Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 05/11/2012 | 7000 | ||
| The adaptive cruise control in my vehicle has been occasionally malfunctioning (about 10-15 times since purchasing my vehicle in may) causing it to apply the parking brake at speeds of about 5 mph. this causes my vehicle to abruptly stop without the brake lights being activated. i then have to depress the brake pedal and release the parking brake. then my cruise control is inoperative until i restart the vehicle. i was nearly rear ended after the most recent occurrence. i've taken my vehicle to the nearest volvo repair center four times to be repaired but the malfunction still occurs. volvo is unwilling to replace my car under the lemon law. | |||
| 06/17/2012 | 7000 | ||
| This is the second occasion on which this defect has appeared, the prior incident happening in approximately march 2012, at a mileage of approximately 5000 miles. i have owned the car for just under six months. i live in a southeastern us state and travelled to my second home in florida. the car has been parked in florida fewer than 20 total days. on both of the last two occasions during which the vehicle was parked in florida, an animal was apparently able to climb deep into the underbody of the car and chew on wires controlling the dynamic traction stability control system, the antilock braking system, the cruise control system, and the volvo city safety crash avoidance system. on both occasions, the internal car alert system detected the problem, alerted me, and volvo agreed to cover the cost of the repairs, though today, on the second occasion, volvo indicated they will not cover this form of damage in the future. i proposed to both my volvo dealership and to the national volvo customer care center that an appropriate form of shielding should be added to cover the wires controlling these systems to prevent an animal's access to them. to the best of my knowledge, this suggestion was ignored, as no special shielding was described/offered, despite the critical nature of these systems. this problem has never occurred with either of the other two vehicles which i regularly take to the same location, thus, i believe this is a design flaw in which either the materials used in these wiring systems are particularly attractive to whatever animal chewed the wires (e.g. soy-based wire coating polymers perhaps), or more likely, the wires are not sufficiently shielded/jacketed to prevent such damage. in each case, since there was not a nearby volvo dealership, i drove my vehicle back to the dealership from which i purchased it without functional safety systems. | |||