Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
03/08/2010275001
 Just got off work and i was on my way to pick up my children from their respective schools/daycare. there was a nine wheeler moving very slowly in front of me so the car in my rear decided to overtake me to his left and as soon as he did that my driver side door just flung open by itself. the knob on the door was still down(in lock position). i was so terrified because it felt like something disengaged in my car and the whole driver side door just came loose. i was very fortunate to catch it right away or else it could have been fatal cause speed limit was 45mph and folks were going 50 or more mph. before driving my car that day, i locked all my doors from the inside so i was very baffled that a door can open itself( with the knob in a lock position) . i feel like the force of the car that overtook me did something to disengage my driver side door. i took the car to the dealership and they said there were no error codes coming out from the driver side door. but i am still not satisfied! what if my kids were inside the car and there door flung open? i called the customer care consultant for the maker of my car but the lady i spoke with was so rude beyond belief. please help!!! i have dealt with a lot of cars and i have never experienced something like that in my whole like. there is always something about cars; whatever happens to a car while driving it everyday does not always show up once it gets to the dealership. hopefully my ordeal will not be in vain! when this occurred my driver side glass was rolled down a little bit. *tr
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
03/18/200846500209/27/2005
 Information display on dash showed wagon rear door not closed. subsequent inspection showed the door (gate) would not lock and/or latch at random intervals, particularly during cold weather (0 f). trip to dealer resulted in the rear latch being replaced as defective. en route to the dealership another warning showed on the display that the third brake light was out. while at the dealership the wiring harness to the third tail light was diagnosed as defective and is scheduled for replacement. *tr