Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 06V441000 | VOLVO CARS OF N.A. LLC. | from 05/12/1999 to 05/11/2000 | V (Vehicle) | 170099 | 12/29/2006 | ODI | VOLVO CARS OF N.A. LLC. | 11/15/2006 | 11/20/2006 | |||||||
| Defect Summary | On certain passenger vehicles, a combination of throttle positioning sensor irregularities, a dirty throttle housing, and/or inefficient software calibration may cause a warning lamp to light and the subsequent onset of limp home modes. | |||||||||||||||
| Consequence Summary | This resulted in a high number of vehicles going into the limp home mode without need. | |||||||||||||||
| Corrective Summary | Dealers will install the current software upgrade onto the involved vehicles. the recall began on december 29, 2006. owners may contact volvo at 1-800-458-1552. | |||||||||||||||
| Notes | Volvo recall no. r155. customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 155 | 03/20/2006 | 10019595 | Electronic throttle system software upgrade. *tt | 03/31/2006 | |
| 149 | 03/16/2006 | 149 | 10019591 | Electronic throttle module (etm) extended warranty. *tt | 03/31/2006 |
| 250023 | 02/01/2004 | 250035 | 10007611 | Electronic throttle module (etm), cleaning. *mj | 07/06/2004 |
| VEHICLE SPEED CONTROL - LINKAGES | |||||
| 250023 | 07/01/2001 | 620880 | This service bulletin describes how to clean the electronic throttle module (etm) bore. *tt | 09/04/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| PE05041 | VOLVO CARS OF N.A. LLC. | 07/26/2005 | 12/07/2005 | THROTTLE CONTROL MALFUNCTION | ||
| Pe05-041 was opened on july, 26, 2005, based on 136 consumer complaints to odi alleging throttle control malfunctions in the subject vehicles.odi has now received 591 complaints of etm failures which allege symptoms with potential safety related consequences.these include allegations of engine stall, vehicle surging forward without accelerator input, vehicle hesitation upon acceleration and sudden and unexpected transition into reduced performance operation (limp mode).volvo submitted over 2,900 complaints concerning the etm in the subject vehicles during pe05-041.odi's preliminary analysis of a sample the volvo complaints identified approximately 55 percent with one or more of the symptoms described above.odi is continuing its assessment of the information contained in the volvo complaints. in november 2005, to resolve an investigation by the california air resources board, volvo announced that it would extend the warranty coverage to 10 years / 200,000 miles for the etm in approximately 356,000 model year 1999 through 2002 passenger cars sold in the united states and canada.under volvo's policy, vehicles that experience etm failures will receive a variety of repairs including etm cleaning, reprogramming the engine control module and/or replacement of the etm. this investigation has been upgraded to an engineering analysis (ea05-021) to continue to assess the safety consequences of etm failures in the subject vehicles. | ||||||
| EA05021 | VOLVO CARS OF N.A. LLC. | 12/06/2005 | 12/12/2006 | THROTTLE CONTROL MALFUNCTION | 06V441000 | |
| On november 14, 2006 volvo submitted a defect information report to nhtsa concerning etm failures in model year (my) 1999 through 2001 volvo models (not including the s40 and v40), my 2002 s60 and v70 with naturally aspirated engines and my 2002 v70s.according to volvo, | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/22/2012 | 197593 | 1 | |
| August 8, 2012 i am sending this complaint concerning the service i received on a recall for a 2000 v-70 volvo, campaign# r115 ( vehicle speed ), nhtsa -campaign# o6v441000, action # eaq-5021. i scheduled an appointment with a volvo dealership. i went to the scheduled appointment and left my vehicle to be serviced. i was called from the dealership and was told my car was ready for me to pick up. after driving my vehicle for about 15 min max. it began unfortunately with the same symptoms i previously was experiencing. i called the service department where i apparently had my car serviced for repair and was told by the manager that i would be responsible for another diagnosis, and that it was probably something else, since the recall service was done i decided to call the: volvocars.us telephone #, @ 1-800-458-1552. i thought for sure, i would receive the support i needed . i did not. i was told once again, i was responsible for the repair. very upset, needless to say, i proceeded once again, and called the manager at the volvo dealership. i expressed once again, my concern with the service performed. in addition to the service, i had some questions concerning the service invoice . they have yet to be answered. i have adolescent children who are passengers in my vehicle everyday, and we would so appreciate!!! our car serviced as it should be, please, this recall reads more than an upgrade. apparently this upgrade was completed, i beg to differ. thank you for your time and consideration in this very concerning matter, as i look forward to hearing from your office. at your most earliest convenience. *tr | |||
| 05/22/2012 | 197593 | ||
| August 8, 2012 i am sending this complaint concerning the service i received on a recall for a 2000 v-70 volvo, campaign# r115 ( vehicle speed ), nhtsa -campaign# o6v441000, action # eaq-5021. i scheduled an appointment with a volvo dealership. i went to the scheduled appointment and left my vehicle to be serviced. i was called from the dealership and was told my car was ready for me to pick up. after driving my vehicle for about 15 min max. it began unfortunately with the same symptoms i previously was experiencing. i called the service department where i apparently had my car serviced for repair and was told by the manager that i would be responsible for another diagnosis, and that it was probably something else, since the recall service was done i decided to call the: volvocars.us telephone #, @ 1-800-458-1552. i thought for sure, i would receive the support i needed . i did not. i was told once again, i was responsible for the repair. very upset, needless to say, i proceeded once again, and called the manager at the volvo dealership. i expressed once again, my concern with the service performed. in addition to the service, i had some questions concerning the service invoice . they have yet to be answered. i have adolescent children who are passengers in my vehicle everyday, and we would so appreciate!!! our car serviced as it should be, please, this recall reads more than an upgrade. apparently this upgrade was completed, i beg to differ. thank you for your time and consideration in this very concerning matter, as i look forward to hearing from your office. at your most earliest convenience. | |||
| 05/20/2010 | |||
| Why aren't you doing anything about volvo building crap? they should be in jail. etm - design was unacceptable from a day one. the etm is causing surging, stalling and many other symptoms. once volvo started to replace some of them, they used new ones with exactly the same flawed design. abs module - is known for causing loss of braking power, early brake pads wear and damaging transmission. front brake calipers - rust on calipers is squeezing rubber boots around sliding pins. damage to rotors, pads and wheel bearings. front lights low beams - unacceptable light output. front seat belts - are cutting into side trim and side trim is cutting into seat belts. wind shield wipers - highest speed is useless in heavy rain. cruise control - rpm surges while going 55mph and turning on the cruise control. do something! | |||
| 03/22/2010 | 130455 | ||
| I own a 2000 volvo v70 with 130k miles and the car intermittenly cuts off without warning and/or it has difficulty starting. this occurs several times a week. there are also times when i try to start the car, it does not have enough power to move forward, spits sputters, and then cuts off. the local dealership, volvo of charlotte, nc said it was the electronic throttle system (ets) and that my recall/replacement warranty ran out in february 2010. after notification of a problem existing in 2006/2007, i complied wth the recall and the software upgraded shortly after the 2006 recall notice was recieved, but now volvo will not honor the issue with the faulty software upgrade or replace the ets module. when i contacted volvo usa, the representative said they have customers every day that are beyond the 200,000 mile or 10-yr in service date, and they won't help. for me to replace the module will cost more than $1,000. if the software and module are faulty, should they be responsible for replaceing the units since they admit to manufacturing the car with the faulty component? cleaning the module does not work. | |||
| 07/04/2008 | 140000 | ||
| Tl*the contact owns a 2000 volvo v70 cross country. the contact is currently experiencing difficulty starting the vehicle. while driving 60 mph, the throttle light illuminates intermittently. she received a safety recall notice for nhtsa campaign id number 06v441000 (vehicle speed control). the recall repair was performed and the surging and stalling ceased for a short period of time; however, the failures have recurred. on july 18, 2008, the dealer stated that they would repair the ecm system if needed, but the contact would have to pay to have the vehicle diagnosed. the current and failure mileages were 140,000. | |||
| 01/09/2007 | 98590 | 1 | |
| Tl*the contact owns a 2000 volvo v70. the contact was attempting to brake when the vehicle surged forward and struck the preceding vehicle. at the time, she thought that the brakes failed. the contact learned of nhtsa recall number 06v441000 (vehicle speed control) after the crash. the vehicle sustained damages to the front end (hood bracket, hood hinge, marker light, front bumper cover, wiper blades, side lamps, grill, head lamps, hood and latch, and paint). the repair will cost $4,870.81, which includes the $500 insurance deductible. the cost of the rental vehicle was $390. the damages to the rear end of the other vehicle (1998 toyota forerunner) were the quarter panel, re-finish on the rear bumper, and a replaced passenger side rear bumper outer extension. the total repair cost was $563.22. the failure mileage was 98,590. updated 01/09/09. *lj updated 01/15/09. *jb | |||
| 02/03/2006 | 5 | 05/23/2003 | |
| On 2/3/06 our volvo v70 year 2000, 74000m showed an ets light and check engine light. car stalled at upon stopping and also upon stopping at a stop light the vehicle would not accelerate. upon turning the car off and back on i was able to have it accelerate. the car would run ok for about 20 miles then lights came on again. contacted volvo byers in cols oh 614-864-0780 whom informed me that the throttle system is needing replaced. had the vehicle serviced on 2/6/06. byers perform fault tests and noted that there was low voltage and stated cables from battery were needing replaced. i informed them that i was confused with how this could cause the ets light and check engine light to come on and cause my car to stall and at times not accelerate while the car is running. they indicated that prior to fixing the ets they needed to fix this issue. the cost $463.59. they then cleared all fault codes and noted that there was no ets code present. i informed them that this is probably because they did not drive the car enough after it had been turned off as this is what occurred to me the day the ets caused problems. they insisted that it was repaired. however, on february 15, 2006 the ets and check engine light came on again and the car stalled upon stopping and the lights would turn off upon restarting then driving 10 miles turned back on. i called the dealer complaining about the issue and failure to remedy the initial cause of the problem. i addressed my frustration that i spent over $450 to fix a problem that may never have had to be fixed. researched other problems with volvo ets and found similar issues and experiences with this module. furthermore, i learn of a warranty extension but never received any documentation of any potential problem with the vehicle. this is a safety hazard. had i been stopped in an intersection/railroad track i would not have been able to accelerate the car to avoid potential injury. very frustrated with volvo in ohio. *nm | |||
| 01/08/2006 | 82000 | 3 | 01/25/2000 |
| With only 80,000 miles, after 5 years of driving, the engine is warning that the electronic throttle system' (ets) failed. the dealer and an independent repair shop only can replace the ets module at a cost of $1,200. the replacement part is actually the same as the failed part with no improvement. searches on the internet showed that this part failed over and over again. when it failed the car could be driven in a limp along home mode, which i have had to use, making other cars pass me while this car could only go about 5-10 mph. the internet postings indicated that nhtsa was trying to work with volvo to extend the factory warranty of this part, but with no settlement yet. letting volvo to continue to use known trouble-prone parts which should be resolved.*ak | |||
| 08/19/2005 | 79129 | 1 | 11/28/2000 |
| Entering the highway, my volvo v70 had a complete stall. car completely stopped and would not start. after about 20 minutes, it re started. it was driven to the volvo dealer once it started again and the electronic throttle module was replaced at a cost of $800. *jb | |||
| 10/27/2005 | 109400 | 1 | 08/20/2000 |
| My volvo recently began to have problems with its acceleration. it wouldn't respond as well and at times would feel like it lost power. on 10/27/05 my ets light came on and my mechanic told me it would cost around 1000$ to replace my electronic throttle system. *jb | |||
| 07/19/2005 | 43143 | 4 | 11/01/2000 |
| Dt: the contact's wife had the electronic throttle module (etm)replaced. the vehicle would slow down, almost stalling, and then the vehicle would surge. the replacement of the etm remedied the problem.*ak updated 11/29/2005 - *nm | |||
| 09/10/2005 | 91000 | 1 | 10/01/2003 |
| A month and a half ago my 2000 volvo v70 throttle had to be completely replaced. after further research i have determined this is an major on going issue. i am very upset i had to spend over $1100 to replace the throttle. my car only had 90,500 miles when the throttle failed. *nm | |||
| 08/08/2005 | 74800 | 1 | 05/26/2002 |
| My 2000 v70 volvo's ets system broke down this summer, having been on the road for approx. 5 hrs. i was traveling home on 95 from ny, & i was on the dc beltway (495) when the incident occurred. i was in the center lane, going with the pace of traffic (or a little slower - i had my 23-month-old son in the car with me), when the car started buckling a little bit. about .10 mile later, the cruise control wouldn't work, & i could no longer accelerate. i was quickly decelerating from 60+ mph down to 20. the shoulders were not available to me as there was construction on the sides, but i was fortunate enough that the car would just go fast enough & traffic was just light enough that i could move to the closest exit - about a .5 miles from the breakdown. my car only has 75k miles - nearly brand new for a volvo - so you can imagine my shock when i found myself broken down in the middle of dc with a 5-year-old car. a 107-mile tow back to richmond ($300), plus the $1000 for the fix which included the heavily recommended computer upgrade, & i am still leary of the car's future performance. (apparently the dealer knows that this problem can happen again if you don't upgrade the computer system). this situation turned out to be a relatively safe one for my family, but it could have easily turned disastrous - if not deadly. i could have easily been rear-ended by a fast-moving vehicle on the beltway since shoulders of the road were not an option. cars were whizzing past me at 70 mph - i cannot bear to imagine what would have happened if impacted at such high speeds - especially with my son in the car. this ets problem needs to be addressed immediately - especially since so many parents bought volvos to transport their precious babies based on their reputation of safety. also: the car had not had its 60k service at the time of the incident (completed mid- august, as well as the 75k service). we are the 3rd owner of the car. we bought at auction in pa. *jb | |||
| 08/01/2005 | 85000 | 5 | 08/01/2001 |
| Dt: the vehicle stalled/died and lost power due to electronic throttle module failure. *ak *jb | |||
| 09/08/2005 | 3 | ||
| Engine light and ets warning lights come on. was supposedly repaired at dealer but lights are coming on again. have read on a number of forums that the ets failure can cause dangerous driving conditions...sudden loss of power. if this problem can cause this problem volvo should offer a recall on the device. i have also researched that incorrect diagnostic software was installed on some models. *nm | |||
| 06/15/2005 | 67400 | 4 | 01/12/2001 |
| Dt: the consumer said the electronic throttle control module (etcm) on 2000 volvo v70 had to be replaced. the dashboard light kept coming on and off intermittently. the vehicle stalled due to etcm failure. the dealer replaced the etcm. *ak *nm | |||
| 09/02/2004 | 26000 | 2 | 02/15/2000 |
| Dt: the contact stated vehicle stalled/died, and lost power. throttle control module was replaced. *ak *jb | |||
| 08/21/2005 | 5000 | 1 | 07/13/1999 |
| Dt: contact stated vehicle stalled/died, and lost power due to throttle body failure. *ak | |||
| 10/12/2004 | 61000 | 1 | 02/01/2000 |
| Dt: contact states has a 2000 volvo v-70 station wagon. had to replace the electronic throttle module because the vehicle kept stalling. the abs light and the electronic throttle module lights illuminated on the dashboard. the consumer stated after the vehicle was serviced the problem was corrected.*ak *nm | |||
| 07/21/2005 | 86000 | 8 | 07/28/1999 |
| We have a 2000 volvo v70 station wagon. we have experienced stalling in traffic, especially from idle (made a left turn in intersection and engine stalled and cut out) and other stalling and idling problems over last two - three years. we have taken it to our dealership; they have cleaned out the throttle control module twice at approx. $200 per time; a new unit costs $500; dealership blames problem on today's fuel quality. last stall in ongoing traffic was july 21, 2005. *nm | |||
| 01/15/2005 | 42000 | 02/01/2000 | |
| The vehicle was traveling at 40 miles per hour when all of a sudden the electronic throttle system broke causing the vehicle to slow down and stop on its own. manufacturer was contacted by owner. *nm | |||
| 05/09/2004 | 68000 | 1 | |
| Throttle unit malfunctioned. as a result when idling engine stalled. *ak | |||