Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM | |||||
| 0013 | 02/01/2004 | 10008961 | Ball joint (sems) nut securing the front control arm to the spindle may lose its initial tension. *tt | 09/02/2004 | |
| SUSPENSION - REAR | |||||
| 7206 | 06/28/2005 | 7206 | 10016668 | Rear suspension popping/spring noise. to include volvo xc90 1999-2000. *sc | 09/26/2005 |
| 6008 | 03/23/2005 | 10016653 | Rear control arm bushing, improved stability. under certain conditions while driving on curved roads over uneven road surfaces a customer may complain about handling properties. *sc | 09/26/2005 | |
| 7604 | 02/09/2004 | 7604 | 10003399 | Noise from the rear shock absorbers may occur when driving over small road disturbances. r vehicles . *tt this tech note supercedes the previous tnn dated 7-23-03. *tt this tnn supercedes previous tnns76-04 dated 7/29/2003 and 1/22/04 | 10/17/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/19/2010 | 70000 | ||
| When i drive my manual transmition s60r volvo, and i shift i hear a loud thud in the back of the car, i checked everything that could possibly be making the noise and secured it, it bothered me so much i took it to the volvo dealer and they told me that it was actually because of the suspention software and that there was a recall for this, however it was not applicable for my vin. he said this was the best guess he could make, i informed him that it only makes the noise if you make a pretty gental shift, but it can happen at any time. | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 02/04/2004 | 200 | 1 | 12/12/2003 |
| I recently purchased a volvo s60r automobile for eagle volvo of riverhead ny. i received the s60 r in early december and as of today (2-04-04) i have approx 1750 miles on it. .*ak so why all the detail, well since i have owned this car it has been in the shop three (3) times for a problem with the 4c suspension systems. the first time it spent approx a week at the shop and was to be resolved with a sensor replacement. the second time was because a software update was required for the system, and the third time they have spent two days on it and are still not sure what the issue is. i have been very patient over this problem. i understand these things happen, and if it where not for my sales person wayne lake commitment to me i would be probably looking for another car. that being said i am very concerned about the level of service i am getting from volvo itself. even after i called volvo customer service to ask for support in this matter , i received information that a field technician would not be able to come out and help in the resolution of my problem for two week ( next week they are all going to training) .. to hear this is an outrage. i have been without my car for nearly 10 days in total; i have less the 2500 miles, and have brought it back to the shop three times for the same issue and even after all of this volvo does not feel that this issues warrants a change in someones schedule or the need to make some arrangements to get my car repaired in a timely manner. worst yet , you would think after calling volvo customer service and opening up a so called folder that i would receive a call explaining the situation or what was being done to correct this problem. or at least offering my some compensation for my troubles, like a long term loaner car to replace the car i do not have due to this issue, or maybe even an offer of extending the warranty to address my concerns over the reliability of the 4 c suspension. | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 01/30/2006 | 30 | 5 | 05/31/2004 |
| Dt*: the contact stated while driving at various speeds and turning left or right the tires touches the frame of the vehicle. the vehicle was taken to the dealer for inspection on four occasions. the first time the dealer placed steering blocks on the vehicle. the second, third and fourth times the dealer adjusted the control arms. however none of these efforts remedied the problem. the problem continues and the vehicle has not been returned to the dealer for further diagnostic testing. updated 2/24/2006 - power steering reservoir leaked fluid from the bottom hose near the clamp. the consumer heard a metal on metal sound while turning the wheel. the dealer modified the steering stops. al four taillight and both low beam bulb went out. *nm | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 02/11/2004 | 28000 | 1 | 12/25/2002 |
| Loud noise from rear wheels. first thought to be worn tires. turned out to be the bearings failed. caused damage to speed sensor, rotor, rear axle drive shaft. car shook violently as speeds where reduced. dealer will not fix problem. all parts to be replaced at owners expense. *nm | |||