution. to date, the 2003 volvo s-60 exhibits the same dangerous problems.*jb | |||
| 04/29/2005 | 30000 | 3 | |
| Dt: in april the vehicle stalled when making a right hand turns. did the same thing a few days later. took vehicle to the dealer, they checked the vehicle and they hadn't heard of this before. some kind of plate had to be cleaned . the vehicle just turned 30,000 miles. then a month later while merging at 55 mph the vehicle died. it did start again. brought the vehicle back to dealer, they kept the car a week and did testing, and claimed one other person had the same complaint. they did the same thing to consumer's vehicle that they did to other person' vehicles. then, dealer said there was a recall. *ak | |||
| 06/20/2005 | 50000 | 6 | 02/28/2003 |
| Dt: vehicle stalled for no apparent reason. the vehicle was taken to the dealership three times but they could not find any cause. there was no warning and the vehicle could be started back up. consumer stated that this occurred at least 6 times, and they did not drive the vehicle anymore. this started in march 2005.*ak | |||
| 06/02/2005 | 20000 | 10 | 03/04/2003 |
| I have a 2003 volvo s 60 that has begun stalling out while driving. i believe that this is similar to other car problems that have been reported recently. at this time the dealer has not been able to locate or correct the problem. the car dies after it has reached operating temperatures. it just stops on the interstate, florida's toll road, in intersections, etc. it takes between 15 and 60 seconds before it can be restarted. my concern is that this could be an unreported problem with this vehicle. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 07/24/2005 | 47565 | 02/01/2003 | |
| Dt: contact statds 2003 volvo cut off whilegoing 60 mph. car completely lost power in the middle lane. it was towed ,and they kept it for 3 days. consumer picked it up on 7-16-05. the dealer replaced the battery. nine days later on 7-24-05 the car completely quit again. they called heconsume r at home and told her they thought it was a fuel pressure issue. her car has been in the shop 2 times previously for hesitation and delays, and they kept telling her it was chip related .the last two incidents occurred at relative higher speeds than the first time. car has been in the shop for one week, and she did hear from the service dealership last night. he told her he thought it was a fuel pressure issue and he was going to call in a specialist. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 07/22/2003 | 1 | ||
| While traveling on the highway and without prior warning the vehicle will shut down, and will not restart. *ak | |||
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | |||
| 11/15/2011 | 140000 | 1 | |
| Dashboard instrument cluster going on and off-had it tested several times-stays off--no gauges or lighting-this is a common problem with all volvos and i am thinking it is a safety issue-and why had it not been recalled yet?? this is a repair that i have to fix-as it is almost 1500 dollars---volvo forums has several hundred people complaining of this--before i get repair i am wondering if volvo should contribute--- *tr | |||