Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 09V483000 | VOLVO CARS OF N.A. LLC. | from 10/09/2000 to 06/18/2004 | V (Vehicle) | 158733 | 01/15/2010 | ODI | VOLVO CARS OF N.A. LLC. | 12/18/2009 | 12/18/2009 | |||||||
| Defect Summary | Volvo is recalling certain model year 2001-2005 s80, model year 2001-2004 v70, s60, xc70 and model year 2003-2005 xc90 vehicles sold in or registered in the states of alabama, arizona, arkansas, california, florida, georgia, hawaii, kentucky, louisiana, mississippi, nevada, new mexico, north carolina, oklahoma, south carolina, tennessee, texas, utah, virginia and the u.s. territories. when exposed to certain environmental conditions (hot climate and temperature cycling) over time and in combination with varying fuel quality, the fuel pump can develop cracks in the fuel pump flange. | |||||||||||||||
| Consequence Summary | If the condition occurs vehicle owners may notice fuel smell and/or fuel leak which, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the fuel pump installed in the vehicle, and if necessary replace the fuel pump with a part of a modified design. this service will be performed free of charge. the safety recall began on january 15, 2010. owners may contact volvo at 1-800-458-1552. | |||||||||||||||
| Notes | Volvo safety recall no. r220.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 23-32 | 04/30/2008 | 10025144 | Fuel pump control module replacement. *nj | 07/14/2008 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| RTJ-16629 | 05/15/2009 | 10030359 | Volvo: leakage detection diagnostics improvements to remedy dtc's. all models from model years 2003-2008. diagnostic monitor for the evaporative emission system small leak, has used a software function that calculates leakage based on a pr | 09/24/2009 | |
| 28-74 | 01/03/2008 | 28-74 | 10022612 | Leakage diagnostic function improvements to remedy dtc's. *kb updated 1/22/08. *nj updated 4/7/08. *nj | 09/12/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 07/15/2011 | 67000 | ||
| Tl* the contact owns a 2004 volvo s60. the contact stated that the vehicle would fail to accelerate when driving at various speeds. the contact also stated that the vehicle would intermittently stall during the failure. the vehicle was taken to an authorized dealer and an independent repair shop to have the failure diagnosed. the contact was informed that the failure was due to the fuel pressure system. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v483000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 67,000. | |||
| 07/15/2011 | 67000 | ||
| Tl-the contact owns a 2004 volvo s60. the contact stated that the vehicle would fail to accelerate when driving at various speeds. the contact also stated that the vehicle would intermittently stall during the failure. the vehicle was taken to an authorized dealer and an independent repair shop to have the failure diagnosed. the contact was informed that the failure was due to the fuel pressure system. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v483000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 67,000. kmj | |||
| 07/15/2011 | 67000 | ||
| Tl-the contact owns a 2004 volvo s60. the contact stated that the accelerator would fail to accelerate the vehicle while driving at various speeds. the contact also stated that the vehicle would intermittently stall during the failure. the vehicle was taken to an authorized dealer and an independent repair shop to have the failure diagnosed. the contact was informed that the failure was due to the fuel pressure system. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v483000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 67,000. sm. | |||
| 10/04/2011 | 52860 | ||
| I own a 2004 volvo s60. i recently found out that there is a recall on my vehicle after my mechanic told me my check engine light was due to this recall. volvo says there is no such recall at first, but upon calling the customer service number i found out that there is. however, they say it is vin specific and that mine is not covered. my mechanic says that this needs to be taken care of, for this problem can cause my engine to stall out at anytime and cause my steering wheel to jerk around on the highway. to me, this is a huge problem, sounds like that it could potentially kill me on the road. how can something that can be this potentially dangerous not be volvos responsibility to fix? just because my vin number is different does not mean the problem is any less serious, though volvo seems to think it is. *tr | |||
| 07/29/2011 | 81500 | ||
| Tl- the contact owns a 2004 volvo s60. while driving at approximately 55 mph and depressing the accelerator pedal the vehicle decelerated and suddenly stalled. the contact placed the vehicle in park and turned the key in the ignition to restart the engine. after the vehicle started the check engine warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostics. the technicians stated the fuel pressure sensor would have to be replaced. the vehicle was not repaired. there was a recall under nhtsa campaign id number: 07v226000 (engine and engine cooling) that may be related to the failure. the dealer informed the contact the vin was not included in the recall. the approximate failure mileage was 81,500. ds | |||
| 07/29/2011 | 81500 | ||
| Tl- the contact owns a 2004 volvo s60. while driving at approximately 55 mph and depressing the accelerator pedal the vehicle decelerated and suddenly stalled. the contact placed the vehicle in park and turned the key in the ignition to restart the engine. after the vehicle started the check engine warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostics. the technicians stated the fuel pressure sensor would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 81,500. ds | |||
| 06/01/2011 | 112000 | ||
| Tl-the contact owns a 2004 volvo s60. the contact stated that when driving at various speeds she noticed that there was an odor of gasoline and that there was also a leak. the vehicle was taken to the dealer and they advised her that the seam of the gas tank had rotted and needed to be replaced. the vehicle was repaired for an entire gas tank. the manufacturer has not been contacted. the failure mileage was approximately 112,000. tb | |||
| 06/18/2011 | 72600 | ||
| Tl- the contact owns a 2004 volvo s60. while driving 75 mph, the contact stated that she applied pressure to the accelerator pedal; however, she was unable to accelerate when she noticed that the check engine warning light illuminated. the dealer had not been notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic who inspected the vehicle and informed the contact that the fuel regulator pressure sensor had failed and needed to be replaced. no repairs were performed. the current mileage was 73,000. the approximate failure mileage was 72,600. rvk | |||
| 06/18/2011 | 72600 | ||
| Tl- the contact owns a 2004 volvo s60. while driving 75 mph, the contact stated that she applied pressure to the gas;however, she was unable to accelerate when she noticed that the check engine warning light illuminated. the dealer had not been notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic who inspected the vehicle and informed the contact that the fuel regulator pressure censor had failed and needed to be replaced. no repairs were performed. the current mileage was 73,000. the approximate failure mileage was 72,600. bw | |||
| 02/03/2011 | 53000 | ||
| Tl- the contact owns a 2004 volvo s60. the contact was driving 60 mph when the vehicle lost power and stalled. the contact stated there was no warning prior to the vehicle stalling. the contact waited for about 15 minutes and was then able to start the vehicle. the vehicle ws taken to the mechanic and was told the vehicle had a fuel pressure failure. the contact spoke with dealer and was told there was a recall for the fuel system dealing with the fuel pump, but there vehicle was not included. the nhtsa campaign is 09v483000 for the fuel system. the failure mileage and current mileages were 53,000.rl | |||
| 12/13/2010 | 75000 | ||
| The engine light came on in my 2004 volvo s60r. the car would loose acceleration and also stalled. volvo said it was the fuel pressure sensor and that it had been recalled by volvo- recall # 07v226000. but the vin # of my car was not included in the recall. it was the same part that was recalled on other 2004 s60s. why not on the r as well? | |||
| 10/06/2010 | 34493 | ||
| Took vehicle to a volvo dealership for a regularly scheduled oil change. the service advisor reported that the fuel pressure sensor (fps) is a critical component, that it failed and needed to be replaced. he said that volvo would pay 50% for the part and charge me the warranty labor rate. they would not tell me in advance the total cost. as i was leaving, another service advisor told a person over the telephone they needed a fuel pressure sensor and would get 50% off. a few days later a friend took her s40 to this dealer and was told she needed a fuel pressure sensor to fix her actual fuel system problem (it did not). the odds of a person learning about 3 volvos needing fuel pressure sensor replacements in this manner seems phenomenal. as such, it appears that either: 1) volvo's fuel pressure sensors have a high fault rate; 2) volvo understated the cars to include in its recall campaign number r181; 3) cars included in the recall campaign are being charged for the repair; or 4) the question of how volvo is / is not managing the dealer to determine if there is a high incidence of fuel pressure sensor failures on the cars being serviced during that time period and the reasons for those failed fuel pressure sensors. nhtsa should require volvo to supply statistics and records (probably a simple volvo database search) for all vehicles receiving new fuel pressure sensors and identify whether: 1) the repair was included in recall number r181; 2) the non-recall fps customer was charged for the repair; 3) the non-recall fps customer was not charged for the repair. and, for those vehicles, the nhtsa should require volvo to provide the plant, production date, and chassis number. running the report in model number and chassis number order (chronological order) of all cars with fps problem would likely aid the nhtsa in determining whether the extent of the fps problem and accuracy of the volvo's recall campaign number r181. | |||
| 12/13/2010 | 75000 | ||
| The engine light came on in my 2004 volvo s60r. the car would loose acceleration and also stalled. volvo said it was the fuel pressure sensor and that it had been recalled by volvo- recall # 07v226000. but the vin # of my car was not included in the recall. it was the same part that was recalled on other 2004 s60s. why not on the r as well? | |||
| 10/06/2010 | 34493 | ||
| Took vehicle to a volvo dealership for a regularly scheduled oil change. the service advisor reported that the fuel pressure sensor (fps) is a critical component, that it failed and needed to be replaced. he said that volvo would pay 50% for the part and charge me the warranty labor rate. they would not tell me in advance the total cost. as i was leaving, another service advisor told a person over the telephone they needed a fuel pressure sensor and would get 50% off. a few days later a friend took her s40 to this dealer and was told she needed a fuel pressure sensor to fix her actual fuel system problem (it did not). the odds of a person learning about 3 volvos needing fuel pressure sensor replacements in this manner seems phenomenal. as such, it appears that either: 1) volvo's fuel pressure sensors have a high fault rate; 2) volvo understated the cars to include in its recall campaign number r181; 3) cars included in the recall campaign are being charged for the repair; or 4) the question of how volvo is / is not managing the dealer to determine if there is a high incidence of fuel pressure sensor failures on the cars being serviced during that time period and the reasons for those failed fuel pressure sensors. nhtsa should require volvo to supply statistics and records (probably a simple volvo database search) for all vehicles receiving new fuel pressure sensors and identify whether: 1) the repair was included in recall number r181; 2) the non-recall fps customer was charged for the repair; 3) the non-recall fps customer was not charged for the repair. and, for those vehicles, the nhtsa should require volvo to provide the plant, production date, and chassis number. running the report in model number and chassis number order (chronological order) of all cars with fps problem would likely aid the nhtsa in determining whether the extent of the fps problem and accuracy of the volvo's recall campaign number r181. | |||
| 06/15/2008 | 80000 | ||
| Purchased auto new. it would seem that i have had some of the same problems mentioned by others. car stalling on highway at 65 miles per hour, twice, very scary. pulled off and restarted. (fuel pressure sensor malfunction) seems there is a recall however when i inquired my vin # was not included. costly repair as must purchase part from dealer. driver side head lamp, low beam, has been replaced so often lost track, over half a dozen times, is out now! have never replaced passenger side lamp! i point out the other s60's i see on the road with a headlamp light out to my kids as a game now. | |||
| 08/01/2010 | 60000 | ||
| My car stalled twice at low speed, both times was able to re-start immediately. after the 2nd incident, the check engine light illuminated with a generic obd-ii code of p0192. online research has found this code relates to the the failure of the vehicle's fuel pressure sensor. volvo has recall #r-181 in place but i am told by volvo care that my car is excluded from eligibility for this recall based on the chassis number - despite having the same engine code (61) and experiencing the same issue as described in the volvo recall notice. i have found a number of similar complaints on various website forums and even this (nhtsa) website. it would seem to me that volvo may have to re-visit the criteria for how they determined which vehicles are affected by this faulty fuel pressure sensor. having to pay $300+ out of pocket for a known faulty product is insulting. | |||
| 08/09/2010 | 105500 | ||
| 1. vehicle stalled 2 times, last year and on 08/09/2010 while driving on highway. i was able to restart both time. the second time i was able to restart after 5 minutes and drive to the nearby the volvo store dealership. 2. the dealership diagnosed the problem and determined the battery was the issue. however i see 2 recall campaign id numbers: 09v483000 and 07v226000 which may be the root cause of the problem. i talked to the service manager at the volvo store dealership (1051 w. webster ave, winter park, fl 32789 - 407-628-0550) but the dealership won't look at it because they said my car is not shown up for recall in their volvo database. 3. replace the battery | |||
| 05/13/2010 | 93000 | ||
| Tl*the contact owns a 2004 volvo s60. while turning on the vehicle, the contact noticed that the check engine light had illuminated on the instrument panel. the vehicle was taken to an authorized dealership where the contact was informed that the fuel pressure sensor was the cause for the light. the dealer reset the sensor. the light illuminated again so the vehicle was taken back to the dealership where the contact was informed that fuel sensor needed to be replaced. the vehicle had not been repaired at the time of the complaint. the current and failure mileages were approximately 93,000. | |||
| 08/10/2009 | 76678 | 1 | |
| Certified previously owned vehicle stalled due to butterfly valve within throttle body not opening fast enough when going around a corner and too much load on the engine. example: exited freeway and was turning left while braking due to upcoming red light. the engine stalled in the middle of an intersection while the vehicle was in motion at approximately 10 mph. lost steering and braking power. the problem was first noticed when making right turns and having to suddenly brake for a pedestrian, bicyclist, or other traffic hazard and the engine stalling or fluttering at much lower speeds. as it worsened over the course of a week it was ultimately the worst with the mid-intersection stall. at this point we were afraid to drive the vehicle for fear of crashing. vehicle was purchased from a dealer as certified pre-owned 68,735 miles on 05/02/2008 and was taken to dealer for stalling at 76,678 miles on 08/15/2009. dealer reported this as a maintenance issue not covered under warranty. repairs for cleaning the throttle body, resetting valve, and installing new gaskets was $402.93. vehicle originally purchased in southern california. vehicle moved to washington in february of 2009. *tr | |||
| 10/09/2009 | 64230 | 1 | |
| 2004 volvo s60 r awd with less than 65,000 miles started leaking fuel that is running down the passenger side of the gas tank and there is a very strong pungent gas odor emitted from the passenger side of the rear of the vehicle. took the car to volvo of georgetown and local volvo mechanic who both told me that the vehicle needed a new fuel pump but i was not covered under the s60 fuel pump recall a few years prior. big safety hazard and concern! *tr | |||
| 07/02/2009 | 77000 | ||
| Tl*the contact owns a 2004 volvo s60. while driving approximately 25 mph, there was no response when the accelerator pedal was depressed. suddenly,the engine stalled. there were no warning indicators illuminated on the instrument panel. roadside assistance was called to the scene and the vehicle was towed to an independent mechanic for inspection. the technician started the engine, but was unable to duplicate the failures. the vehicle was taken to an independent mechanic on a separate occasion for identical failures and the contact was informed that the fuel pressure sensor failed. the vin was excluded from nhtsa campaign id number 07v226000 (engine and engine cooling), although the failures were identical. the vehicle was repaired at the contact's expense. the failure and current mileages were 77,000. | |||
| 08/03/2008 | 91000 | ||
| Tl*the contact's spouse owns a 2004 volvo s60. on approximately twenty occasions, the vehicle would completely shut off and need to be restarted intermittently. the failure occurred while braking or turning the vehicle. the dealer was able to duplicate the failure, but could not get an error code from the diagnostic machine. recall number 07v226000 is regarding the same issue; however, the vin is not included. the current mileage was 92,000 and failure mileage was 91,000. | |||
| 09/08/2008 | 69000 | 1 | |
| I was driving about 65 miles an hour in the left hand lane of an interstate yesterday when my car stalled and died. the volvo dealership states it is not subject to recall, yet the incident is identical to problem described in nhtsa campaign number 07v226000. *tr | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 01/07/2008 | 28180 | 1 | 01/07/2008 |
| Strong fuel smell coming from inside vehicle. fuel pump leaking. the defect was noted on 2001-2002 model years but needs to be extended to 2004 for vehicles in nevada. *tr | |||
| 10/29/2007 | 38500 | 1 | 10/28/2007 |
| Strong fuel odor emitting from passenger side of vehicle. observed gas stains covering outside of gas tank. returned to dealer and dealer replaced fuel pump. since then, no odors. however, auto continues to hesitate when driving. in one instance, car stalled in heavy traffic and was nearly rear ended. *tr | |||
| 09/18/2006 | 1 | 07/05/2004 | |
| On september 18 i was traveling down interstate 10 when my 2004 volvo s60 completely stopped running while going 70 mph. i was unable to get the car out of the traffic (no power to drive to the shoulder). my car was completely useless. i called 911 and roadside assistance to get help before i was hit (i was unable to exit the vehicle due to moving traffic on either side of me). after 50 minutes i was hit in the rear. the vehicle was towed to bergeron volvo. i was informed that the fuel pump had failed. there was no warning and the vehicle had just been in for service 1 month before. it only has 24,000 miles. *jb | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 03/06/2007 | 46000 | 5 | 06/12/2004 |
| I have a volvo s60 2004. around january 2007, it started stalling without warning in the middle of the highway at 60 mph. it did this about 3 times in 2 weeks, so i took it to the volvo dealer. they couldn't reproduce the problem, but supposedly upgraded the software and cleaned the throttle intake, and returned the car to me. the car was fine until march 6, when the same problem occurred. the car is currently back at the shop where they have told me they have found nothing wrong and are going to return the car to me. i would not like to get killed on the highway, and as i have seen that this has been reported before on other internet sites, its worth reporting here. *jb | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 02/14/2008 | 78000 | 3 | 12/27/2007 |
| I own a 2004 volvo s60. i recently found out that there is a recall on my vehicle after my mechanic told me my check engine light was due to this recall. volvo says there is no such recall at first, but upon calling the customer service number i found out that there is. however, they say it is vin specific and that mine is not covered. my mechanic says that this needs to be taken care of, for this problem can cause my engine to stall out at anytime and cause my steering wheel to jerk around on the highway. to me, this is a huge problem, sounds like that it could potentially kill me on the road. how can something that can be this potentially dangerous not be volvos responsibility to fix? just because my vin number is different does not mean the problem is any less serious, though volvo seems to think it is. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 10/25/2010 | 109000 | ||
| Tl-the contact owns a 2004 volvo s60. the contact stated that while driving approximately 10 mph the vehicle would stall while decelerating going into a turn. the vehicle was diagnosed by a dealer who informed the contact that the failure was the fuel rail pressure sensor. the vehicle has not been repaired. the failure mileage was 109,000. tb | |||
| 09/01/2010 | 35000 | ||
| Tl-the contact owns a 2004 volvo s60r. the contact was driving approximately 10 mph, the engine completely stalled and the check engine warning indicator illuminated. the engine restarted and resumed normally. the failure continued to occur sporadic. the vehicle was taken to an independent mechanic where they informed that the fuel pump would need to be replaced, and advised of a recall under nhtsa campaign id number 09v483000 (fuel system, gasoline:delivery:fuel pump). the vehicle was taken to the dealer for repair; however, the volvo model year 2004 s60r was not included in the recall. the model year 2004 s60 was included in the recall defect. the vehicle was in the process of being repaired at the owner's expense. the failure mileage was approximately 35,000. js | |||
| 01/01/2010 | 600000 | ||
| Fuel pressure sensor functioning outside of its normal parameters ecm code 2600. there is recall on the problem but dealer will not replace the sensor free of charge. recall #07v226000 | |||
| 02/15/2010 | 52000 | 1 | |
| Volvo s60, 2004 recall letter dated january 15, 2010. *tr | |||
| 11/09/2000 | 1 | ||
| 2004 volvo s60 regularly serviced by volvo. bought new, well maintained, exc cond, & oil changed ever 3000 miles. only 68k miles presently but many problems since bought new. #1) replacing burned out rear/front headlight bulbs constantly. #2) check engine light came on before 40k miles. wasn't too concerned at first because only issue i seemed to have was hesitation somewhat when accelerating after being parked. until one day veh wouldn't accelerate beyond a roll after being stopped for red light. a few days later driving approx 50 mph uphill car stopped accelerating and stalled. both times i was able to roll to side of road, restart & make it home. scared me enough though to take to volvo next day. fuel sensor gauge needed to be replaced. when i checked if covered under recall - found my car wasn't based on vin, another fairly costly repair. #3 - ac fan wouldn't go off one day - fan running full blast & control switch wouldn't regulate or work. fan continued to run even when i turned off ignition. dead battery next morning needed jump start. ac fan modular bad - modular repair done & then fan somehow burned out due to new modular when mechanic testing repair - now fan needed to be replaced. very costly repair once again. #3 - check engine light came on. after months to several mechanics, checking oil, etc. told light probably just faulty. then check oil light blinks - car had less than 1/2 qt oil & i had major engine damage. had complete engine rebuilt & very expensive. engine running great. now 2 mos later & i hear a metal to metal noise/sound when making turns - preferably right hand - & coming from rght front side of car. mechanic can't see safety issues when up on rack. has no clue. noise annoying and concerning. it sounds like wheel is going to fall off car. i am sure it will cost another fortune . however once repaired - trading in. i loved my car...however no longer feel veh is safe or depen. *tr | |||
| 03/03/2009 | 45000 | 1 | |
| 2004 volvo s60 fuel pressure sensor. volvo issued a recall for this for 2003-2004 models. my car had this problem and its symptoms (car stalling). volvo dealership said my car did not fall into recall due to vin # break. volvo corporation never bothered to return my calls. i feel that i should be reimbursed for this repair as it clearly meets the recall description. *tr | |||
| 03/15/2008 | 8 | 12/01/2004 | |
| While fueling the vehicle, gasoline bubbles up and out through the filler neck, leaving a large puddle of gasoline on the ground. this generally happens when the tank is less than half full. *tr | |||
| 02/17/2008 | 20 | ||
| I have had the same problem of the car stalling around turns and on abrupt stops. it seemed to first be resolved by the recall of the pressure sensor. recently though the car has been stalling sometimes 5 times per day when doing the same. the dealer claims it is a pvc problem that needs to be cleaned and wants to charge $1000 dollars to do it. *tr | |||