Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
09V483000VOLVO CARS OF N.A. LLC.from 10/11/2000 to 01/28/2005V (Vehicle)15873301/15/2010ODIVOLVO CARS OF N.A. LLC.12/18/200912/18/2009
Defect SummaryVolvo is recalling certain model year 2001-2005 s80, model year 2001-2004 v70, s60, xc70 and model year 2003-2005 xc90 vehicles sold in or registered in the states of alabama, arizona, arkansas, california, florida, georgia, hawaii, kentucky, louisiana, mississippi, nevada, new mexico, north carolina, oklahoma, south carolina, tennessee, texas, utah, virginia and the u.s. territories. when exposed to certain environmental conditions (hot climate and temperature cycling) over time and in combination with varying fuel quality, the fuel pump can develop cracks in the fuel pump flange.
Consequence SummaryIf the condition occurs vehicle owners may notice fuel smell and/or fuel leak which, in the presence of an ignition source, could result in a fire.
Corrective SummaryDealers will inspect the fuel pump installed in the vehicle, and if necessary replace the fuel pump with a part of a modified design. this service will be performed free of charge. the safety recall began on january 15, 2010. owners may contact volvo at 1-800-458-1552.
NotesVolvo safety recall no. r220.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
23-3104/16/200810023657New fuel pump for starting problems when parked downhill. *nj updated 6/5/08. *nj01/22/2008
FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK
28-7401/03/200828-7410022612Leakage diagnostic function improvements to remedy dtc's. *kb updated 1/22/08. *nj updated 4/7/08. *nj09/12/2007
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
RTJ-1662905/15/200910030359Volvo: leakage detection diagnostics improvements to remedy dtc's. all models from model years 2003-2008. diagnostic monitor for the evaporative emission system small leak, has used a software function that calculates leakage based on a pr09/24/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
06/02/2008455061
 Hi, just had to have my fuel pump replaced to the tune of well over a thousand dollars. cost and problem fall in to the unreal category. hard to believe that something as simple as a fuel pump has evolved into a piece of equipment that apparently as complicated as something that is vital to the launch of the shuttle. oh for the days when a fuel pump was activated by the cam shaft, held on to the engine with two bolts, cost five dollars, took about ten minutes to replace and seldom failed. according to the stealership that did my work, in order to get to the fuel pump, they had to remove the rear seat to get to the fuel pump? i haven't had time to survey the total amount of damage they did in doing this, but do know that the headliner and steering wheel are covered with greasy hand prints and after three days there is still a strong odor of gasoline in the car. my volvo is an 03 s80 with only 45,000 miles on it. is this typical of volvo dependability and excellence? guess i'm going to have to go japanese. comments please. *tr
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
09/20/200735990103/25/2003
 After purchasing a volvo s80 in april 2003 from volvo north scottsdale, my wife (who drives the car) began experiencing a fuel injection problem. each time the car was routinely serviced at volvo north scottsdale, she complained of the problem, but the dealer failed to repair it. after tiring of the deteriorating service quality at volvo north scottsdale, my wife began having the car serviced at powell volvo, to whom she continued to complain of the fuel injection problem. that dealer also failed to repair the problem. when the warranty expired, my wife had the vehicle serviced at an independent mechanic, swedish auto werks, to whom she also complained of the fuel injection problem. at this time, the car had been driven 35,990 miles. by this time, she was also experiencing an intermittent slow/long crank starting the car, which was thought to be due to a failing battery. she complained of this also to swedish auto werks. swedish auto werks diagnosed the causes of the problem as not only a failing battery but also a cracked fuel pump hose nipple. in addition to a new battery, it installed a new fuel pump assembly at a cost of $821.97. the car now runs very well. in a subsequent conversation with another volvo owner, my wife learned and has since confirmed that this fuel pump problem has been recurrent with the volvo s series since al least 2002-03 and that volvo knows of it. my wife also learned that there has been a silent recall prompted by this problem--i.e., if the problem is recognized by a volvo dealer, volvo will fix it at no cost to the owner. neither volvo north scottsdale nor powell volvo identified the problem despite my wife's repeated complaints to them. by october 4, 2007 letter and attached copy of the repair invoice to volvo customer care center, i requested reimbursement. in reply, volvo denied my request, stating that there had been no recall. the date below is when the repair was made. *tr
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
05/20/2005105/01/2004
 Re: 2003, volvo s80. i had just pulled into a parking space at my preschool son's school, i went to shift gears and take my foot off the brake and my car had a sudden accelertation causing me to be without control of my car for over 50 feet, hitting a tree, 3 shrubs and a 3000 lb. rock. my preschooler and i sustained minor injuries but my car is totalled. my car is in an auto body shop awaiting insurance approval for a totalled car. my son is traumatized and i was shaken up for days. i am concerned that there was a machanical failure but i have not received a call back from volvo about an investigation. i would like to request a formal investigation into this.
11/26/2003834111/01/2003
 Dear mr. doolan,his is to notify about the failure of the vehicle s80 on the highway and the difficulty we are facing with the dealer that sold the car to us. i, prasad v kondapavuluru,md has bought the car with win # yv1ts92d241352373, from darrell waltrip volvo in franklin tn on 11/01/03. on 11/26/03 the vehicle suddenly stopped and it was taken to the dealer. after a week we were told the gas indicator is broken. my attempts to get a written report about the cause for the vehicle failure have been unsuccessful. the event was very traumatic to my wife who was driving the vehicle at that time. she was 9 months pregnant and due to deliver the following week. with the shock she has gone through she is scared to drive the vehicle. the general manager mr mangrum's callous response was that people can have shock even with a flat tyre. we appreciate your intervention and response in this mattter. *ak